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Print Button Does Not Work

I cannot get the print button to work in my emails. I used to be able to close Firefox and re-open and then it would work, but today that did not work. I shut down my c… (read more)

I cannot get the print button to work in my emails. I used to be able to close Firefox and re-open and then it would work, but today that did not work. I shut down my computer completely and still it does not work. I am attaching a snip of the screen showing the print button.

Asked by iknowreno 5 days ago

  • Solved

When opening Firefox, screen is so large toolbar is almost hidden at top

When I open Firefox these days, the window is so big that the toolbar is barely visible. I have to put the cursor in just the right little spot to pull the window down an… (read more)

When I open Firefox these days, the window is so big that the toolbar is barely visible. I have to put the cursor in just the right little spot to pull the window down and resize it. It is NOT full screen or maximized, it just opens a huge window that's too far up on the screen. I just want to resize the default window that it opens with.

Asked by teresa22 5 days ago

Answered by teresa22 5 days ago

Most recently used tab order not working in Windows Firefox 126.0.1

Hello, it seems that cycling through tabs in most recently used order is not working for me. I am running version 126.0.1 on Windows and I have the "Ctrl+Tab cycles throu… (read more)

Hello, it seems that cycling through tabs in most recently used order is not working for me. I am running version 126.0.1 on Windows and I have the "Ctrl+Tab cycles through tabs in recently used order" option enabled on my settings page. I have only noticed this issue in the past week or so, and so I am wondering if this feature is broken in the most recent release and if there is anything I can do to get the feature to work again until the bug is fixed in a future version.

Asked by aaron 5 days ago

Lost bookmarks

Hello, Relevant system referenced below: MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673) I have a case of vanishing bookmarks. I… (read more)

Hello,

Relevant system referenced below:

MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673)

I have a case of vanishing bookmarks. I quit Firefox last evening with command-Q as I’ve done a thousand times before. When I launched it this morning I was greeted with Firefox with an empty Bookmarks Toolbar and “Getting started” message. I opened a Manage Bookmarks window and everything there was empty too. I found, as well, that all of my saved UIDs and passwords were gone except for three, two of which I haven’t used in months. Weird.

Next I opened Firefox Help and found information about Troubleshooting Mode; I restarted in troubleshooting mode but nothing had changed. After restarting in normal mode, I tried Restoring Bookmarks; I chose Manage Bookmarks from the dropdown and then clicked the button in the Library window. Restore showed only one file and it was created today with only 14 items. Selecting Choose File… showed Desktop with Old Firefox Data highlighted. In that folder was only w34y3u9y…628 folder. From there I selected bookmarkbackups and the only file there was bookmarks-2024-06-06_11…lz4, a file created at 3:33 today. I found the key4.db file and it was created at 3:33 today.


I have Carbon Copy Cloner and use it for a weekly backup to a remote SSD drive. There are a year's-worth or so of weekly backups on that device. I tried trashing Firefox and reinstalling it from last week’s backup. While this worked, it didn’t solve the issue; it was still like a fresh copy of Firefox with no bookmarks.

I’m hopeful that I can restore the bulk of the lost bookmarks from CCC but I have no clue as to which files/folders to restore and I don’t want to guess. If you think this is possible, please tell me which files or folders to replace. Should I delete the files to be replaced from the current system and if so where are they located? I’m comfortable using Terminal for basic purposes but need explicit directions for entering commands and navigating to locations or files.

Thanks for your time,

David

Asked by wuzupdc 6 days ago

Last reply by cor-el 5 days ago

  • Solved
  • Locked

Cannot access Ralph's coupons

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed An error occurred during a connection to www.ralphs.com… (read more)

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by stjjm23 1 week ago

Answered by cor-el 1 week ago

Can not do video call on Facebook from this browser

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do … (read more)

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do some do not. I disabled all addons and still it says the same error. Is it because of Facebook encryptions? I also could before. So what now?

Asked by Mary 5 days ago

Last reply by marry shah 5 days ago

Search filters are missing from YouTube when using Firefox, but they appear in Chrome.

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome s… (read more)

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome site.)

Asked by karen113 6 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Can't download files in yahoo browser today. Yesterday I could

I have no idea how to fix a problem that just emerged in the last hour. I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Fir… (read more)

I have no idea how to fix a problem that just emerged in the last hour.

I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Firefox as my browser for more than 10 years. I tried restarting my computer that didn't help.

Stephanie Ezrol

Asked by stephanieezrol 5 days ago

  • Solved

I can't open uwyo.edu website on mac firefox

Hello, I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of the… (read more)

Hello,

I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of them worked for me. I checked the DNS and different networks, and I also checked the link below:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I would appreciate it if you could help.

Thank you and best regards, Farshad

Asked by Farshad Ghorbani 1 week ago

Answered by jonzn4SUSE 1 week ago

Can't download any Attachments

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the f… (read more)

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Asked by Stacy Russell 5 days ago

recaptcha

Every time I sign into something using Firefox the recaptcha does not allow me to continue. If I switch to Google Chrome it works. Please help me to be able to use Firefo… (read more)

Every time I sign into something using Firefox the recaptcha does not allow me to continue. If I switch to Google Chrome it works. Please help me to be able to use Firefox.

Asked by v.mfred 5 days ago

How to stop Firefox blocking populating parts of some websites.

On my Macbook (macOS Sonoma 14.5), Firefox blocks populating parts of some websites whereas other browsers don't. For example, on my J. Crew Factory website account, whe… (read more)

On my Macbook (macOS Sonoma 14.5), Firefox blocks populating parts of some websites whereas other browsers don't. For example, on my J. Crew Factory website account, when I click on "Order History," I get a blank page. Other browsers (Safari, Brave) correctly populate the info on my Order History. Why does Firefox block it?

Asked by jmm0255 5 days ago

Downloading .docx file from Facebook Messenger saves it as .pdf and shows empty file.

When downloading a file in Facebook Messenger, Firefox changes file extension to .pdf. My case was .docx file but looking for help found people have problem with other fo… (read more)

When downloading a file in Facebook Messenger, Firefox changes file extension to .pdf. My case was .docx file but looking for help found people have problem with other formats, even non document saving as .pdf.

Not asking for help, just reporting problem

Asked by katto777 5 days ago

firefox opens a new tab by itself when browsing, especially when shopping

When I'm browsing, especially when shopping, say, Amazon, eBay, or Swanson Vitamins or wherever, FF opens a new tab which remains open to the right of the left-most origi… (read more)

When I'm browsing, especially when shopping, say, Amazon, eBay, or Swanson Vitamins or wherever, FF opens a new tab which remains open to the right of the left-most original tab. Of course, when I + a new tab which I want it to stay open, it opens and, again, by itself, FF closes the first tab and the latter takes over the left-most spot. And, in case of eBay, when I click on an item I want to check, it keeps on opening a new tab on the original tab. Placing the cursor on FF icon on task bar displays all the tabs. I never had things like above happen with previous issue FF. Of, course, I don't know since which FF version was stable in the way I wanted. Does anyone know how to set FF to stop taking all these unwanted actions?

Asked by misosiru 5 days ago

Hacking

There is a hacker who accessed my Google account via Firefox about 10 hours ago, with the result my language setting has been switched to Korean. I live in Hong Kong and … (read more)

There is a hacker who accessed my Google account via Firefox about 10 hours ago, with the result my language setting has been switched to Korean. I live in Hong Kong and have never been to Korea, and I do understand Korean at all. Can you help pls? Thx.

Asked by Alfred Liang 5 days ago