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FB messanger

I'm using Firefox for ios to access all social media rather than using their apps. Since FB changed the messanger to end to end encryption, I can't communicate with any o… (read more)

I'm using Firefox for ios to access all social media rather than using their apps. Since FB changed the messanger to end to end encryption, I can't communicate with any of my friends using Firefox, can you please let me know why and how to fix it, everything was working fine until the above change took place.

Thank you

Asked by Me 1 week ago

Text boxes keep prompting password / signin prompts

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the tim… (read more)

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the time, and even OTP dialogue boxes cause Firefox to try and open the Keychain and sign in, even if it’s not on the sign in page! I find this very concerning. Reinstalling Firefox doesn’t fix it and rebooting phone doesn’t fix it. Any ideas?

I would include a screen but it’s displaying personal information every time I click a text field.

Asked by 4g7bhhjqdh 1 week ago

Switching to PayPal

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff … (read more)

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff

Asked by jeffm65 1 week ago

  • Solved
  • Locked

Each time I reactivate Firefox on iPad iOs 17.3 a new tab opens. How do I stop that?

Recently the iOs app for Firefox 123.3 began opening a new tab everytime I woke the browser app from sitting in the background. Very annoying. How do I get it to open the… (read more)

Recently the iOs app for Firefox 123.3 began opening a new tab everytime I woke the browser app from sitting in the background. Very annoying. How do I get it to open the last active tab instead of inserting a new tab?

Asked by soaring 3 months ago

Answered by Infinity__ 3 months ago

Open Link In New Tab does not change to that tab, in iOS on iPad

On my Desktop, Firefox has an option, something like "When opening a link in a new tab, switch to that tab". I always turn it on immediately, by default it's off for some… (read more)

On my Desktop, Firefox has an option, something like "When opening a link in a new tab, switch to that tab". I always turn it on immediately, by default it's off for some weird reason, to me it seems intuitive that you want to see this link now, just without losing the page you were on. On iOS, on my iPad, this option is missing and functions as if it's off, it never switches focus. And under certain conditions, like watching videos, the current tab is shoved all the way to the right in the tab bar, meaning that I first have to scroll the tab bar before I can manually change to the new tab. This is all counter-intuitive to how it SHOULD work. It's strange that this very useful option is present in the Windows version but not the iOS version. Or if it IS there, I haven't been able to find it despite trying everything.

Asked by niceguy1_ 1 week ago

  • Solved

Clearing history sometimes rearranges my open tabs on the iPad

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example, Old tabs: 1 2… (read more)

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example,

Old tabs: 1 2 3 4 (active tab is 2) New tabs after clearing the history: 1 3 4 2 (active tab is now 3)

Is there a way to prevent this? I’d like to keep the original order of my tabs.

Regards.

Asked by mosis11 3 weeks ago

Answered by mosis11 1 week ago

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by etootill99 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Locked

How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (read more)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Asked by etootill99 1 week ago

Last reply by James 1 week ago

Inability to enter a certain website

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered wit… (read more)

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered with a milkey film and won't load. Any suggestions??

Asked by PERRY MCCULLOUGH 1 week ago

Last reply by Paul 1 week ago

iPad OS Firefox reloads webpages automatically

iPad OS version Firefox 126.1 (41973) iOS 17.5.1. iPad is am 8th gen When trying to read/use a website, it auto refreshes and pops back to top. I keep mine in landscape m… (read more)

iPad OS version Firefox 126.1 (41973) iOS 17.5.1. iPad is am 8th gen When trying to read/use a website, it auto refreshes and pops back to top. I keep mine in landscape mode, and when trying to have a page open many will just refresh. For example https://maxroll.gg/lost-ark/legion-raids/brelshaza-gate-3 Cannot report issue via the 3 dots method because there are no dots to the right of the address bar and I can’t find the option anywhere.

Asked by Rain 2 weeks ago

Long-press Tab animation issue

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine video_link I… (read more)

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine

video_link I think a video would make it more intuitive : )

device: 13 mini with iOS 15.7 (Translation by ChatGPT)

Asked by di_gua 5 months ago

Last reply by di_gua 2 weeks ago

Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (read more)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Asked by benbinary 2 weeks ago

Saved photos not showing up in Photos (iPhone)

I just downloaded dozens of photos — long press, then “add to photos” — and they are nowhere to be found. I discovered too late that I hadn’t turned on permissions for F… (read more)

I just downloaded dozens of photos — long press, then “add to photos” — and they are nowhere to be found. I discovered too late that I hadn’t turned on permissions for Firefox to access photos. But not once did I get a warning about that. Are those photos actually saved somewhere, or Is there any way to recover them? Either way, why did I not get a warning that Firefox couldn’t access my photos?

Asked by dwrd3adm8x 2 weeks ago