All Products Support Forum

Hello,

I tried opening an .md file with Firefox. It seems that this was a bad idea. Now, my browser keeps opening new tabs indefinitely. I tried rebooting my computer (I am using Ubuntu), I tried removing the handlers.json files from the .modzilla folder in my home directory, but it has no effect: whenever I try to open Firefox this infinite loop goes on right were I left it closing the browser. Please help so I can use it again! Best.

I installed TB last July onto a Win11 laptop and migrated all my WLM to it. All has gone great until a day or so ago when my Inbox, Sent, and other folders started to not show Subjects and Correspondents even though the emails were there. The Date column fills in as it should. The columns are there; they are just empty. They were empty all day yesterday. At some point today about a half dozen popped up, but only in the Inbox. I tried searching the web for a solution but have had no luck. Most hits are about missing columns. Anyone have any ideas about what I can try? Thank you. - Dean

Windows 10. Thunderbird 115.7.0 32-bit. Email address is at hotmail.com, so it's an old account that's now at outlook.com This is a personal email account not related to any business nor to Office 365 or anything like that. I have had the account for decades.

Thunderbird quit working with my hotmail account this morning. It goes into an Invalid Password Loop, even when I respond with the correct password. I can logon to my hotmail account just fine with a browser. It's just not the same positive user experience as using Thunderbird.

I'm sure the problem must have to do with OAUTH2.

The outgoing SMTP server is outlook.com Server name is imap-mail.outlook.com Port is 993 Connection security is SSL/TLS Authentication method is Normal Password

Changing Authentication method to OAuth2 does not solve the problem. Instead I get a popup error message that's very hard to capture that is to the effect that "The imap server imap-mail.outlook.com does not support the selected authentication message". It's like I need to use a different imap server. I found one site that said to use outlook.office365.com but I don't really use office365. I may give that a try anyway.

I don't see any other account settings that seem relevant

This problem occurs on My wife's and my machines. My wife has a printer. I do not. When we try to print the preview shows only a few lines or at best a half page. Even if we want to print multiple pages that's all that shows up. We have "print all" as the default setting. The problem started about a month ago. I think it has something to do with the newer versions of Firefox.

Thunderbird will not forward inline. I have the settings set to inline, and I have tried "Forward As" and selecting inline, but it will not forward inline, it always forwards as an attachment.

I only just noticed this today. I forwarded a message 10 hours ago and it worked fine, but no it will not.

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Hi ALL,

First off, once again, thank you very much for the best email application in the world.

Just to make sure, does the latest version of Thunderbird not support showing PDF in line anymore? I did check the settings of attachments to show and I did reactivate the view menu show attachments in line but still no joy.

Thanks a million for any help.

Suddenly I can not receive my emails on Thunderbird. They do show up on my cell phone. When I send an email, I get the following, "Your message was sent, but a copy was not placed in your Sent folder due to network or file access errors. What can I do?? Ed PS I will get your email response on my cell phone, thank you.

v115.7.0 I have been a user and contributor for years. OS is still Win7. I have had a IMAP connection to Comcast for years, now it will not connect. I have made sure I am using the correct password. When I start thunderbird, a secondary window pops up with the error message unable to connect. WEnt thru lots of posts but no results. One interesting said to disable IPV6 security option, but the way they described the fix was to access thry the EDIT menu then Preferences, but my system does not have Preferences under Edit.

Rich Dolan Richard.dolan@gmail.com

Hi,

I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does not show up. I tried with 3 different computers. Edge and Chrome works and shows the touch keyboard. Any suggestions or is there a bug?

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it?

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks.

I have a personal family domain, with email service - my provider supplies me with a number of pop3/smtp addresses.

I have a Thunderbird a/c setup on a desktop running Linux Mint, thgunderbird version 115.5.0 (64-bit) SUPERNOVA using one of the pop3/smtp addresses - husbandATmydomain.me.uk and I receive emails from another of the domain's pop3/smtp addresses, sent by my wife from a Windows 10 laptop using Thunderbird, under the address wifeATmydomain.me.uk

Her Thunderbird a/c is correctly set up in her Thunderbird, to use the smtp server for her email address, wifeATmydomain.me.uk. There are no other addresses or identities set up on her thunderbird account. My thunderbird a/c is correctly set up to use the smtp server for husbandATmydomain.me.uk and has several other pop3/smtp addresses able to send addresses using their own smtp servers.

In MY Thunderbird address book my wife's address is given as wifeATmydomain.me.uk, with the display name "wifefirstname surname".

When I receive an email sent by my wife, to me, it appears in my Inbox with the Correspondents column showing MY name not hers. This means I am constantly missing emails from her. because her name is not visible in Correspondents column, but mine is there instead.

The Reply To: and From: addresses are correctly given as wifeATmydomain.me.uk when I examine the receive email details. It is only displayed with MY NAME, in the Correspondents column in the Message list header pane, using Classic View. Everything about her emails displays correctly in Message View, using Full Headers display.

The only thing I could find in research was to make sure her a/c was using the correct smtp server. It is.

How can I fix this please?

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according to the help page that I found. I believe Mozilla is now the server for Thunderbird? I don't even know if that is accurate (part of my confusion). I followed prompts and confirmed my email address, apparently I now have a user name. I still can't send or receive emails. Can you help. I need step-by-step instructions, please.

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have it work.

I've been using TB since the beginning. But now I have a zillion entries in my various address books and would like to consolidate them into a single, non-duplicated collection. The only tools/extensions I can find are only for really old versions. Any ideas for method and/or extension or tools to accomplish that? Thank you in advance. BobMCT