Showing questions tagged: Show all questions

Websites display closed closed captioning even though the videos have that option.

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing… (read more)

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.

Asked by juliaj25012 8 hours ago

Last reply by juliaj25012 2 hours ago

Can't pay for Ubereats on my windows desktop

After switching to Firefox from Chrome, after Chrome started acting wierd, especially when it came to youtube, I haven't been able to pay for Ubereats deliveries, all tha… (read more)

After switching to Firefox from Chrome, after Chrome started acting wierd, especially when it came to youtube, I haven't been able to pay for Ubereats deliveries, all that happens is it stays on the checkout page. making me bring up my phone and pay that way as I can still use the basket I put together.

Tried to report it to Ubereats but whoever was on the other side of the chat, seemed to think the problem was with the phone app and closed the ticket without solving anything.

How someone here can help figure out why it's happing.

I've already tried disabling my adblockers and security, no luck

I've attached my list of extensions just in case

Asked by mohammedjaafar 4 hours ago

firefox won't open unless i am running as administrator

For some reason Firefox stop working about a week ago and i can get to work again. I can only open it as administrator but when it opens I cant do anything. I have tried … (read more)

For some reason Firefox stop working about a week ago and i can get to work again. I can only open it as administrator but when it opens I cant do anything. I have tried all the fixes in the forum and nothing plus reinstalling it several times. I looked into the console and a whole bunch of errors showed up. can anybody help me?

Asked by Phil Stahlbaum 1 day ago

Last reply by Phil Stahlbaum 8 hours ago

Deleting Profiles

I am a single user of Firefox 123.0 (64 bit) on a Windows 11 desktop, Win 11 laptop, and Android phone. If I use Profile Manager to delete both of the the Profiles from m… (read more)

I am a single user of Firefox 123.0 (64 bit) on a Windows 11 desktop, Win 11 laptop, and Android phone. If I use Profile Manager to delete both of the the Profiles from my desktop ("default" and "default-release"), will that have any effect on my laptop or phone? Specifically, will I lose my passwords and bookmarks on all devices, or just the desktop?

Also, can I delete one of my two profiles? If so, which one? When I navigate to Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles, I see four folders:

 lamrm8zp.default-release,  2/26/2024
 gqrogfwy.default,  2/24/2024
 06m8lkgu.default-release,  9/21/2023
 x0wvrqsi.default,  5/4/2022

Asked by Bill 1 day ago

Last reply by Bill 11 hours ago

Loading the page in the background.

For example, firefox is open in the background and when I click on a url from discord, it opens the link in firefox but does not bring the page to me, I need to minimize … (read more)

For example, firefox is open in the background and when I click on a url from discord, it opens the link in firefox but does not bring the page to me, I need to minimize the discord.

Asked by Dogancan 12 hours ago

History Disappeared

After Firefox did an update I opened up Firefox and ALL my history was gone. I still have my bookmarks. But I need my history for the past few weeks and months. I've trie… (read more)

After Firefox did an update I opened up Firefox and ALL my history was gone. I still have my bookmarks. But I need my history for the past few weeks and months. I've tried to search and find it through using an Index.dat analyzer. But when I've tried to use it, nothing was found. I've not shut down my computer since as I want to get this back. How do I do so?

Asked by davedc32 1 day ago

Last reply by davedc32 1 day ago

slow response from websites. With 1Gbps from comcast I can watch the screen paint a picture. Using Edge, pictures pop right up.

I have a 1 Gbps line from Comcast. I have a new HP desktop PC, 32 GB Ram. Speed tests from several test sites confirm good line speed. When I sign in to my email provi… (read more)

I have a 1 Gbps line from Comcast. I have a new HP desktop PC, 32 GB Ram. Speed tests from several test sites confirm good line speed. When I sign in to my email provider using Firefox, the circle on the screen goes round and round for up to 20 seconds. Not so with MS Edge. When I select an image to view using Firefox, I can watch the screen being painted. Not so with MS Edge. I have had slow responses from several other websites. Comcast has come out to my house twice to verify line speed. No problems found. Firefox appears to be the bottleneck at this point. Please help.

Thanks..........Bob

Asked by mrjedi2u1 2 days ago

Last reply by mrjedi2u1 1 day ago

Bug: No fonts and colors are copied when copying text from any website and pasting to any application

Steps to reproduce: Open any website with latest Firefox version on latest Windows 11 Home OS version Copy any text that has a font or color Paste it to any other… (read more)

Steps to reproduce:

  1. Open any website with latest Firefox version on latest Windows 11 Home OS version
  2. Copy any text that has a font or color
  3. Paste it to any other website or desktop application

Expected behavior: Pasted text has the same font and color as copied text

Actual behavior: Pasted text has the same font and color as in the cursor position of the destination application's text editor.

Found workarounds: Use Chrome, Edge or any other browser.

Bug reproduced on 2 computers with and without Firefox extensions.

Asked by robert.peetsalu 3 days ago

Last reply by robert.peetsalu 1 day ago

Why is hovering over URLs intermittent?

In regular web pages, I'm able to hover over an URL / picture w/ URL behind it, etc.... It shows up on the status bar at the bottom of the page (that's what it used to… (read more)

In regular web pages, I'm able to hover over an URL / picture w/ URL behind it, etc.... It shows up on the status bar at the bottom of the page (that's what it used to be called). Sometimes I can't.

Somewhere around the same time as I started noticing this, I had just upgraded to a Win11 computer. So, when I try to hover over a suspicious link, I get nothing!

Is there code these people can put in that shields them from hover? So, we can't see what we're getting into? If so, then I presume if I can't hover, don't click... Right?

TIA

Asked by jdelucien 2 days ago

Break in Firefox email to links in web

when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wrong… (read more)

when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

Do you get the error in Thunderbird or in the browser? What browser?

   But, if I copy link and copy into browser it works fine. 

Is that the same browser as the one which opens when you click the link in Thunderbird (a.k.a. your default browser)?

In answer to these questions: I use Chrome or Duck Duck Go. Duck Duck Go is my default browser. If I copy and paste link from email in browser it opens, but if I click on link in email I get the error message above. Also when you reply the email is a do not reply email so I can't reply back. Please include a good email so I can answer any questions you may have. Thank you

Asked by mmikkola914 2 days ago

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (read more)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 2 months ago

Last reply by aftab98856 2 days ago

Netflix won’t play in firefox

Netflix will not play in Firefox on windows 11. Any help is appreciated. First error message is a connectivity issue, but Netflix will play in other browsers. Then second… (read more)

Netflix will not play in Firefox on windows 11. Any help is appreciated. First error message is a connectivity issue, but Netflix will play in other browsers. Then second error message is F7111-1957-205002. I have followed both suggestions, with no luck. Anyone that has had this issue or knows how to fix it, please let me know. Thanks.

Asked by dornwilliston 4 days ago

saved logins vs saved passwords

In some recent update firefox privacy and security settings changed from saved logins to saved passwords. I find this much less useful. Can i change back to saved logins?… (read more)

In some recent update firefox privacy and security settings changed from saved logins to saved passwords. I find this much less useful. Can i change back to saved logins?

Asked by MaryDoe 4 days ago

Firefox trying to connect to weird website

Hi, Since about two days ago firefox on both my PC and laptop has been trying to connect to a random website called ponf.linkedin.com that I have no idea where it came o… (read more)

Hi,

Since about two days ago firefox on both my PC and laptop has been trying to connect to a random website called ponf.linkedin.com that I have no idea where it came out of.

I have no clue why this was but I reset both browsers on both devices + reinstalled windows 11 on my main PC and it only continues happening on my PC now, i've managed to replicate the behaviour by resetting the browser and everytime that happens firefox attempts to connect to this website even though bitdefender blocks it and nothing comes up, no popup or anything as if its just in the shadows.

Does anyone have any idea why this would be and what I should do? any help is appreciated thanks.

Asked by Yorman 4 days ago

devtools Search in all resources slow

In devtools when i search in all resources it takes 2+ minutes to find all of the matches, while chrome is near instant, same website. theres around 200 requests. On my l… (read more)

In devtools when i search in all resources it takes 2+ minutes to find all of the matches, while chrome is near instant, same website. theres around 200 requests. On my laptop it completes faster though so im a little confused.

Asked by Alex 4 days ago

Firefox speech recognition network error

I need to run speech recognition in Firefox (OS solutions are not suitable in my case), but I can't get it to work. I've tried following these instructions in Nightly, De… (read more)

I need to run speech recognition in Firefox (OS solutions are not suitable in my case), but I can't get it to work. I've tried following these instructions in Nightly, Dev and regular version, but they all end with a network error. I also asked my friends to check and they had the same thing happen. Do I need to follow the steps to run offline or is the problem much deeper?

Firefox Dev 124.0b2 (64-bit) Firefox Nightly 125.0a1 (2024-02-22) (64-bit)

Asked by emptyfield 5 days ago

PDF won't print full size or "Fit to Page" when printing using Firefox

When I'm viewing a PDF from within Firefox and try to print the page, it shows a smaller version between 1/2-3/4 of the size of the paper. I have "fit to page selected" … (read more)

When I'm viewing a PDF from within Firefox and try to print the page, it shows a smaller version between 1/2-3/4 of the size of the paper. I have "fit to page selected" and this doesn't change it. I try a larger than 100% scale and this doesn't change it either.

However when I download the pdf and pull it up using Acrobat it allows me to print full page, fit to page, scale, etc no problem.

Initially I thought it was my printer, but I removed and reinstalled the drivers for the printer and I don't have this issue with any other program except for printing from Firefox. It's almost like the Firefox browser has too small of a page default set so that it's fitting to a page, but the page is smaller than 8.5x11 printer paper.

How do I fix this?

Asked by marc.breen 5 days ago