All Products Support Forum

Hi!

For a few weeks now I've had the problem that my Mozilla Firefox browser keeps crashing or hanging (the image goes black, needs to be updated or then crashes completely). This happens regardless of the website you open (e.g. google maps, mymaps, canva, instagram, google sheets, google drive, amazon, etc.).

Here are some of today's about:crashes IDs: bp-eee64bce-504e-4b09-bd26-d74a40240303 bp-aebd34b7-cdc1-49bd-9090-ca6b00240303 bp-b0970e4e-7f08-4672-9a4d-ca16f0240303 bp-14ded6d2-b81a-4d76-b79a-26b000240303 bp-d751619a-ce2f-4ffa-817d-0557c0240303 bp-27d145c4-4ef7-481d-9ffa-12e570240303

I already checked my RAM with memtest86. There were no errors. My tribers are updatet and I use Avast Antivirus & Cleanup Premium.

Do you have any idea, why this happens?

Kind regars, Minnie

In about:config I set browser.urlbar.clickSelectsAll to true and browser.urlbar.doubleClickSelectsAll to true

Now, single clicks in the address bar select the entire URL except when the address bar contains an address provided by New Tab Override. Does anyone have a fix for this issue?

Thanks.

I recently noticed a number of places on websites where a cursor would appear in a place where no keyboard input is accepted. I've narrowed it down to this:

Define a div like this: <div tabIndex="1"></div>

Style it like so: div {

 width: 200px;
 height: 100px;
 border: solid 2px red;

} div:focus {

 background-color: lightblue;

}

Click inside the div. It turns blue to show it has focus, but it also shows a cursor at the top-left.

This does not seem to happen when you use <div tabIndex="1" /> and it also doesn't happen in other browsers.

In firefox 1230 I can't see which tab is active because it has been improved. is that such a great idea -I know it makes us fiddle around for longer and if that is the intention then no one will want to change it except me.

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Hi,

I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947) under spain link, i think, and the solution said to write "TabsToolbar-customization-target { visibility: collapse !important; }" somewhere. Where do I go to write that?

I tried the console by pressing f12, but that doesn't seem like that's it. In that article it also mentions to go to about:config and change the status of "browser.tabs.drawInTitlebar" to false, or delete it, but didn't work either.

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue?

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks for email address, then doesn't provide password screen option, takes forever to send email, and then sometimes repeats itself. Tabs crash and clicks fail to work randomly. Out of desperation I reset my Firefox password and that seemed to help temporarily, but not enough. So what's happened and how to fix??? Thanks.

When using private browsing window, bookmarks toolbar keeps disappearing every time I open a new tab or anything else. My setting for show bookmarks is "always show" and it works normally in a regular window. It also used to work normally in private browsing until a few days ago. Clicking "show bookmarks toolbar" works until I open any of the bookmarks, then the toolbar disappears again. How do I make the toolbar permanently visible in a private browsing window?

Hello,

I install language pack from https://addons.mozilla.org/en-US/firefox/language-tools/ https://addons.mozilla.org/en-US/firefox/addon/russian-ru-language-pack/

But there is still no sub-menu item in the menu

Hi, I just downloaded a Firefox browser, but on the left of bookmarks toolbar there is an "Import bookmarks" that I can't get rid of. I've seen a couple other things that say it's like removing a bookmark, but that doesn't work for me. I've looked and can't find how to remove it. Any suggestions are appreciated!

Ross

I use a privoxy hosted on my home server to route Firefox traffic through a VPN. It usually works fine, but I am trying to set a few services to bypass the proxy using the "No proxy for" box in the Firefox connection settings - specifically streaming sites like netflix, hulu, and plex. Despite putting these domains in the "no proxy for" box, the proxy still seems to be applied - ie. Netflix fails to stream as it would if I were connecting through the VPN.

To test, I also tried adding "whatismyipaddress.com" to the "no proxy for" box, and this did successfully bypass the vpn (showing my real IP), so it is working to some degree. I can also confirm that that site shows my vpn IP when it is not on the whitelist.

I assume that these streaming services are connecting to a different domain when streaming video, which is not on the whitelist to bypass the proxy because I have not added them. Does anyone know if this is the case, and if so, how I could fix the issue?

Thanks.