All Products Support Forum

Hi--

I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1.

In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus.

With Sonoma, fn-F12 causes the bottom part of Firefox's frontmost window to become a web developer tool, same as ⌥⌘I, instead.

Can I get my Dictionary and Thesaurus back?

--Gil

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run firefox and are sync'd with the same configuration and extensions. I already tried the troubleshoot mode and also checked the firewall. Is there anything else I can try to fix this?

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a file called upgrade.jsonlz4 from November, maybe that could be used to restore tabs somehow?

I think it has to do with cookies, but I can't figure out what to fix. I have my tracking privacy set to strict. Twitch has permission to use my cookies and site data (Settings -> Privacy and Security -> Cookies and Site Data -> Manage Exceptions). All of the other websites that I have granted that permission to have no problem remembering my device, but Twitch does. I looked at this post already and my account was already set to these settings. How do I make Twitch remember by device? It's annoying to have to go to my email and use a one-time passcode every time I log in.

I found how to backup and transfer my normal bookmarks, however I really need to backup and transfer my bookmark toolbar, specifically on the Mac version. I can only find the PC version instructions and they don't seem to translate between OS's.

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of restoring them. I see no way to contact mozilla directly about this either.

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

After running Import and Backup and selecting the date I want, the left column in the Library shows History, Downloads, Tags, and All Bookmarks. Under All Bookmarks, those folders have all the stuff I want in my Firefox browser. Currently my browser shows the folder names, but the folders are empty. How do I get the left column into my browser?

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a red circle)

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this started happening with almost every site that was using system fonts.

learning windows 10 - closed a window retrieved from the taskbar - can i get it back with its 49 tabs? i can get an active window showing the recent files i was working with, and i can open ONE of the tabs ("one document") - went too fast i guess. thanks for any response. hope i did the "share data" for you properly.

Firefox on my mac has recently started displaying strange text in any windows where the browser itself chooses the font. I verified that the font settings are default, and the issue persists. Screenshots attached, any ideas?

Only my mac has this issue, my iPhone, as well as two Windows PCs all on the same account do not present with this.

Hello,

we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall.

Due to performance issues we wanted to try and let the clients connect directly to the udp ports 16000 - 32000

In Chrome this works as expected.

In Firefox however when we set "media.peerconnection.turn.disable" to "true" FF does not find any WebRTC candidates. We checked the logs and it says there:

"relay only option is set without any TURN server configured" "relay/proxy only option results in ICE TCP being disabled"

But thats NOT true! The option "media.peerconnection.ice.relay_only" is definetly set to "false"

Tested on FF 115.5.0 ESR and 120.0.1

Does anyone have an idea whats happening here? Why doesnt FF even try to make a direct connection?

UPDATE: I just ran a test on our dev system. If we configure BBB so that it does not offer any TURN-servers, FF uses a direct connection. Sadly that is not possible, since we need the TURN server for external connections. When there are TURN-Candidates but TURN is disabled via FF config no connection is established at all. This definetly semms like a bug in FF, since the browser should still be able to simply try and connect directly.

Thank you for you support

Hello, I've got two profiles, 'Home' and 'Work'. I run two Firefox windows with these profiles. Now, I want to open a link from another application, like Slack or terminal, and want it to be opened in some predictable Firefox window. Now it depends, probably, on which Firefox window I opened last. So I want to be able to select in which window the links should be opened: I see it as marking a window as the default one. Note, that I don't want to set a default account, as there's no default account for me, I always choose which account to use when opening Firefox.

Thanks.