All Products Support Forum

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites entering my account but I am not am expert to believe that I am safe now,with this query I would humbly ask for your help to assess and confirm if there is or nothing at all Any issues on my account. If you believe my message is not essential , please disregard this . Thanks and More power to Mozilla company

Mozilla's Android app has extension support but Mozilla's iOS app doesn't, I don't know why, I don't want to use Android, the only feature I miss on Android is this Firefox feature.

Firefox is my GoTo browser. I appreciate that it is open source and respects privacy and security.

Right now I am struggling with release 126.0 on a Lenovo tablet running Android 13. My issue is the use and access to bookmarks. Unlike previous versions of Firefox there seems to be no way to get a bookmarks toolbar. That was a helpful feature in previous versions. And favorites are not as clean. My hope is that Mozilla will return to a bookmark toolbar.

Regards, Tom

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Up until the last few days I had bookmarks, shortcuts etc saved on my phone and Firefox browser. Today I went to click on a shortcut that I regularly use, only to find it had been completely deleted from my phone! How did Firefox get access to my phone to remove these and to completely clear my history, bookmarks, shortcuts etc??? I never gave permission to access or to delete anything from my phone or browser!

I just Added NoScript Security Suite. No I must enable JavaScript in browser in order to retrieve article content from the New York Times. How do I do that please?

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Hello Expert, I need android Tab like Desktop. I found this feature in older version Firefox that is 68.0.0. But I want it in New updated Firefox.

Please see the image that is Firefox 68.00 android version.

Why does the app force me into a new tab every time I leave the app and come back!?! Even for a moment. It’s messed up two things I’ve been working on now. How do I set it to behave like a normal browser and open to the page I was on when I left..?

Thank you.

would like to raise my concern my curiosity regarding a recent issue I encountered. Specifically, I need to address how my IP details are being accessed, especially when using enhanced protection measures. Additionally, I am concerned about the privacy aspects of private browsing and whether unauthorized individuals can gain access to my user details legally.

I'm attempting to install a plugin to my android device to test it with web-ext, but I'm getting the error `No Firefox packages were found on the selected Android device`. Running verbose, I found it running `adb shell pm list packages`, so I ran it myself, and got the next error `Shell does not have permission to access user 10`. I have to manually specify in the command to use user 0, but I am unable to do that with web-ext as far as I'm aware

phone: SM-A13 Android version: 13 OS: Linux Ubuntu web-ext version: 7.11.0

I logged into my account on my mobile browser, and was able to see all my passwords and saved data that I had on my computer. I ended up signing by accident and when I logged back in all my passwords and bookmarks where gone. How can I restore them??