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sign in accounts

11.27.21 iMac - OS10.11.6 El Capitan - Firefox 78.15 I have spent hours searching internet and Mozilla support. Nothing. All I want to do is switch my sign in accounts. I… (read more)

11.27.21

iMac - OS10.11.6 El Capitan - Firefox 78.15

I have spent hours searching internet and Mozilla support. Nothing. All I want to do is switch my sign in accounts. I have two. Firefox confirms this. When I go into Accounts, following existing procedures to establish a second sign in, I type in second email with response telling me this account already exists. I know that. I can even see it in the Passwords/Accounts section.

But nothing, nothing appears anywhere telling me how I can simply switch from existing sign in to the other. Nothing.

If anyone at Firefox would care to explain the secret, I would appreciate it so I can stop wasting time searching this solution.

Don't use euphemisms like some instructions do which only confuse simple answers. Please simply state Step 1, Step 2 etc

One such support page said something like select one account and click "Preferred" or the like. Saw nothing like this in my Account settings.

thanks Larry

Asked by smithl 25 minutes ago

  • Locked

Instagram won't open

duplicate of /questions/1359208 and also moved from Firefox for iOS to Firefox section as you are using Firefox on a Mac. I have had an Instagram account for many years.… (read more)

duplicate of /questions/1359208 and also moved from Firefox for iOS to Firefox section as you are using Firefox on a Mac.


I have had an Instagram account for many years. Two days ago it stopped coming up when I entered it on the Firefox web site bar. I tried turning off the enhanced tracking protection in the shield but it didn't help. I get Instagram on my iPhone and iPad so it is not a problem with my Instagram account. Why can't I get Instagram anymore on my iMac OS Version 10.14.6 on my Firefox browser?

Asked by lmillender 3 hours ago

.dmg file renamed

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed… (read more)

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed that there was no app capable of doing so. Then just to be mean, the file name was changed from awholebunchofletters&#s.dmg to awholebunchofletters&#s.dmg.part

...and not by me.

Asked by olomb11 9 hours ago

Last reply by cor-el 4 hours ago

change password problem

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log… (read more)

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log into another mac system without it. I can sync an ios device with the qr code scan but not another mac system.

So from the account profile I went to Change Password and changed the password to some new securely generated password.

Now in my saved passwords, I see that the new password is saved for "(no username)" account and the old password is still there for my user name.

But when I try to log into FF browser on another mac system with my user name, neither password works. They are both "incorrect".

Asked by lk6 6 hours ago

Firefox not refreshing in Facebook

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, re… (read more)

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, restart it and clear the cache.

Asked by photogcw 10 hours ago

Last reply by FredMcD 7 hours ago

Getting Instagram

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it… (read more)

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it comes up blank.

Asked by lmillender 14 hours ago

Last reply by cor-el 11 hours ago

  • Solved

Instagram Displays Texts in Icon and posts

Whats happening? I have already ticked "websites using their own fonts" Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them… (read more)

Whats happening? I have already ticked "websites using their own fonts"

Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them are not displayed

Its the only site that has problem in firefox and you cant even do something, firefox turns it into a broken site.

Asked by lostre5 2 days ago

Answered by cor-el 1 day ago

Firefox 94.02 under MacOS 12.01 regularly crashes

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus… (read more)

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus" did not help. Furthermore I uploaded various crashreports.

Where can I find help to solve this problem? Or is MacOS 12.01 the culprit and do I have to wait for an update from Apple?

Thanks for tour reaction! Kind regards, Miel van Hutten The Netherlands

Asked by Milowitsch 19 hours ago

Last reply by FredMcD 18 hours ago

Sleekplan applet not showing in Firefox

At www.getmoood.com we use Sleekplan for collecting feedback. You can see it in Safari and Chrome, at the right side of the site. I cant find a way to show it in Firefo… (read more)

At www.getmoood.com we use Sleekplan for collecting feedback.

You can see it in Safari and Chrome, at the right side of the site.

I cant find a way to show it in Firefox. Please advice.

Asked by Robby! 1 day ago

Last reply by jonzn4SUSE 1 day ago

Failed to load 'rt_requiem' template: Please install Gantry 5 Framework!

Don't know why I am getting this message: Failed to load 'rt_requiem' template: Please install Gantry 5 Framework! on this site: https://www.decani.org/en/photo-albums-… (read more)

Don't know why I am getting this message: Failed to load 'rt_requiem' template: Please install Gantry 5 Framework!

on this site: https://www.decani.org/en/photo-albums-church/interior-of-the-church

It's a link that worked previously. may have something to do with Joomla.

hope someone can help.

Asked by docmaas 1 day ago

I cannot get autocomplete to quit bringing up a site even though I've asked it to forget it

I've tried everything to get it to quit bringing up this site when I start typing. It is NOT in my bookmarks. "Shift Delete" does nothing except remove the letters that … (read more)

I've tried everything to get it to quit bringing up this site when I start typing. It is NOT in my bookmarks. "Shift Delete" does nothing except remove the letters that are selected. Telling it to forget the site in history also does not work. Yes, it removed it from history, but it still comes up as a suggestion.

Please help!

Asked by edmark 1 day ago

Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I ca… (read more)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 2 weeks ago

Last reply by cor-el 1 day ago

Wrong camera for meetings

I'm on a macboox pro (intel) with the built in camera and an external camera fuji (not connected). When I start a google meeting or skype call firefox wants to use the ex… (read more)

I'm on a macboox pro (intel) with the built in camera and an external camera fuji (not connected).

When I start a google meeting or skype call firefox wants to use the external camera and I don't see any options to use the internal camera.

If I try the same thing in Safari browser it works perfectly.

How do I tell firefox which camera to use?

Asked by mtissington 1 day ago

Restoring tabs on a Mac when cache was emptied.

How do I restore my tabs when a tech support person emptied my cache and all my history disappeared? I see instructions for a PC but not a Mac. I am on a Mac using Firefo… (read more)

How do I restore my tabs when a tech support person emptied my cache and all my history disappeared? I see instructions for a PC but not a Mac. I am on a Mac using Firefox.

Asked by marsoobian 1 day ago

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (read more)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 1 day ago

Last reply by FredMcD 1 day ago

Impossible to log in to PSN

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru s… (read more)

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru se nepodařilo navázat (18.758f1402.1637667594.2a7e98ef). It translates something like "Connection to the server was not possible to achieve." The issue is confirmed on Mozilla as on Chrome on the same Mac I do not have this problem. Also I can log throu android app, or Mozilla on android. So Mozilla for iOS is the only one causing the issue. Thank ou for looking into it. If necessary I am available for further questioning or help with investigation. Michal

Asked by stoned.pot 3 days ago

Last reply by James 2 days ago

FVD speed dial disabled. Does anyone know how to find where they are stored and recover them?

I understand this forum is by volunteers, and that Mozilla doesn't care a whit about the hassle they saddled us with. And that many many people have asked the same quest… (read more)

I understand this forum is by volunteers, and that Mozilla doesn't care a whit about the hassle they saddled us with. And that many many people have asked the same question, does anyone know a work around?

Does anyone know whether the speed dial information is stored on our computers?

If it is somewhere on our computers, does anyone know how to somehow copy it in any way? Like with specific instructions. The answer might be something like, it is in the such and so folder, and you could open it by step #1 , then step 2, then step 3.

Asked by davidr9 2 days ago

Facebook fails to load

I am running Firefox 94.0.2 on a 2013 macbook air.....Facebook page fails to load, just gives me a blank page! Works all ok on Safari and Chrome etc. on same mac. Cleared… (read more)

I am running Firefox 94.0.2 on a 2013 macbook air.....Facebook page fails to load, just gives me a blank page! Works all ok on Safari and Chrome etc. on same mac. Cleared history and cach etc...no Change - any advice or help graetfully accepted.

Asked by matthews.tyrone7 2 days ago

Last reply by FredMcD 2 days ago