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I would like to know how I may transport Thunderbird from an old computer to a new without losing data. The old computer still is working. I do not have gmail, though I am considering going over to it.

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Hi, the turbotax website forced me to update Firefox and since I did, I am no longer able to open the browser at all. The error message reads, "You can't use this version of the application "Firefox" with this version of OS X. You have OS X 10.11.6. The application requires OS X 10.12 or later." Unfortunately, from what I have read, I can't get that update that on my iMac (21.5inch, late 2009) OS X El Capitan Version 10.11.6. Is there any way to downgrade the Firefox install? I can't even see what previous version of Firefox I had before because I can't open the browser anymore. If anyone can help I would be super grateful. Thanks in advance!

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

I was finally forced to upgrade from win7 (which worked) to win 10 (me no likey) because of a required program which would not even install on win7. After the upgrade, which obliterated my hard drive of several important things, I am reinstalling TB. I always used an NAS directory for Thunderbird, and have email records going back nearly twenty years. I installed TB 115 and have tried several ways to get it to recognize my profile directory on the NAS to no avail. I tried copying data into the default directory the 115 install is looking at. The about:profiles shows it is looking in the correct directory, it produces a parent.lock file in that directory when I run the program. It does not give me my email, or contacts. I do not use the calendar or to-do lists.

My system is an AMD K6-6400K with 16 GB and a 500 GB drive. Though programs are loaded on the drive ALL data is stored in an NAS. There is about 375 GB available on the C drive.

I have used the cmd line to pull up profile manager, added a profile, pointed it to the data that is on the NAS, a parent lock file is created there too but it shows me no mail.

I have edited the profiles.ini file manually to have the program look at the directories, both the NAS and a local directory which has had the old files entered. Neither worked.

I tried opening TB and creating a new profile and pre-loading the info there, nothing. I've been at this for days now. I have uninstalled and removed manually all TB folders and reinstalled older versions to give that a go but without effect. I am no Luddite (Many years ago I owned a system integration, assembly and install company doing networking for the military as a civilian contractor.) but someone has to explain this to me like I am a five year old. There is no reason having my email back should be this difficult!

PLEASE give me a hand?

My TB directory appears in C:\Users\owner\AppData\Roaming\Thunderbird My old data folder was on a network drive at M:\Users\owner\AppData\Roaming\Thunderbird\profiles\k5zbs5az.default When I manually enter the M: address in the profiles.ini file, it "corrects" it to C:\Users\owner\AppData\Roaming\Thunderbird\ even though the switch 'relative' is off.

[Profile1] Name=default IsRelative=1 Path=Profiles/zpfeu8eu.default Default=1

[Profile0] Name=default-beta IsRelative=0 Path=C:\Users\owner\AppData\Roaming\Thunderbird

[General] StartWithLastProfile=0 Version=2

[Install5D388C1349709B37] Default=C:\Users\owner\AppData\Roaming\Thunderbird Locked=1

Running the Mozilla application with a specific profile using command line arguments brings up the program but no mail. It creates a lock file in the correct directory, but no joy.

I get no pop up error messages.

I have been using Thunderbird a long time and I have emails going back about twenty years. This means that the built in import/export feature is hopeless. So I copied the entire Thunderbird folder to the new computer. I was able to transfer thousands of emails, but when I looked more closely I saw that my new Thunderbird only went back about 2 years. I would be very grateful if someone could tell a way to make it include the missing older emails.

Hi everyone,

I run an online barber supply store called Magnus Supply (https://magnussupply.com/) where we offer a variety of products including clippers, trimmers, shavers, grooming products, accessories, and sanitation supplies. I'm always looking for ways to improve the user experience on our website and streamline our e-commerce operations.

Can anyone recommend browser extensions that could help with:

Enhancing website performance and speed. Improving user engagement and retention. Simplifying the checkout process. Better tracking and analyzing customer behavior. Ensuring data security and privacy for our customers. I’m particularly interested in extensions that work well with Firefox, but suggestions for other browsers are also welcome. Your insights and experiences would be greatly appreciated!

Thank you in advance!

I am trying to transfer my email from one old PC using windows Live Mail (2012) to a laptop with Thunderbird to process the emails. The email server is with a company called Plusnet, and they can send me their own emails, which are received by Thunderbird on my Laptop. All my other emails continue to be sent to the Windows Live Mail on the old PC. Plusnet advise me that the problem is with Windows Live Mail. Any ideas how to resolve the problem? David Owen

After Thunderbird asked me to download a new version & I donated money, all my subfolders to the left have disappeared. ALL my information stored/ emails placed in the subfolders are gone. I have sent several requests asking for HELP. This has been so frustrating I do not want to recommend anyone to use Thunderbird. This has nev er happened to me before and I cannot seem to receive an easy solution a t my end. All folders & emails dumbed into folders are gone???? I need HELP Please.....

I have have been unemployed at the time but still donated $$ to support as often as I can and this has happened which has been a nightmare.

Mary B [removed phone# from public support forum]

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

I have downloaded my Emil to my laptop using thunderbird and then I try to change the name of storage folder to D:\gmail and after that I could not find my previously downloaded email.I need to jknow how I can file my previous downloaded folder.

I have been stuggling to transfer my emails from a windows PC using Windows live Mail, to a laptop using Thunderbird. I have just spoken to my email provider (Plusnet) and they have sent a test email which is received by Thunderbird. But all my emails keep arriving on the old machine. Any suggestions which might help me? David Owen

Install of Thunderbird accepted my donation but does not complete the install. It just returned to the donate screen again. If I try to return to the install exe it wont pass the donation screen. I like Thunderbird but not enough to pay twice. How do I get the install to complete? Appreciate any ideas. Thanks

I recently lived thru the Cox-Yahoo conversion. Yahoo webmail has a folder called SPAM..where all the what I call JUNK goes to but in TB but it never gets into the TB JUNK folder..I can only see it on webmail Yahoo..How do I point the TB JUNK to link with this SPAM Yahoo folder please?