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  • Archived

Do we really need updates every freaking day?

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted… (read more)

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted; and tabs crash, and the only way to make them stop crashing is to restart Firefox or restart the OS.

I suspect the two problems are linked, and I really have to ask: do we have to have an update every 36 hours? Microsoft mostly gets by with one update cycle per week. I like to use software, not update it. I know it has to get updated regularly, but regularly shouldn't be the same as constantly.

Environment is: Firefox 106.0.5 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Ubuntu 22.04.1 LTS (64-bit) GNOME version 42.5 Wayland windowing system

Asked by vonhoother 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Images Do Not Display

The West Virginia cultural service upgraded their website. https://archive.wvculture.org/vrr/va_select.aspx After the upgrade, I and many others cannot view the images … (read more)

The West Virginia cultural service upgraded their website.

https://archive.wvculture.org/vrr/va_select.aspx

After the upgrade, I and many others cannot view the images in Firefox.

Some other browsers are not affected.

I have gone through the troubleshooting guide but still cannot view the images.

https://archive.wvculture.org/vrr/va_bcresults.aspx?LastName=Fisher&FirstName=&Gender=NA&County=Jackson&Year=All&PlusMinus=Exact&Search=Exact&NumRec=25

Any help is appreciated. Terry

A little background info: When they upgraded the site there was a great uproar because these images were shared on many, many genealogy sites. The links were killed and the web developers made a change that redirected the old links to the new. I don't know the technical aspect.

Asked by fishbonzwva 1 year ago

Last reply by fishbonzwva 1 year ago

  • Archived

Recovering old data

Hello I've deleted my cookies and other data by mistake. I had a gmail account logged in(meaning when i open gmail, browser doesn't ask password etc.) now after i delete… (read more)

Hello

I've deleted my cookies and other data by mistake. I had a gmail account logged in(meaning when i open gmail, browser doesn't ask password etc.) now after i delete this data, i can't access to my gmail(forgot password and it wasn't connected to any kind of recovery yet. New gmail).

I somehow managed to get my previous firefox data using shadow explorer. when i follow 'Recovering important data from an old profile' guide, it doesn't work. Ex: my old cookies.sqlite file is 1.5MB. when i copy it to new profile i see it is copied. But whenever i open firefox i see cookies.sqlite new size is 96kb and i don't see any old data.

I tried almost everything on this link: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile I copied whole folders(both roaming and local). I copied only important files such as login.json or cookies.sqlite etc. Nothing works.

What am i missing here?

Asked by Crenia 1 year ago

Last reply by Crenia 1 year ago

  • Solved
  • Archived

how can I restore lost tabs? history/restore previous tabs doesn't have the lost tabs in it

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yes… (read more)

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yesterday I tried - 3bar / history / recently closed tabs - but the only thing in there was the one tab from the small window. Urg! I tried that and - 3bar / history / manage - where I could see my tabs but could only restore 1 at a time - not good for 76 tabs. I read a bunch of different questions about this same issue, and tried the suggestions, including some app called scrounge, but none of these restored my tabs. Help!!!!

Asked by annadroff 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Question recommendation about setup and how to ensure full scope of potential benefits are met during implementation.

I take this to be a best practice to not use more than one vpn at a time. Should those visiting and be given access to network be asked to turn off theirs if connected to… (read more)

I take this to be a best practice to not use more than one vpn at a time. Should those visiting and be given access to network be asked to turn off theirs if connected to same network setup? Should any extensions intended to sync favorites or 'read later' be turns off as well?

Asked by Collin Olson 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmark Spacing

Good Morning Mozilla Tech Support: Bookmark spacing NEEDS to be part of your Firefox User > Tools > Settings. When I go into 'Tools' > 'Settings' > 'Bookmar… (read more)

Good Morning Mozilla Tech Support: Bookmark spacing NEEDS to be part of your Firefox User > Tools > Settings. When I go into 'Tools' > 'Settings' > 'Bookmarks' I NEED to be able to select and adjust Bookmark 'Spacing'. The current Firefox "mandatory default' double spacing in Bookmarks is grossly wasteful and very time consuming to navigate. Please fix this problem... User control of Bookmark Spacing seems logical and is a reasonable request. Thank-you for understanding and HOPEFULLY fixing this Mozilla oversight and serious User Control issue...

Asked by rfritz4129 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Application file extension changes in Preferences

I have tried in firefox Preferences to change the applications for file extensions when I download files. I do not want doc or other microsoft files to open aiutomatical… (read more)

I have tried in firefox Preferences to change the applications for file extensions when I download files. I do not want doc or other microsoft files to open aiutomaticaly in Pages, Numbers etc.. I want to use Open Office but Pages and Numbers are the default and it will not change no matter what I do,. Any ideas or help for this problem?

Asked by nikki 1 year ago

Last reply by Terry 1 year ago

  • Archived

Sign In Issues

I'm trying to sign into my Mozilla account and it asks for the code that was supposedly sent to my gmail account that will expire within 5 minutes. I never get the email… (read more)

I'm trying to sign into my Mozilla account and it asks for the code that was supposedly sent to my gmail account that will expire within 5 minutes. I never get the email...tried many times. Even added their email to my contacts for "smoother" sending.

Asked by jonchlebowski 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Youtube and Google Images loading forever

So currently im having a problem where my browser (Firefox 106.0.5 (64-bit)) take forever to load youtube and google images. Everytime i open youtube.com it doesn't show … (read more)

So currently im having a problem where my browser (Firefox 106.0.5 (64-bit)) take forever to load youtube and google images. Everytime i open youtube.com it doesn't show the sidebar (first image), then when i watch a video, it get stuck forever (second image), but when i reload it, it load the video but the comments are stuck loading forever(third image), and it also happen to pretty much all the youtube pages, everytime i navigate to other youtube's pages, it get stuck, then i reload it, then its half working, some still stuck forever.

In google images, everytime i click a result from the searches (i click the first cat/fourth image), it just showing blank (fifth image)

I already try to turn on/off extensions, remove them, clear cache, clear cookies, try the private window, it still doesn't resolve the problem

I check my internet connection, it working just fine, i can access other websites without problem, i try to open in other browser (edge), it work just fine too, it just happen on my firefox and specifically only on youtube and google images

i try use vpn/dns stuff, still doesn't work, i have no idea what is wrong with my browser, so please someone help me fix this problem since firefox is my default (and favorite) browser and i also rely on the two websites for working daily, thank you

tldr; firefox take forever to load youtube & google images, please help me i have no idea what to do

Asked by rayhangustiar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Text instead of icons

For some time now I've had an issue with navigation icons appearing as text and not the icon. An example if this small screen shot under Google Calendar Note the arrows… (read more)

For some time now I've had an issue with navigation icons appearing as text and not the icon.

An example if this small screen shot under Google Calendar

Note the arrows to go left or right are missing and instead it savs NAV.

I'm having this appear other places as well.

Thanks

Scott

Asked by Scott K. 1 year ago

Last reply by cor-el 1 year ago

  • Archived

WHAT DO YOU HAVE THAT REPLACES ADOBE FLASH, SO I CAN VEIW SECURITY CAMS, I find it very unfair to force thousands of people to not be able to use hardware that is integral to the security of thier homes. there has to be a viable solution.

So I have about 20 security cams around my home. I am NOT replacing the hardware Because it took years to get this system to function properly.. And no sooner I do, every… (read more)

So I have about 20 security cams around my home. I am NOT replacing the hardware Because it took years to get this system to function properly.. And no sooner I do, everyone decided to stop supporting adobe flash!

You an't possibly tell me that there is no work around. there has to be. Someone somewhere has had to have written a work around..

Asked by Mitch Stein 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox fails to load Facebook.

Firefox loads only the top line of Facebook, with the Facebook logo, and nothing else. Troubleshoot mode does, after several minutes, load Facebook properly, but only fo… (read more)

Firefox loads only the top line of Facebook, with the Facebook logo, and nothing else. Troubleshoot mode does, after several minutes, load Facebook properly, but only for one session and then it's back to square one for any further sessions. Firefox has no problem, apparently, with any other website I use. Edge browser has no problem with Facebook at all. There is no error message. This problem exists in Windows 10, identically on both my HP desktop and my Lenovo laptop, and started at the same time on both, a couple of days ago.

Asked by amserhwylio 1 year ago

Last reply by amserhwylio 1 year ago

  • Archived

Firefox not saving settings

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a speci… (read more)

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a specific site, and save the setting, it will be gone whenever I close and restart Firefox.

Also, bookmarks are not saved - apparently somewhat randomly.

I currently have Firefox 160.0.6 64 bit. However, this has been going on with the last several versions of Firefox.

I have uninstalled Firefox, discarded the folder containing my profile, then reinstalled Firefox. But the problem still exists.

Asked by gawhitemt 1 year ago

Last reply by techguy150 1 year ago

  • Archived

https://www.virginmedia.com/

Hello..Can someone help with this please... Only on this site: https://www.virginmedia.com/ Do I get this error : 400 BAD REQUEST Your browser sent a request that… (read more)

Hello..Can someone help with this please... Only on this site: https://www.virginmedia.com/ Do I get this error : 400 BAD REQUEST Your browser sent a request that this server could not understand.

                                                                        Size of a request header field exceeds server limit.

As said, this is the only site that I get this, I have tried contacting Virgine Media the only help they can offer is clear cache, which I have done, and makes no differance. I am a Virgine Media Customer, and need this site for my home page, I have tried using MS Edge, and the VM site works fine, but I dont want MS Edge, I would like to use Firefox, I have the latest version of Firefox v 107.0. Any help will be greatly appreciated.

Asked by Swifty 1 year ago

Last reply by cor-el 1 year ago