All Products Support Forum

I install Thunderbird. I define my GMaul account I get a screen from Google that says "Mozilla Thunderbird Email wants to access your Google Account null dougcantreademail@gmail.com This will allow Mozilla Thunderbird Email to: and I get three heading labels. I open the labels.

More info Read, compose, send, and permanently delete all your email from Gmail Click for more information More info See, edit, download, and permanently delete your contacts Click for more information More info See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

I open each and say OK to each. The OK doesn't change or enable anything and that means I cannot get Google approval for Thunderbird to get mail from my e-mail account.

Something has to be fixed but I have no idea what and I'm very sure there is nothing I can do to fix the problem. There is no overall "OK" or "Agree" or some such button.

As far as I can see, this is between your product and Google. Either you are calling up a bad page or Google is screwed up and they need to hear it from YOU.

Until this gets fixed, I cannot use Thunderbird.

I contributed.

Doug Ray

I updated my gmail password. As result, Mozilla is unable to download my email. I get the following message:

O comando STAT não teve êxito. Erro ao obter o número e o tamanho da mensagem. O servidor de email pop.gmail.com respondeu: [AUTH] Invalid credentials. (the STAT command was not successful. Error upon obtaining the number and size of the message. The email server pop.gmail.com replied [AUTH] Invalid credentials).

I have spent the whole day trying to resolve this problem, without success. I am not a professional computer person, just computer user. All help appreciated