Showing questions tagged: Show all questions
  • Archived

page reloading

I'm using firefox nightly for android currently, but had this issue with regular version as well. Every time i switch back to firefox it reloads the webpage, often causin… (read more)

I'm using firefox nightly for android currently, but had this issue with regular version as well. Every time i switch back to firefox it reloads the webpage, often causing data loss, video disruption, etc.

Example: log in using a code we sent to email. Go to email to get code, come back to firefox, page reloads, have to start over.

Is there a way to turn this feature off? I'm also often in zones wlth poor connection so the reload can be slow to impossible.

I am daily frustrated with this. I would switch browsers to avoid it if i thought there was a better choice.

Asked by feralyumi 9 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox reload page when switching between apps & return to Firefox

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automaticall… (read more)

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automatically and payment will get fail error.

Asked by Mohsen 9 months ago

Last reply by Paul 9 months ago

  • Archived

Deleted all tabs

Recently I opened the app to find my 50+ tabs gone. No crash, no update, no shut down. I painstakingly found about 5 of the tabs I’d lost, came back to the app (never clo… (read more)

Recently I opened the app to find my 50+ tabs gone. No crash, no update, no shut down. I painstakingly found about 5 of the tabs I’d lost, came back to the app (never closed the app) and discovered those gone. Again. With no explanation. I’m pretty angry about this.

Asked by cali.g.swan 9 months ago

Last reply by Paul 9 months ago

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  • Archived

sudden problem

I also posted this under "Tabs." All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I p… (read more)

I also posted this under "Tabs."

All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 9 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox tab

Why doses back gesture doesn't delete the current tab. Whenever I go back to homepage it creates new tab and by the time I knew there are multiple tab that I need to clos… (read more)

Why doses back gesture doesn't delete the current tab. Whenever I go back to homepage it creates new tab and by the time I knew there are multiple tab that I need to close now. Back gesture should delete the current tab when we wanted to go to homepage. Chrome has this feature and Firefox should have this too. I just switched from that's why I am asking. Please guide me.

Asked by M_TariQ.B 9 months ago

Last reply by Rocking Cat 9 months ago

  • Archived

websights loading on their own.

Every time I open Firefox there is 1 to 10 or web pages loaded that I did not load before closing Firefox. This was happening on Chrome web page so I deleted or uninstall… (read more)

Every time I open Firefox there is 1 to 10 or web pages loaded that I did not load before closing Firefox. This was happening on Chrome web page so I deleted or uninstalled it. I only use Firefox because any program I use will work with it, without any problems. How do I stop this from happening? These appear to be spam sites. Thank you Timothy

Asked by TIMOTHY 9 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

tabs keep closing

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my… (read more)

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

Asked by cnicgus 9 months ago

Answered by Paul 9 months ago

  • Archived

Tabs vanishing nightly

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open,… (read more)

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open, but today it was well under 20 and it still every tab vanished and i had to go digging to find the windows i was keeping to read, listen to music, and last few times i lost a lot of art references and recipes i never found again. Finding the ‘need to haves’ in history only works for tabs i kept outside of private browsing, and looking for the lost tabs is well over an hour for only 10-13 tabs to be found since i look up a lot of random things. Am beyond wits end as i spent three hours up late trying to fix it, only to spend another two trying to fix it when it happened again

Asked by animalsrox22 9 months ago

Last reply by Paul 9 months ago

  • Archived

All my tabs keep vanishing

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't … (read more)

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't in the 'recently closed', I have triple-checked that I turned the inactive tabs setting OFF (and they aren't there), I just wake up and all my tabs are gone. Unlike others whose tabs vanish, it doesn't seem to be related to the app updating, it just happens randomly with no warning. Firefox is the best web browser for me, but this is making me consider switching back to safari for mobile because I cannot stand this. I really want to continue being able to use firefox for mobile. Please, can anyone help me figure out where my tabs are going and why?

Asked by TheLuckOfTheClaws 9 months ago

Last reply by Paul 9 months ago

  • Archived

Lost tabs/sessions

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. I… (read more)

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. If they were marked inactive I have no way to access them. I have no idea what happened but it’s really frustrating as between the two times this has happened I have lost probably 150+ tabs.

Asked by jokohn 9 months ago

Last reply by Paul 9 months ago

  • Archived

All tabs disappeared from one session to the next

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. Th… (read more)

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

Asked by Nightsgrow 9 months ago

Last reply by Paul 9 months ago

  • Archived

So many of my tabs are appearing blank when i navigate back to them and refresh is not working to make the site as well as forward and back history reappear ios 116.0 (33174)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title show… (read more)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Asked by abhav7 9 months ago

Last reply by Paul 9 months ago

  • Archived

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (read more)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 9 months ago

Last reply by Paul 9 months ago

  • Archived

I had a couple dozen tabs open on Firefox on my iPhone, and about half disappeared

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ag… (read more)

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

Asked by Ginger Flame 9 months ago

Last reply by Paul 9 months ago

  • Archived

Iphone14 app. Incognito. After clearing cache and hx, cookies come back

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookie… (read more)

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookies.

How do I fix this? I do not use shortcuts on the home page. How do I get rid of ALL cookies when clearing/exiting Firefox?

Asked by gatehealing 10 months ago

Last reply by gatehealing 9 months ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 9 months ago

Last reply by Paul 9 months ago