All Products Support Forum

As you can see in the image below the margin on the right is way bigger than the one on the left. Before this started happening the search results were pretty centered. I can't seem to find this issue anywhere online. The zoom level is set to default. Help

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Hi Forum Folke,

I keep having issues with Firefox (84.0.2) when trying to make online purchases... the dialog window (PayPal or whatever) that should pop up doesn't. The purchase process stalls because the next step doesn't happen. I have to use Chrome to make the purchase instead. This didn't happen until the last upgrade, now it's a frequent problem. Doesn't happen on all sites or with all vendors, but often enough to be a headache.

Since this is a 64-bit browser, should I be using the 64-bit version of Java, or does it not make any difference? If it does (or might) make a difference, how do I tell FireFox to use the 64-bit version (installed in the programsx86/Java/32-bit directory)?

Thanks for your help!

when trying to access https://www.facebook.com but the browser would redirect to "https://web.facebook.com/?_rdc=1&_rdr". I don't want it. Can you help me to access the correst url which is "https://www.facebook.com. please, Regards.

since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By other browsers Google Calendar works normally. Is there a problem known? Thanks a lot. Giorgio Fossati Italy

I am using Firefox 84.0.2 Around mid day today, I started having problems viewing my Google Calendar on Firefox. As"skeleton" calendar page loads with no dates or details. Coincidentally, it would not load on Firefox on our main PC either. I have cleared history, cookies, etc and tried changing security settings, but it will still not work. It works fine on Edge and my Android phone. Any advice would be much appreciated. Thanks.

HI, I need to find out the installed language of Firefox in all our PC from SCCM? Many users have Firefox installed (and we have many language of Firefox installed) I would like to deploy an up-to-date version from SCCM - but need to know the language of Firefox to deploy the proper language version to each users

Google Calendar will not load data the blue line just keeps going. This happened on all of mu PCs today 1/22/21 I'm using Firefox 84.0.2 Google calendar works okay on Chrome on the same PCs I have been using Google calendar for many years on Firefox. Google Calendar works okay on my Android phone. I have not loaded any new programs, Firefox is signed in.

Starting today (Jan 22, 2021), Google Calendars is not loading on Firefox (Windows 10 laptop, Firefox 84).

Clearing cookies fixes the problem, but the solution doesn't stick; I clear cookies, am able to open and load Calendar once, and then when I close the Calendar tab and reopen it I'm faced with the same problem.

Is this a known problem on Firefox's end? What can I do to fix this?

Firefox apparently has a new print feature that is intended to replace the print dialog box. I would like to know how to turn it off. It is a good try. My printing off the web usually involves only selected pages, i.e. not All pages. With the new Firefox feature, I don't like having to click on All, then click on Custom, then select pages to print. I would much prefer using the system dialog box where I can just immediately enter pages, 2-3 for example, and print. Edge has this same printing issue, too many clicks to do the simple task of printing only specified pages.

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the statement which are also in a table format print tine. I do not have the problem when using Microsoft Edge (same desktop) or Safari (iPad) and I am using the same printer for all three browsers. The statement utilizes Acrobat Reader so I first uninstalled and then reinstalled Acrobat Reader. The problem persisted. Clearly, the problem is with Mozilla Firefox. I have taken all the steps suggested in "Fix printing problems in Firefox" to no avail. This included resetting all Firefox printer settings. Since it is my bank statement I cannot send you a copy of the printout. However, I will say that the Mozilla Firefox print preview does not show any portion of the document being blacked out - it only occurs upon printing and only when using Mozilla Firefox.

w3Schools is a well known website to learn programming but the code IDE in the website shows UN-Readable text in the Firefox whereas it is quite normal in other browsers such as Chrome & Edge. Here is the link to the website I am talking about : https://www.w3schools.com/html/tryit.asp?filename=tryhtml_block_div You can try this link in any browser other than Mozilla & it runs normally.For better understanding I have attached a screenshot of Mozilla & Edge side by side to make you aware of the glitch.Please fix it soon.

I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sidebar Calendar in GMail works, but the "standalone" calendar site does not work.

I checked this in a Chrome browser and there is no problem - it all works fine. The problem is only in the Firefox browser.

Is anyone else having this problem or have any suggestions?

Suddenly it´s impossible to get my google calendar datas on my notebook (it works without problems with chrome and on my mobile). The google calendar is opened an in search modus without end. Sombody knows a solution for this problem?