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How can I change email account password in Thunderbird settings

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I d… (read more)

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I deleted the saved passwords but it still fails saying password failed.

Asked by bpsanborn 7 years ago

Last reply by Diego Victor 7 years ago

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XMLHttpRequest is undefined

I'm writing a bootstrap Add-On for Thunderbird 24.3.0 on a Ubuntu 13.10 computer. When trying to execute the following code snippet (taken for Mozilla Developer Network) … (read more)

I'm writing a bootstrap Add-On for Thunderbird 24.3.0 on a Ubuntu 13.10 computer.

When trying to execute the following code snippet (taken for Mozilla Developer Network)

    var req = new XMLHttpRequest();
    req.open('GET', 'http://www.mozilla.org/', false); 
    req.send(null);
    if(req.status == 200)
        dump(req.responseText);

I get "ReferenceError: XMLHttpRequest is not defined" on the Error Console when trying to create the object.

This problem looks very similar to Firefox's:

https://support.mozilla.org/en-US/questions/987100

Asked by AMArostegui 7 years ago

Answered by jscher2000 7 years ago

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Outgoing SMTP on Multiple Accounts FAIL

I'm new to Thunderbird. Using v 31.0 I have multiple email accounts hooked in, all with separate outgoing SMTP defined. They all work ... and then they don't. What happen… (read more)

I'm new to Thunderbird. Using v 31.0

I have multiple email accounts hooked in, all with separate outgoing SMTP defined. They all work ... and then they don't.

What happens is that regardless of which email account I use to send a mail, the SMTP changes itself back to the Default, which will not work unless I'm on that default email account.

I go to the specific account Settings, and sure enough SMTP is set back to Default. I change it. I can send my email.

I go to send another and this process repeats itself.

It's incredibly problematic to have to manually specific the SMTP every single time I want to send an email.

Why is it forgetting its individual account settings?

How do I fix this?

Asked by Warangel 7 years ago

Answered by Fabián Rodríguez 7 years ago

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how can I get thunderbird to download messages from SENT box in my talktalk pop3 server

I am occasionally away from my laptop (i.e. thunderbird) and need to send messages by logging directly into my talktalk mail......... but I want to see them downloaded t… (read more)

I am occasionally away from my laptop (i.e. thunderbird) and need to send messages by logging directly into my talktalk mail......... but I want to see them downloaded the same as incoming messages when I open thunderbird on my laptop.

Asked by CHARTO 7 years ago

Answered by Matt 7 years ago

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How to Restore a Mozilla Thunderbird Profile from a Backup Copy

My system files have been corrupted and I can not do a restore from a restore point (System restore failed). No remedy has been found. I will either have to (1) do a fa… (read more)

My system files have been corrupted and I can not do a restore from a restore point (System restore failed). No remedy has been found. I will either have to (1) do a factory reset/restore or (2) restore to a prior date from a system image. In either event I will have to restore my Thunderbird Profile which contains several calendar .ics files as well as events and tasks. The Profile, the ..default file and even the calendar ics files are backed up.

First, once my computer is all restored can't I just go to appdata/thunderbird and delete the old Profile and copy my back up back in?

Second, this is also confusing because, while in my Thunderbird Calendar, I regularly “export” my several different calendar .ics files to a back up directory. This implies I must use the “import” functions to put them back in. This is confusing as Import & Export seem to be terms of art that are not the same as “copy”. Is this a distinction with arty difference? Must I import each calendar .ics file back into TBird while it’s running or can I simply copy it all back in when I copy in the *.default folder?

Asked by LostInThisMaze 6 years ago

Answered by the-edmeister 6 years ago

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Thunderbird says folders do not exist [TRICREATE] SELECT

I am getting this error message when trying to open all folders I have created. Inbox, Sent, and Trash are all working. I have tried to repair the folders and get the sa… (read more)

I am getting this error message when trying to open all folders I have created.

Inbox, Sent, and Trash are all working.

I have tried to repair the folders and get the same error message I have tried starting Thunderbird with no extensions.

I have tried uninstalling and reinstalling. 

The screenshot is not uploading, sorry Any suggestions

Asked by ohtowe 2 years ago

Answered by Anderlaxe 2 years ago

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Can not receive new email even inbox folder is empty.

Hello, I've tried to clear Inbox folder and compacted it. But I still could not receive new email with the alert: "mail box is full..." (sending is ok). Please help, than… (read more)

Hello, I've tried to clear Inbox folder and compacted it. But I still could not receive new email with the alert: "mail box is full..." (sending is ok). Please help, thanks!

Asked by VuQuynhLan 4 years ago

Answered by Toad-Hall 4 years ago

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error message retr command failed

For some reason I'm unable to ask a question or make a comment in the thunderbird support section. I'm logged in and have gone through all the subcategories, but it doesn… (read more)

For some reason I'm unable to ask a question or make a comment in the thunderbird support section. I'm logged in and have gone through all the subcategories, but it doesn't bring up any option to post.

As can be seen by this post, I don't have this problem posting to the firefox support forum.

Asked by somae 6 years ago

Answered by somae 6 years ago

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Keep getting: Bad key or directory name: "/desktop/gnome/url-handlers/GMT+01/command": `+' is an invalid character in key/directory names.

Keep getting the following warning from TB: Bad key or directory name: "/desktop/gnome/url-handlers/GMT+01/command": `+' is an invalid character in key/directory names Ba… (read more)

Keep getting the following warning from TB:

Bad key or directory name: "/desktop/gnome/url-handlers/GMT+01/command": `+' is an invalid character in key/directory names Bad key or directory name: "/desktop/gnome/url-handlers/GMT+01/command": `+' is an invalid character in key/directory names

Running Scientific Linux 6.5 with all updates applied. Have restarted TB and still getting the above error message.

 Application Basics
   Name: Thunderbird
   Version: 24.3.0
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:24.0) Gecko/20100101 Thunderbird/24.3.0
   Profile Directory: Open Directory
             (Local drive)
   Application Build ID: 20140204141004
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Crash Reports: about:crashes
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account2:
     INCOMING: account2, , (imap) mutilate.local.davenjudy.org:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: mutilate.local.davenjudy.org:25, plain, none, true
   account5:
     INCOMING: account5, , (imap) mutilate.local.davenjudy.org:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: mutilate.local.davenjudy.org:25, plain, none, true
 Extensions
   Disable "You", 1.1, true, {79F88CCE-DC6B-11DE-A153-58A455D89593}
 Important Modified Preferences
   Name: Value
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     dom.max_chrome_script_run_time: 0
     extensions.lastAppVersion: 24.3.0
     gfx.blacklist.direct2d: 4
     gfx.blacklist.layers.direct3d10: 4
     gfx.blacklist.layers.direct3d10-1: 4
     gfx.blacklist.layers.direct3d9: 4
     gfx.blacklist.layers.opengl: 4
     gfx.blacklist.stagefright: 4
     gfx.blacklist.suggested-driver-version: <Anything with EXT_texture_from_pixmap support>
     gfx.blacklist.webgl.angle: 4
     gfx.blacklist.webgl.msaa: 4
     gfx.blacklist.webgl.opengl: 4
     mailnews.database.global.datastore.id: 9e7fa03a-eac3-4c8e-9c6c-9017d15eb61
     mail.openMessageBehavior.version: 1
     network.cookie.prefsMigrated: true
     places.database.lastMaintenance: 1393313146
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     plugin.soname.list: libXt.so
     print.printer_CUPS/ML-1210.print_command: lpr

<Dwleted printer info to coserve space>

     privacy.donottrackheader.enabled: true
 Graphics
     Adapter Description: X.Org -- Gallium 0.4 on AMD RS880
     Vendor ID: X.Org
     Device ID: Gallium 0.4 on AMD RS880
     Driver Version: 1.4 (2.1 Mesa 9.2.0-devel)
     WebGL Renderer: Blocked for your graphics card because of unresolved driver issues.
     GPU Accelerated Windows: 0. Blocked for your graphics card because of unresolved driver issues.
     AzureCanvasBackend: cairo
     AzureFallbackCanvasBackend: none
     AzureContentBackend: none
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.2
     4.10.2
     NSS
     3.15.3
     3.15.3 Basic ECC
     NSS Util
     3.15.3
     3.15.3
     NSS SSL
     3.15.3
     3.15.3 Basic ECC
     NSS S/MIME
     3.15.3
     3.15.3 Basic ECC

Asked by DaveAtFraud 7 years ago

Answered by cor-el 7 years ago

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Rearrange mail accounts

I have 4 mail accounts contact@makingclouds.co.uk sales@makingclouds.co.uk enquiries@makingclouds.co.uk info@makingclouds.co.uk They appear in that order in Thunderbird. … (read more)

I have 4 mail accounts contact@makingclouds.co.uk sales@makingclouds.co.uk enquiries@makingclouds.co.uk info@makingclouds.co.uk

They appear in that order in Thunderbird. I wish to move sales@makingclouds.co.uk to the top of the list. Can you assist me please?

Regards Ian

Asked by MakingClouds 4 years ago

Answered by Tonnes 4 years ago

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How can I make all emails on a distribution list .bcc when using the address book ??

When I send an email to a "list" from my address book I would like to prevent all of the email addresses of the addressees from being visible to everyone byhaving the who… (read more)

When I send an email to a "list" from my address book I would like to prevent all of the email addresses of the addressees from being visible to everyone byhaving the whole list be >bcc - how can I do this with Thunderbird?

Asked by edspall 6 years ago

Answered by user01229325 6 years ago

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The send icon is greyed out. This happened after a crash. Tried all the solutions suggested

I was writing an e-mail and had just spell checked. Thunderbird crashed. When it came back up, the send icon is greyed out (as well as the spell check. I ran through all … (read more)

I was writing an e-mail and had just spell checked. Thunderbird crashed. When it came back up, the send icon is greyed out (as well as the spell check. I ran through all the help suggestions (including the profile removal). The computer I am having trouble with is Lion 10.7.5. I have it also on 10.6.8 (snow leopard). I am about to give up and start using this computer (10.8.5) for mail - pain in the ..... to have to move everything!

Asked by Dyharma@comcast.net 7 years ago

Answered by Matt 7 years ago

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I accidently deleted a folder, is there any way to get back the emails I deleted?

It was a folder labeled important that just kept growing. I deleted all the files and when I went back to my inbox, almost everything was gone including important pendin… (read more)

It was a folder labeled important that just kept growing. I deleted all the files and when I went back to my inbox, almost everything was gone including important pending work emails.

Asked by markatjcra1 6 years ago

Answered by Toad-Hall 6 years ago

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Can't add google calendar to TB. Lightening and goog prov both download but I can't find them once installed.

I've fiddled with this for days, and can't get it to work. I downloaded and installed (I think) lightening and google prov ider but can't find them in the TB program und… (read more)

I've fiddled with this for days, and can't get it to work. I downloaded and installed (I think) lightening and google prov ider but can't find them in the TB program under tools or addons. Could someone provide a simple set of steps to get my google calendar in TB? I would be most grateful. Thanks in advance.

Asked by ryes 6 years ago

Answered by Matt 6 years ago

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New Folders Not Displayed

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exis… (read more)

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

Asked by LVampa 7 years ago

Answered by Diego Victor 7 years ago

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Kaspersky is giving me an error message that seems to be comming from Thunderbird.

I get a pop up message from KAspersky saying Cannot grantee authenticity of the domain to which encrypted connection is established. Aplication: Microsoft widows operatin… (read more)

I get a pop up message from KAspersky saying Cannot grantee authenticity of the domain to which encrypted connection is established. Aplication: Microsoft widows operating system UR: pop.frisinger.net Reason: Invalid name of certificate. Ether the name is not on the allowed list or was explicitly excluded. My email address is a pop3 account with fatcow as the hosting company.


I have a folder called pop.frisigner.net here: C:\Users\SOP\AppData\Roaming\Thunderbird\Profiles\a5mmku6w.default\Mail\pop.frisinger.net There are also 2 shortcuts to the folder elsewhere in my system. I do not get this error on my iphone.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by wnf8981 3 years ago

Answered by Matt 3 years ago