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Continuous 'Mozilla Crash Reports' from Firefox

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 i… (read more)

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

Asked by Grizz952 3 months ago

Answered by Grizz952 3 months ago

  • Solved

"Manage bookmarks" always opens at "other bookmarks" (which is empty).

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I al… (read more)

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian

Asked by IanStar 2 months ago

Answered by IanStar 2 months ago

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Youtube black screen

I am having issues playing videos that use mp4a codec, codecs that use opus work fine Issue: Videos play audio but its just a black screen showing Thank you. … (read more)

I am having issues playing videos that use mp4a codec, codecs that use opus work fine

Issue: Videos play audio but its just a black screen showing

Thank you.

Asked by jiten87 3 months ago

Answered by zeroknight 3 months ago

  • Solved

My amazon search is defaulted to amazon.nl

My default search engine for amazon is set to amazon.nl and I can't figure out how to change it. I'm located in the US. As you can see by the attached image, it is not am… (read more)

My default search engine for amazon is set to amazon.nl and I can't figure out how to change it. I'm located in the US. As you can see by the attached image, it is not amazon.com

Appreciate any assistance I can get on this.

Asked by MKBandit 4 months ago

Answered by cor-el 4 months ago

  • Solved

Pocket tags disappeared

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don'… (read more)

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Asked by Kostja2 3 months ago

Answered by Kiki 3 months ago

  • Solved

Profile Root Directory does not exist

In the about:profiles page I can see that the Root Directory for my current profile is: /home/username/.mozilla/firefox/no9r1iq5.default-release-1681391696978 When I clic… (read more)

In the about:profiles page I can see that the Root Directory for my current profile is: /home/username/.mozilla/firefox/no9r1iq5.default-release-1681391696978 When I click the Open Directory button it does nothing. When I manually navigate to /home/username/.mozilla/firefox I can see that there is no folder there called no9r1iq5.default-release-1681391696978

The Local Directory is show as: /home/username/.var/app/org.mozilla.firefox/cache/mozilla/firefox/no9r1iq5.default-release-1681391696978 This exits and opens with the Open Directory button.

If I search for no9r1iq5.default-release-1681391696978 in the file manager, I see that there are two folders with this name, on at the Local Directory path shown above and the other at: /home/username/.var/app/org.mozilla.firefox/.mozilla/firefox My assumption is that this is actually the Local Folder (it contains files with today's date)

My question is, why does about:profiles show the wrong path for the Local Directory or why is the actual Local Directory in the wrong place (it appears that the path shown in about:profiles is the normal default location)?

I tried creating a new profile and it was created in exactly the same way: the Local directory path is: /home/username/.var/app/org.mozilla.firefox/.mozilla/firefox but about:profiles says it is: /home/username/.mozilla/firefox

I would rather have my profile in the normal default location but I want to ensure that I don't leave pointers to the wrong location that could cause problems.

I am running Firefox 121.0 (64-bit) from flathub on Debian GNU/Linux 12 (bookworm).

Any help appreciated.

Asked by Chris 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Missing Pinned and Opened Tabs

Hi, least night I was using Firefox and all was fine. I closed it as usual. This morning all of my tabs were gone! I still have my bookmarks but the tabs are gone. Is the… (read more)

Hi, least night I was using Firefox and all was fine. I closed it as usual. This morning all of my tabs were gone! I still have my bookmarks but the tabs are gone. Is there any way to get them back? I can only assume that this is from the recent update?

Thanks, Steve

Asked by skhilled 4 months ago

Answered by cor-el 4 months ago

  • Solved

Lost the sound on FF after updating to 121.0

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0) I updated FF build from 120.0.1 to 121.0, then sound disappeared from all w… (read more)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

Asked by H 4 months ago

Answered by H 4 months ago

  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

PROBLEM!

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data i… (read more)

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data is NOT!!! no synchronization, no loading of passwords, addresses, extensions!!!

Asked by w-money 3 months ago

Answered by w-money 3 months ago

  • Solved

Comcast email

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message: Firefox prevented this page f… (read more)

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message:

Firefox prevented this page from automatically redirecting to another page.

Followed by a link that says" Allow"

How can I correct this without having to "allow" each time?

thank you.

Doug

Asked by Douglas Konen 3 months ago

Answered by zeroknight 3 months ago

  • Solved

AddBlockers Stopping Site Views

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protect… (read more)

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

Asked by Rick 3 months ago

Answered by Rick 3 months ago

  • Solved

Norad Santa Tracker doesn't display properly in Firefox.

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertic… (read more)

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertically toward the left side of the page. It appears to be defaulting to a mobile browser view. The only extension I have installed is uBlock Origin, and I turned it off for the NORAD Santa website, and the display issue persists.

Opening the site under Safari shows the Santa tracker taking up the entire browser window as it should do.

I'm currently on Mac OS Sonoma using the latest version of Firefox 121.0

Asked by wb8979 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Tabs from last session do not reopen on PC

I've looked at various suggestions to fix the above-reference problem and have checked that "open previous tabs and windows" is checked and that "clear history when Firef… (read more)

I've looked at various suggestions to fix the above-reference problem and have checked that "open previous tabs and windows" is checked and that "clear history when Firefox closes" is *not* checked. But nothing is working. This started happening only a week or so ago.

Thank you for ideas.

Asked by marksa21 3 months ago

Answered by CraigS26 3 months ago

  • Solved

Access Denied You Don't Have Permission to Access *** on This Server

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Saf… (read more)

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Safari, Microsoft Edge, or the on phone app just fine. I did not have this issue last week. To date I have tried: 1. Clearing cookies and cache 2. Forgetting the website 3. Turning off all addons/plugins 4. Changing theme 5. Uninstalling and reinstalling FireFox 6. Refreshing FireFox 7. Turning off fingerprinting 8. I do not use a VPN 9. Tried using incognito mode 10. Tried using safe mode

Please help. This is so frustrating. It is not on the bank's end as others can sign into their account just fine from Mozilla Firefox. It is not a computer issue, because I cannot sign in on either my laptop or my computer. I do have my browsers synced across machines, but I have tried logging out and signing in again to no avail.

Asked by JLM 4 months ago

Answered by zeroknight 4 months ago

  • Solved

suppress Firefox Messages

HI, I use Firefox for Kiosk system... what is not usable for this application is Firefox sending popups to remind the user of ie. "do not forget to save your data" or sim… (read more)

HI, I use Firefox for Kiosk system... what is not usable for this application is Firefox sending popups to remind the user of ie. "do not forget to save your data" or similar... this breaks the kiosk system and needs Admin intervention... I love FF, but how can I suppress these support popups in this environment?

Thx Dan

Asked by Dan70 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Is there a way I can use my Mouse for 'Manage Extension Shortcuts' instead of using my Keyboard?

Within the Add-on Manager by clicking Manage Extension Shortcuts - you can make shortcuts for add-ons to perform specific functions via the buttons on your keyboard, but … (read more)

Within the Add-on Manager by clicking Manage Extension Shortcuts - you can make shortcuts for add-ons to perform specific functions via the buttons on your keyboard, but I want to actually be able to use the buttons on my actual mouse rather than the keyboard.

Does anybody know if this is possible? Currently when I try to use my mouse to input a 'shortcut' in the 'Type a shortcut' box nothing works.

Are there any about:config settings or add-ons that can enable me to use my Mouse to make shortcuts for my add-ons?

Asked by TheThingKing 4 months ago

Answered by TheThingKing 3 months ago