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sign in to app

I made my account and signed in, but now Im stuck on the firefox account and help page, if I exit so I can browse, it logs me out and asks me to sign in again. why can't … (read more)

I made my account and signed in, but now Im stuck on the firefox account and help page, if I exit so I can browse, it logs me out and asks me to sign in again. why can't I browse?

Asked by Zachary Blevins 1 week ago

Firefox BROWSER

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more in… (read more)

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more information.

Reply to: [email address] or

               [email address]

Asked by frieradler 1 week ago

Last reply by Paul 1 week ago

Download Notification issue

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download… (read more)

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download some files and didn't allow the notification for showing download in notification panel. When I have allow the download notification it works fine and download percentage shows in notification bar but I can't see my downloads in download tab. It's empty. These are bugs I am facing. Please fixed it I have give you the whole schenario of finding bug so you can get it clearly.

Asked by karanvishwakarma101010 1 week ago

Automatically Open Email Links in Private Mode on Android

For some reason, when I click email links on my new Android, they open in non-private mode, and I have to clear the history when I leave those sites. Please provide inst… (read more)

For some reason, when I click email links on my new Android, they open in non-private mode, and I have to clear the history when I leave those sites.

Please provide instructions for automatically opening email links in private mode.

Thanks!

Asked by John Larson 1 week ago

Firefox randomly switches to dark mode (Fennec for Android)

Sometimes I use the browser while the system is in dark mode. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly. Then I … (read more)

  1. Sometimes I use the browser while the system is in dark mode.
  2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
  3. Then I use it in light mode for a little more.
  4. Then some time passes (maybe a few hours), I don't use FF during that time.
  5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
  6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
  7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

Asked by lajby95 3 weeks ago

Last reply by Paul 2 weeks ago

Can't find synced bookmarks from Firefox on iPad

I have Firefox on my desktop and iPad and both are synced. I love Firefox on my desktop but, honestly, I have to continue to use Safari on my Ipad because the iOS version… (read more)

I have Firefox on my desktop and iPad and both are synced. I love Firefox on my desktop but, honestly, I have to continue to use Safari on my Ipad because the iOS version of Firefox is nowhere near as good. One of my biggest obstacles to converting to Firefox on my iPad is trying to save bookmarks so I can access them on my desktop. When I bookmark a page on my iPad I cannot find it's location on my desktop. Can you please advise where Firefox places bookmarks that are saved on my iPad. Thanks

Asked by mjbmail32-reg 2 weeks ago

When I click on fire fox I get an add for Xfinity, I used to get my favorites

Every day as far as I can remember, when I clicked on on The Fire Fox symbol I got a page of my favorites. This morning, and all day I get an Xfinity page. What happened,… (read more)

Every day as far as I can remember, when I clicked on on The Fire Fox symbol I got a page of my favorites. This morning, and all day I get an Xfinity page. What happened, and how is it fixed? Xfinity says it's not their fault it's Fire Fox's problem

Asked by Duckman 2 weeks ago

Lost tabs after updating the iOS app

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with so… (read more)

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with some functionalities I've seen in my other browsers - bookmarking all tabs, namely.

After I've updated, all my open tabs are gone and "recently closed" is empty. There's no way to have the tabs back.

I don't expect there's a way to solve this problem, but I'm posting it here just in case, and at the same time marking my segue to Safari.

Asked by bm 2 weeks ago

Accessing local HTML files on my android, sync

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file t… (read more)

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Asked by Rick17 2 weeks ago

Last reply by Paul 2 weeks ago

Saved to home screen icons disappeared

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no w… (read more)

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

Asked by Chris Mark 2 weeks ago

Last reply by Paul 2 weeks ago

How Get Firefox To Stop Opening External Apps?

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when … (read more)

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when I eventually go to close the tabs in the browser because every time I try to close the tabs, the external app reopens!

Asked by peteroo 2 weeks ago

Disabling Text selection magnifier

I want to update to the latest version but the "Text selection magnifier" is stopping me from updating firefox android. Because I find it pretty useless and very distract… (read more)

I want to update to the latest version but the "Text selection magnifier" is stopping me from updating firefox android. Because I find it pretty useless and very distracting when viewing text while selecting the text in a website/article. Please provide a toggle for it in the Settings.

Asked by coolbrijeshrana 2 weeks ago

Context menu in my Firefox on android

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it a… (read more)

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it appears)

The context menu is too long, and most frequent options like copy text are in the end (I should switch it many times to copy anything, it appears only on the third tap, and some weird functions like search in Edge appears before the really useful ones). How could it be fixed?

Asked by Vlrud 3 weeks ago

  • Solved

DNS over HTTPS is undermining my family DNS filter. Can I password protect the DNS settings or other solution?

Hello all, I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via D… (read more)

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

Asked by Andrew Davis 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago