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Importing Logins/Passwords

I have a Linux system with Firefox 83.0 installed. I also have a CSV file of logins from an earlier Firefox. How can I import or use this CSV file to move over my login… (read more)

I have a Linux system with Firefox 83.0 installed. I also have a CSV file of logins from an earlier Firefox. How can I import or use this CSV file to move over my logins/passwords. I wish not to use Sync because it is someone else's machine. Robert

Asked by robweir 2 years ago

Answered by TyDraniu 2 years ago

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Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (read more)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Asked by pedro.santos.valim 2 years ago

Answered by pedro.santos.valim 2 years ago

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Can't seem to recover my session

Hi, I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't lo… (read more)

Hi,

I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't load’ (questions/1254740), to no avail.

Finally, this time I remembered not to close Firefox when I saw my tabs where suddenly missing. I’ve never seen the ‘Restore the previous session’ on the Firefox menu, and neither did I this time. Without closing the browser, I did a backup of the ‘sessionstore-backups’ folder. It contains:

‘previous.jsonlz4’, from 22/11/2020 17:42 ‘recovery.baklz4’, from 22/11/2020 18:57 ‘recovery.jsonlz4’ from 22/11/2020 18:58 ‘upgrade.jsonlz4-20201027185343’ from 31/10/2020 13:42 ‘upgrade.jsonlz4-20201108180448’ from 10/11/2020 15:05 ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34

The one I need is ‘previous.jsonlz4’, since by 18:57 I’ve already lost my tabs. From the update backups I think I could also use the one from 22/11. In any case, I don’t understand what I am doing wrong so as to recover the ‘previous.jsonlz4’. This is what I’ve tried from different threads on my profile folder:

The ‘-backup’ and ‘OLD’ changes belong to different attempts

- Rename (on ‘sessionstore-backups’ folder) ‘recovery.jsonlz4’ and ‘recovery.baklz4’ to ‘recovery-backup.jsonlz4’ and ‘recovery-backup.baklz4’, and also tried with ‘recoveryOLD.jsonlz4’ and ‘recoveryOLD.baklz4’ - Rename ‘sessionstore-backups’ folder to ‘sessionstore-backupsOLD’ - Rename (on the main profile folder) ‘sessionstore.jsonlz4’ file to‘sessionstore-backup.jsonlz4’, and also tried with ‘sessionstoreOLD.jsonlz4’ - Copy/paste the ‘previous.jsonlz4’ file into the main profile folder. - Rename ‘previous.jsonlz4’ to ‘sessionstore.jsonlz4’

Nothing has worked. Once followed the steps, Firefox keeps opening my startup page. Note that it does not restore my previous session (that is, some tabs regarding this same subject), but my startup page, which means my attempts are having some effect, although not the desired one. I do have the ‘Restore previous session’ checkmarked in ‘Setting/General/Startup.

I also tried to replace ‘recovery.baklz4’ (on ‘sessionstore-backups’ folder) with ‘previous.jsonlz4’, from 22/11/2020 17:42, hoping to be prompted with the ‘Well, this is embarrassing’ + ’Restore’ window. I had no success.

I’ve been trying to recover my tabs for hour by now and don’t find what I am doing wrong. Why does Firefox refuse to load my ‘previous.jsonlz4’ file? Am I missing something? Maybe ‘previous.jsonlz4’ is corrupted or something? Should I try to use the ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34 file? (Although I would lose some information)

Some people talk about a ‘History > Restore Previous Session’. I cannot find anything similar.

Thank you very much

Asked by delfion.815 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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pulseaudio high CPU with no audio playing

Hey there, I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla? Steps to reproduce: --- Open … (read more)

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

  1. Open Firefox
  2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
  3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

  • pulseaudio process should only be spawned when actually playing a media that requires audio
  • pulseaudio should not be the #1 CPU consuming process
  • pulseaudio process should at the very least not massively use CPU when no sound is playing

Asked by yarma22 2 years ago

Answered by jonzn4SUSE 2 years ago

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SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 2 years ago

Answered by philipp 2 years ago

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Weird Scrolling with version 83

Good Morning Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had opene… (read more)

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

Asked by Wolfy 2 years ago

Answered by jumpnjil 1 year ago

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Block video popups

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the v… (read more)

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the video. Apparently the popup blocker doesn't consider this to be a popup. Is there any way to kill this annoying behavior?

Asked by DaveStJohn 2 years ago

Answered by pojoho7699 2 years ago

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There is no ad-blocker. But Firefox says there is.

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we we… (read more)

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

Asked by Shhhh...... 2 years ago

Answered by pojoho7699 2 years ago

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Get rid of "This Time Search With.

I hate the "This time, search with" in the URL bar. When I want to search, I use the Search bar for that. I don't need extra icons that I'm not going to use taking up s… (read more)

I hate the "This time, search with" in the URL bar. When I want to search, I use the Search bar for that. I don't need extra icons that I'm not going to use taking up space in the URL bar. I've seen it suggested that they can be removed in the Search options page. But when I've tried that, it also removes them from the Search bar.

Here's what I want: for the URL bar to only have space for a URL, no "This time, search with" nonsense, but the Search bar left completely intact, with all the search engines I use.

Asked by r.thomas.wright 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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It became so UNBEARABLE that I sadly MUST stop using Firefox; AND RIGHT NOW!

Hello As others have said recently, Firefox has become unusually greedy in RAM! I love Firefox and it's been my favorite browser for years and years. But there it becam… (read more)

Hello As others have said recently, Firefox has become unusually greedy in RAM!

I love Firefox and it's been my favorite browser for years and years. But there it became unmanageable for me!

I'm absolutely not going to spend money to add more RAM to my PC tower, which is only three years old, and otherwise performs perfectly well for my use with all my other apps. There is 8 GB of RAM in my PC, a fast model of RAM, very fast, and expensive. You have to stop, guys, and face the truth! There is a real problem and there is no point in denying it, and saying that it takes more than 8 GB on a PC at the end of 2020.

The CONCRETE result is that we are all going to change the browser we use, it's super sad, and it is happening NOW. I don't want to change, but I have no choice. It's kind of heartbreaking for me, believe me.

Asked by Pascal in France 2 years ago

Answered by NoahSUMO 2 years ago

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Issues with youtube

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am consta… (read more)

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Asked by Chris 2 years ago

Answered by AlkindiX 2 years ago

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Firefox seems to block some HTTPS sites in "HTTPS-Only" mode

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continu… (read more)

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continue to the HTTP site," the site URL is HTTPS, and the grey lock in the URL bar is in the fully secure position. Please let me know what this means, or whether this is a bug to be worked out. Thanks in advance.

Asked by DrBB01 2 years ago

Answered by cor-el 2 years ago

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Loging into American Express Account

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my Us… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

Logging into my AMEX account on Edge and Chrome, works fine.

Suggestions?

Asked by rcferris1 2 years ago

Answered by FredMcD 2 years ago

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Deleted auto-fill entry still auto-fills in address bar (v83.0)

I'll occasionally run into Firefox auto-filling another website address I don't want, but I just figured out that it's Shift+Delete and not Delete to remove an auto-fill … (read more)

I'll occasionally run into Firefox auto-filling another website address I don't want, but I just figured out that it's Shift+Delete and not Delete to remove an auto-fill entry (a rather asinine change, I thought). Unfortunately, clearing out the unwanted address did not work and the address still auto-fills in the U.R.L. bar (see picture).

If deleting auto-fill entries doesn't actually work, what will?

I've always been curious about this, as well, but how does Firefox determine what address auto-fills if I type in a couple of letters? Does it keep a running tally of how many times I've searched for/visited a particular site and use that data? This would be useful to know for the future.

Asked by haltrman93 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Error Trying to Reach Informational Website (PHP version not supported)

Hi. I am trying to reach a site that I have in the past found a good reference site (if you like reptiles), Ian's Vivarium. I am in up-to-date Firefox for Win10, I have… (read more)

Hi. I am trying to reach a site that I have in the past found a good reference site (if you like reptiles), Ian's Vivarium. I am in up-to-date Firefox for Win10, I have refreshed Firefox to no effect. Error message on the website is: "You are running an unsupported PHP version. Please upgrade to PHP 7.1.3 or higher before trying to install or update to phpBB 3.3" at the top of a wholly blank page.

I get the same error when attempting Chrome and Edge (which crawled back onto my PC uninvited)... maybe a website issue?

Help?

While not totally computer illiterate, I'm pretty close....

Thanks in advance?

Asked by ryoverde 2 years ago

Answered by FredMcD 2 years ago

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Email links opening new browser session

Recently when clicking on a link in an email, a new Firefox browser opens rather than the clicked website being added to the already open browser. How do I set email lin… (read more)

Recently when clicking on a link in an email, a new Firefox browser opens rather than the clicked website being added to the already open browser. How do I set email links to be added to the already open browser as has been the case for a long time? Thank you

Asked by pa1 2 years ago

Answered by cor-el 2 years ago

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Bookmark toolbar arrow is gone/bookmark toolbar seems truncated

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like … (read more)

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like 7/8 of the toolbar is filled).

I didn't change any settings or installed any add-ons that could have to do with this. It just disappeared one day, I didn't even notice it at first.

What I tried:

  • I launched Firefox in safe mode, didn't fix it
  • I removed my userChrome.css file, didn't fix it
  • when I cut the bookmarks and paste them into the toolbar, the arrow shows, but when I relaunch the browser it is gone again

See photo for what it looks like (ignore the anonymous favicons, I changed them temporarily with userChrome to preserve privacy, but without userChrome the issue still stands).

Anyone has an idea what happened and how to fix this? Thanks.

Asked by huang_zhi34 2 years ago

Answered by huang_zhi34 1 year ago