All Products Support Forum

Hi, I tried to update my Firefox Accounts secondary email, but I got the error message This email was already confirmed by another user." That does not seem likely, as no one else has access to my secondary email account. Obviously, there's something I don't grasp here. How do I fix this?

I can't open any youtube shorts, because I get redirected to anti-war videos, or some random videos that got a million views (which I'm guessing they got from other victims of this malware).

I've disabled all extensions and even plugins, restarted Firefox, but the problem persists.

I have an anti-virus installed (Kaspersky), so I'm at a loss of what this could be.

Is there any way to trace the source of the redirect?

I need Firefox_ESR 52.9 which is the last release that supports an add-on I need for a standalone application (i.e NO INTERNET) to run on 32bit and 64bit Debian Bullseye Raspberry Pi. I don't know if it can be done but I want to try and see if I can build it. I downloaded the source. I'd like to consult with documentation first but the README.txt file points to two pages that don't exist anymore: https://developer.mozilla.org/en/Mozilla_Source_Code_Directory_Structure http://developer.mozilla.org/en/docs/Build_Documentation

If anyone can provide me with the documentation from their way-back machine and/or assist me, I'd be very appreciative.

The application needs the original mkiosk add-on (not the current one) and this is the last Firefox revision to support it. The application is something I provided to our museum and I wrote the hundred+ web pages for it but it was written for wheezy, not bullseye and I want to run it on an RPI4 instead. I donated hundreds of hours of work as well as all the hardware (including a touchscreen monitor) to the museum. I have no intention of otherwise using the application except for similar projects or selling it for any reason whatsoever.

Actually, what would be more wonderful if someone had ported that mkiosk version to current Firefox. It has some unique features.

All my work on this, and other applications I have written, have been freely donated and, at my age, I don't intend to change that policy.

I attempted to log in to these forums today only to be told I used an incorrect password. Twice this has happened now since I first created an account. I've had to reset it again. Why does this happen?

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, progress bar and even subtitles will show, but the video will just have the spinning circle. I have tried videos on other websites (Facebook, Tumblr) and they won't play either.

I've uninstalled/reinstalled Firefox, refreshed Firefox, disabled all add-ons, allowed autoplay of videos/audio but nothing works. The videos all work on Chrome and Edge.

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Profiles to the profiles in /run/media but now profiles are stored in ~/.mozilla/firefox and it doesn't understand my symbolic links, how can I do this?

Firefox currently blocks port 10080 to protect against a presumed security threat. Linksys routers use port 10080 to allow users to log in to the guest network so Firefox has rendered Guest Network logins to be unaccessable forcing router owner to allow "guests" to log in to the the primary lan and potentially cause issues with the very network they are trying to protect from outside issues. Firefox needs to provide a way for guests to log into the guest network within their software... particularly in the ios and android versions of the Firefox apps. Please provide a reasonable workaround so that I don't put my network at risk by allowing guests to log in to my primary network.

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

Copied from Fifefox:

Youtube switched to separate audio/video streaming technology for higher quality formats and no longer provides direct 720p (Since 24 September 2018)/1080p/mp3 streams. Converting these streams to downloadable formats for you needs powerful server infrastructure, therefore 1080p/mp3 downloading has been limited to PRO users. Read more at - https://videodroid.org/pro_upgrade.html. FREE users can download all formats in CACHE where some PRO users fetched the video/audio in past 24 hours, to test the feature you can try downloading popular videos.

If this is the case WHY should I use Firefox? There are other browsers!!!

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from public]

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work.

the "access denied" is the reply when trying to access the EDF site while, with the same exact configuration, the access is fully accepted with Edge or IE, after the time needed to load and Edge or IE.

I am suddenly unable to access websites, some of which I've viewed for years, like Facebook and my email, for Pete's sake. What is going on? I'm told there's a security risk and there's nothing I can do. What has changed. This is distressing in the extreme. I have put virus protection in place, and use a VPN, so I feel reasonably secure in my online work. Something has changed at Firefox, what the heck is it, and how do I correct it?

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't know what it adds! when i copy and paste it from the saved logons page, it works - but the "automatic" entry onto the bank's sign-in page is not correct, and I can see it has one too many characters there.

I have to login every time I click on a bookmark. I reached out to the NYT help desk; the tech said I should use Chrome. I'm a dedicated Mozilla user; I contribute when asked, so the NYT kind of offended me. I did clear my cache, to no avail. Still have to log in every time. Can you pls help?