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Firefox is very slow!

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but vi… (read more)

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but videos will play for a short time and then freeze never to continue and downloads are painfully slow, 2 to 4 mbps. Edge and Chrome download normally and videos play with no issue. I need this fixed or Firefox is going bye bye!

Asked by Ray Dunne 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

No GL in Firefox 121 on Linux

Recently upgraded to a new laptop, Thinkpad X1 Carbon 11th gen. Running a Wayland-based WM. OpenGL is working fine everywhere except Firefox. Works fine in Chrome, Blende… (read more)

Recently upgraded to a new laptop, Thinkpad X1 Carbon 11th gen. Running a Wayland-based WM. OpenGL is working fine everywhere except Firefox. Works fine in Chrome, Blender, glxgears, Steam games. Firefox 121 gives the following error:

[GFX1-]: Failed to compile vertex shader: gpu_cache_update [ERROR webrender::device::gl] Failed to compile vertex shader: gpu_cache_update

Confirmed that MOZ_ENABLE_WAYLAND=1 is set.

❯ glxinfo -B name of display: :1 display: :1 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)                                                                                                                                                                                                          
   Device: Mesa Intel(R) Graphics (RPL-U) (0xa7a1)                                                                                                                                                                                 
   Version: 23.1.9                                                                                                                                                                                                                 
   Accelerated: yes                                                                                                                                                                                                                
   Video memory: 31754MB                                                                                                                                                                                                           
   Unified memory: yes                                                                                                                                                                                                             
   Preferred profile: core (0x1)                                                                                                                                                                                                   
   Max core profile version: 4.6                                                                                                                                                                                                   
   Max compat profile version: 4.6                                                                                                                                                                                                 
   Max GLES1 profile version: 1.1                                                                                                                                                                                                  
   Max GLES[23] profile version: 3.2                                                                                                                                                                                               

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) Graphics (RPL-U) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.1.9 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.1.9 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.1.9 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

❯ inxi -G Graphics: Device-1: Intel Raptor Lake-P [Iris Xe Graphics] driver: i915 v: kernel

          Device-2: Bison Integrated RGB Camera type: USB driver: uvcvideo                                                                                                                                                         
          Display: wayland server: X.Org 23.2.4 driver: loaded: i915 note: n/a (using device driver)                                                                                                                               
          resolution: 1599x999~90Hz                                                                                                                                                                                                
          OpenGL: renderer: Mesa Intel Graphics (RPL-U) v: 4.6 Mesa 23.1.9 

❯ uname -a Linux nflx-erahhal-x1c 6.6.12 #1-NixOS SMP PREEMPT_DYNAMIC Mon Jan 15 17:57:06 UTC 2024 x86_64 GNU/Linux

Asked by firefox2001 3 months ago

Answered by firefox2001 3 months ago

No Longer Staying Signed In to Outlook

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This ha… (read more)

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This has worked for years: each time I open Firefox, I have been automatically signed in to my email account.

Until recently.

Now, I am NEVER signed in to my account, even though I check the "Keep me signed in" box at each login.

To experiment, I downloaded Google Chrome and have been using it for a few weeks. I stay signed in using that browser, with no issues.

Any ideas about fixing this issue?

Asked by Jeffrey Zens 3 months ago

Last reply by jonzn4SUSE 3 months ago

firefox dosent play any sound on some sites like facebook vedio and also reels and some other sites

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and… (read more)

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and some sites also when i watch vedio i cant hear any sound but in other browser everything work perfect but i like to use firefox its audio prblm and pls know thats the prblm is not from my windows i have windows 10 everything work fine pls help me fix this thx.

Asked by younes ferrah 3 months ago

Last reply by zeroknight 2 months ago

Firefox Browser

bold textWhen I click onto Firefox, it opens a tab that says Invalid URL. If I click onto the + next to it, it opens up into the firefox browser. What can I do about th… (read more)

bold textWhen I click onto Firefox, it opens a tab that says Invalid URL. If I click onto the + next to it, it opens up into the firefox browser. What can I do about the original tab??

Asked by James Shewbridge 2 months ago

Last reply by cor-el 2 months ago

Unable to connect from Firefox to anything despite complete removal and reinstall

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unabl… (read more)

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unable to connect" started. Uninstalled and reinstalled, still happening. Uninstalled and scrubbed system of all relevant traces of Firefox (didn't meddle with minor registry entries), restarted and reinstalled. Still "Unable to connect".

I have exhausted my knowledge set and the only thing I know of that I have yet to try is monitor the ethernet stack or process activity.

Help!

Asked by mozilla-jack 2 months ago

Last reply by mozilla-jack 2 months ago

message from Thunderbird when trying to access account "may have too many cached connections, use IMAP Advanced Settings to reduce cached

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you m… (read more)

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

Asked by Pat Blackburn 5 months ago

Last reply by Toad-Hall 2 days ago

  • Solved

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (read more)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 5 months ago

Answered by Terry 5 months ago

Thunderbird 115.8.1 unable to write the email to mailbox

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the… (read more)

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by gordon_dlm 1 month ago

Last reply by gordon_dlm 2 weeks ago

Thunderbird emails with attachments not sending

A few days ago emails with attachments (pdf, jpeg), and of various sizes, stopped sending (timed out). The problem appears to only exist when I send from my desktop, not … (read more)

A few days ago emails with attachments (pdf, jpeg), and of various sizes, stopped sending (timed out). The problem appears to only exist when I send from my desktop, not using webmail. All had been working fine prior to a few days ago. Emails without attachments send fine. Incoming emails (with and without attachments are also fine). I have had several discussions with my internet service provider who claim there is no issue at their end. I have checked my account/server settings in Thunderbird and all seems correct there. I'm using the POP mail server, if that is relevant. Any thoughts or suggestions welcome. Not being able to send emails with attachments if a major impediment.

Asked by grantdixon 1 month ago

Last reply by grantdixon 1 month ago

Facebook Messenger Video Call Crash.

Whenever I try to Start or Open Camera for Video Call Firefox stops working. I don't if its because when i start a call a new Window pop ups. The Call in not dropping it… (read more)

Whenever I try to Start or Open Camera for Video Call Firefox stops working. I don't if its because when i start a call a new Window pop ups. The Call in not dropping its just that It is not showing the video. So If Audio call only then its ok but when I start Video Call it crashes.

What I did to try yo fix: Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile.

Lastly I Fresh Install my Windows OS. Then these again. Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile. Installed Developer Firefox Still not working

Discord Video Call Working Edge Video Call Working I haven't tried the Messenger APP

System Windows 10.

Asked by frichieny 1 month ago

Last reply by frichieny 1 month ago

Problem downloading anything in Firefox (Linux Mint 21 - System Package/Flatpak)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a seriou… (read more)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a serious problem of not being able to download any type of file (MP4, PDF, .JSON, ISO, etc.). I've already used the troubleshooting mode and I've also restarted my laptop, but it didn't help. I've also gone to the advanced settings (see 'about:config > browser.download') and reset/deleted the data for each command but the problem still persists.

What happens is the following: I click to download the file in question, however, nothing happens other than the page loading that commonly occurs when downloading something. Still, the file does not appear in the downloads tab and there is not even the option to choose where to save the file (e.g. Downloads folder, Documents folder). The download simply appears to have failed.

Exactly, it 'appears', because today I discovered that all my downloads were being directed without my permission/action to the 'downloads' folder (And that's not where I want them to go). The problem would be smaller if only this happened, as I would then just get the files downloaded there and then change to the desired folder, thus trying to move forward despite the problem. But the downloaded files themselves are not operational, they have the icon when a file is still downloading, in addition to not having a name, everything being just a cluster of codes.

In the end, there are files, large and small, that have no use and that I don't even have control over where to direct them. Which is still a huge problem because I still technically can't download anything from the browser. Please, I really need your help on how to resolve this problem.

Note: Also, when I close and open the browser, the first download I try appears in the downloads tab, but it fails instantly and cannot be resumed, making it an eternal failure.

Asked by Tragoudo 4 months ago

Last reply by jonzn4SUSE 4 months ago

connect to site

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site. We can’t connect to the server at cciawards.za.. If you ente… (read more)

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by iwor112 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

Missing Local Folders

Hi. A few weeks ago I had a Thunderbird-is-already-running type message, and couldn't launch Thunderbird. I consulted these forums, and (as suggested) deleted the parentl… (read more)

Hi. A few weeks ago I had a Thunderbird-is-already-running type message, and couldn't launch Thunderbird. I consulted these forums, and (as suggested) deleted the parentlock file. That got me into Thunderbird, but all Local Folders were missing from my Local Folders list.

I consulted these forums, and (as suggested) deleted .msf files from the Local Folders folder (with Thunderbird closed). I restarted. These files did not regenerated, and the Local Folders are still inaccessible.

I can use the Thunderbird client to search for messages in the Local Folders. I can see these messages, but they cannot be opened.

Each individual Local Folder file seems to be there in the Local Folders folder. I appear to have only one profile.

I would really appreciate your help in reinstating the "missing" Local Folders, which contain (guess what) important e-mails. I've no technical expertise (any longer), so would need really clear instructions to follow.

Big thanks.

Asked by TheAndersons 2 years ago

Last reply by TheAndersons 1 year ago

  • Solved
  • Archived

Email will not load to Thunderbird gives error every time

I can not get thunderbird to bring over email for 6 days now I get the following error everytime. (Sending of password for user .........................@verizon.net did … (read more)

I can not get thunderbird to bring over email for 6 days now I get the following error everytime. (Sending of password for user .........................@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.) I have tried creating a new password on the server account and restarting thunderbird with the new password . Did not help. Any Suggestions?

Asked by PastorRichTHOCC 2 years ago

Answered by sfhowes 2 years ago

  • Archived

Thunderbird inbox scrolling speed is too fast (91.2.1)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it to… (read more)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it too fast to control. If this is an intentional change, can it be toggled off?

Asked by s.i.m.emg 2 years ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Page not loading for 10-20 seconds, then it does after refresh

Ever since installing firefox on a new pc, I've had the problem where I would click a link or enter a url, and sometimes (not always, about 20% of the time), the page wil… (read more)

Ever since installing firefox on a new pc, I've had the problem where I would click a link or enter a url, and sometimes (not always, about 20% of the time), the page will not load (there is a loading symbol but no page shows up), then it stops loading after about 10-20 seconds and there is no page (when I enter a url from a new tab, there is just a blank tab, when I click a link on a webpage, I just remain on the webpage), but when I re-enter the url or re-click the link, it does work. So happens for all links of the website I'm trying to visit.

To summarize: I click a link, and sometimes it loads for 10-20s and then just stops, and when I click again, it works.

Any help is appreciated!

Asked by niekrochip 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Image file included in signature appears as blank box

I am trying to insert an image file into a signature but it appears as a blank box in messages. I've looked at a number of responses to people with similar problems, and… (read more)

I am trying to insert an image file into a signature but it appears as a blank box in messages.

I've looked at a number of responses to people with similar problems, and I've tried the File > New Message route but no luck.

The image file is stored locally, I have tried writing the signature text as HTML and inserting the code, and have also created an HTML file and tried that way. When that file opens in a browser, the graphic appears perfectly.

Asked by Botanicalbry 2 years ago

Answered by david 2 years ago

  • Archived

Thunderbird is already running

This problem has been raised many times. For each of them, the thread has been archived. I have a solution which I haven't seen described (none of the ones I have seen wo… (read more)

This problem has been raised many times. For each of them, the thread has been archived. I have a solution which I haven't seen described (none of the ones I have seen works for me): 1. Create a new profile according to the instruction under Starting the Profile Manager here: https://support.mozilla.org/en-US/kb/using-multiple-profiles. 2. Go to C:\Users\<username>\AppData\Roaming\Thunderbird\Profiles\ and locate the folder which contains the folders ImapMail and Mail. If there are more than one, select the one with the latest dates for those folders. 3. Copy ImapMail, Mail and all the single files in that same folder to the folder with new profile you just created. Start Thunderbird in the usual manner. It will identify the necessary settings automatically.

Also I think you should have managed to get rid of this rerererecurring problem by now.

Asked by mats.linder 2 years ago

Last reply by mats.linder 1 year ago

  • Solved
  • Archived

Thunderbird 91.7.0 makes all smtp settings the same

Version 91.7.0 only allows me to send mail from one e-mail address, as all the smtp settings are now the same. Previously, each address could have different settings, whi… (read more)

Version 91.7.0 only allows me to send mail from one e-mail address, as all the smtp settings are now the same. Previously, each address could have different settings, which my e-mail provider requires.

Asked by order6661 2 years ago

Answered by sfhowes 2 years ago