I am assisting my friend Lindsay in aged care to enable him to continue to use Thunderbird for email.
Currently TB will receive mail but unable to send.
This is compli… (read more)
I am assisting my friend Lindsay in aged care to enable him to continue to use Thunderbird for email.
Currently TB will receive mail but unable to send.
This is complicated in that Lindsay is paying iPrimus.com.au a monthly fee to enable him to use an old email address xx@bluep.com. I can log in to the iPrimus web portal to send and receive xx@bluep.com emails, https://webmail.iprimus.com.au/?_task=mail&_mbox=INBOX.
I downloaded Thunderbird version 115.6.0 (64-bit) on my pc this morning and the Auto Set Up configured mail.bluep.com as the incoming (POP) and outgoing (SMTO) servers. Mail is coming in but not sending.
I changed the outgoing server to smtp.iprimus.com.au, default port 587 however messages still cannot be sent and Thunderbird shows that smtp settings must be reconfigured.
I spoke this morning to iPrimus Tech Support who advised the default smtp port should be 25, not 587. However I have found that resetting the smtp port to 25 does not enable emails to send.
Note that I have previously set the smtp port to 587 which enabled sending on non ISP connections. This ability would be required as Lindsay is using whatever Wi-Fi service is available in the facility.
iPrimus Tech Support have suggested I should contact Thunderbird (Mozilla) about this problem.
Can you advise Thunderbird server settings for this situation.
Thanks for you assistance.
Regards,
Peter M