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Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

After the latest update (117.0 64-bit) I now do not see the '+' sign in the tab bar. I have 40 tabs open (please, no negativity - it's always worked for me), but if I close all of the tabs it reappears. Re-open the original 42 tabs and it's gone again. Close them and it reappears, etc. Now for the fun bit: starting from scratch with a new window - the '+' is there, but open 20 more tabs and it goes.

I desperately (sobbing here) need someone to hold my hand and walk me through this!!! I uninstalled the newest version (115) and installed the previous version (102) because of an outgoing mail problem. It gave me a warning that the newer version changed my profiles and it's not compatible so I downloaded the new version again. The import screen doesn't look anything like what it says in the help files. I don't have an option for importing from a previous version.

Please rescue me. I run a nonprofit and I have deadlines and meetings next week that I was supposed to make arrangements for and I've been dealing with this for almost a week.

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

My friend has been using Thunderbird for a long time. Recently I installed her new PC and restored her account profile using the profile folder on her old PC. So far so good. The problem is that her mails are not organized in folders on the mail server but she has a whole collection of folders in her Thunderbird mail client and is concerned about loosing her mails if the new PC (or the disk) would crash at some point. Of course she could just re-install Thunderbird after fixing the crash problem and sync with the mail server, but then the folder structure would be lost. First I considered using a back-up program to keep a back-up of her Thunderbird profile using cloud storage. My second thought (should have been my first thought...) is that she already has a back-up, namely the mail server. The ISP does a better job than any local back-up program to keep her mails safe. Only the missing folder structure remains a concern. So here is the question: if I change the setting to sync all folders with the mail server, what will happen: 1 - the folders in Thunderbird will disappear (only the folders, not the mails) because there are no folders on the mail server 2 - the folder structure from Thunderbird will be mirrorred on the ISP's mail server. Which one is it?

The latest version of Thunderbird changed the top menu, and I see a "Get Messages" button, but can't find "Send Unsent Messages" as a function anywhere. I've tried customizing the menu, and I've looked through older help discussions for any ideas, and I've prowled through the settings menus and can't seem to find it. I've also tried right-clicking on things - no joy. I have a message waiting to go out in the Outbox, but no way to send it except Redirect.

Thanks in advance, for any help or ideas!

I still have v102 on my PC. I have read and see where there are a lot of problems with v115 - messages from users. So if I want to keep v102. How long will it be good? Is there a cut-off date that I will be forced to get v115? Is there someone knowledgeable with Tb that can call me and walk me through getting v115 set up like v102? I am not computer literate enough to be able to do that on my own. Or a way to get simple "step by step" instructions? Trying to read all the updates is way over my head. I am an 85 yr old man that simply wants to be able to read my emails without having to re-learn how. I've been using Tb and Firefox every since I can remember. Years and years. Can someone help? I can furnish email address and/or phone number if needed.

Thunderbird has changed one of my folders. This now has a different icon (see snip) and I cannot delete it as there is no option. Is it something that I've done and how do I correct it please. Many thanks

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1

Rebecca

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

When I delete 1 email, it happens quickly. When I delete 5 emails, it takes about 10 seconds. When I delete 40 emails, it takes 2+ minutes, when I delete 100+ emails, it takes 7+ minutes. What's going on? Seems to me emails, no matter how many I delete, should be deleted very quickly. What can I do to speed up the delete process?