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Cannot click okay on the download dialogue

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter… (read more)

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter what I press or how long I wait the ok button remains greyed out and unselectable. This means I can't download anything in Firefox which is very frustrating. Downloading works fine in other browsers.

So far I have run the refresh thing on Firefox which hasn't helped. I do not have any Parental Controls on as far as I know, this is a brand new computer, no children use any computers in this house and I have never activated anything like that. I have also cleared the downloads folder which had no affect either.

I just can't work out why it isn't working.

Asked by katherine.f 7 hours ago

Last reply by ManuFX 7 hours ago

Firefox does not recognize microphone on onedrive.live.com

I am trying to use the dictation feature on word (onedrive.live.com document). Firefox does not list the microphone, the webpage says I need to click on the locked icon (… (read more)

I am trying to use the dictation feature on word (onedrive.live.com document). Firefox does not list the microphone, the webpage says I need to click on the locked icon (next to the URL). The microphone is not listed, in addition there is not a way to whitelist sites in the privacy settings.

There is no way to get the microphone working for the dictation feature in word on microsoft office online.

Asked by touchstone11 12 hours ago

Last reply by jonzn4SUSE 8 hours ago

Firefox 'take a screenshot' tool is missing

The very helpful scissors tool has gone from the three-dot menu and I can't find it anywhere. Is it a bug or has this feature been removed? This is what I see now in the … (read more)

The very helpful scissors tool has gone from the three-dot menu and I can't find it anywhere. Is it a bug or has this feature been removed?

This is what I see now in the menu.

Asked by fdarcy 11 hours ago

Last reply by jonzn4SUSE 9 hours ago

How to get rid of extension text in toolbar.

To explain visually, this is what I want removed: [img]https://i.vgy.me/mG32hM.png/img I found another thread on that with a solution: https://support.mozilla.org/en-US/q… (read more)

To explain visually, this is what I want removed:

[img]https://i.vgy.me/mG32hM.png/img

I found another thread on that with a solution:

https://support.mozilla.org/en-US/questions/1280633

However that solution doesn't work for me. Did something change?

I would ask in that thread but it's closed (pretty ridiculous) so here's a new thread to add to the clutter.

I have a portable installation of Firefox. Might that be the problem?

Asked by iluvatar1979 19 hours ago

Last reply by jscher2000 11 hours ago

PDF viewer in tab

When I go to a web page which is a PDF, the web page used to load as a PDF. Now there are 2 tabs, one is blank and has an address which refers to the PDF location, and th… (read more)

When I go to a web page which is a PDF, the web page used to load as a PDF. Now there are 2 tabs, one is blank and has an address which refers to the PDF location, and the other is a PDF saved to the Temp folder (eg. file:///C:/Users/USER/AppData/Local/Temp/some_PDF.pdf)

My preference is: www.some_website/some_PDF.pdf

This is because I save the tabs, and the next time I use Firefox, the temporary PDF is not loaded anymore. As well, I prefer 1 tab instead of 2.

Where is the setting to adjust?

Asked by moz_spt 14 hours ago

Last reply by jscher2000 11 hours ago

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (read more)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 5 days ago

Last reply by jonzn4SUSE 14 hours ago

pop-up alert warns of tabs closure

When more than one tab is open, to close ALL tabs by clicking the "X" in the far upper right, a pop-up alert warns and asks if the closure is intentional. A constant an… (read more)

When more than one tab is open, to close ALL tabs by clicking the "X" in the far upper right, a pop-up alert warns and asks if the closure is intentional. A constant annoyance is when I mistakenly close the WRONG tab when multiple tabs are open. Why is there no similar alert to confirm my choice to close a single tab? It would save me time and frustration.

Asked by MJThompson 15 hours ago

Last reply by cor-el 15 hours ago

Customizing headers and footers for printing.

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this.… (read more)

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Asked by themills98 1 month ago

Last reply by gensym 15 hours ago

bookmarks, passwords, and add-ons gone

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it … (read more)

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it through the "reset your password" email firefox sent me. After logging in , there is no history of bookmarks, passwords, or add-ons with my account. Does anyone know how i can recover this data?

Asked by Iket1 16 hours ago

Last reply by jscher2000 15 hours ago

Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 1 week ago

Last reply by cor-el 16 hours ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

My Firefox will not open no matter what I try because it continuously tells me, "Your Firefox profile cannot be loaded. It may be missing or inaccessible." This error sta… (read more)

My Firefox will not open no matter what I try because it continuously tells me, "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

This error started happening because my Firefox originally wasn't saving the add-ons that I was trying to add. If I closed my browser and opened another one it would be gone. I tried refreshing the browser but that didn't help. I eventually tried reinstalling to see if that would fix the issue and then this error popped up and now I cannot stop it.

I tried reinstalling. I tried deleting the profile out of appdata, etc in hopes it would make a fresh one. I tried making a new profile by running it without opening the browser only to be given an error that doesn't save it. I'm at a loss on how to get my Firefox working again. It is my favorite browser and this is the first time I've ever really had a severe problem with it. Help!

Asked by appletree278 20 hours ago

Last reply by jscher2000 17 hours ago

Firefox logs out of accounts, no fix found

Firefox will not stay logged in to some accounts online such as youtube where I will have to hit "log in" repeatedly and each time it opens the next page it's a crapshoot… (read more)

Firefox will not stay logged in to some accounts online such as youtube where I will have to hit "log in" repeatedly and each time it opens the next page it's a crapshoot if it will show up as if I was logged in or not and if I click to something else it will log me out again. even when it shows a username like it's logged in, the customizable tool bars will be seen as if I'm not. This goes beyond youtube as even in areas where I'm trying to log in for business it does the same thing to the point it is impossible to use.

This started a while back but and I've just dealt with the problem because I couldn't find a fix. I've tried clearing the history/cookies/caches, nothing changed. I uninstalled and reinstalled firefox but it persists. No changes I've made with the settings has done anything.

Asked by jtgaston33 23 hours ago

Last reply by FredMcD 18 hours ago

"Manage Exceptions" re: "Delete cookies and site data when Firefox is closed"

In about:preferences#privacy, I've checked "Delete cookies and site data when Firefox is closed". I would like to "Manage Exceptions" but what I set there does not pers… (read more)

In about:preferences#privacy, I've checked "Delete cookies and site data when Firefox is closed". I would like to "Manage Exceptions" but what I set there does not persist when Firefox is re-launched. What am I doing wrong ?

Asked by eric.viala 1 day ago

Last reply by cor-el 19 hours ago

Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 1 week ago

Last reply by jscher2000 19 hours ago

Firefox 86 Crash On Startup

I'm currently running Ubuntu 20.04 although this problem began yesterday while I used Ubuntu 18.04. Simply put, I went to sleep on February 26 and on February 27 when I t… (read more)

I'm currently running Ubuntu 20.04 although this problem began yesterday while I used Ubuntu 18.04. Simply put, I went to sleep on February 26 and on February 27 when I tried to start up firefox I only get the crash reporter. I am able to run 78.8.0esr thankfully, however I would greatly prefer to use the latest version of the browser. I can think of nothing I did between shutting down my browser on the 26 and waking up the next morning. Firefox will not start up in safe mode. I clean install from the snap store or ubuntu repositories has done nothing.

Below is my crash ID and i've attached all the details the crash reporter gives me.

Crash ID: bp-2e4e360d-605b-4fa6-9cdf-17eb90210227

Asked by jyevoli01 1 day ago

Last reply by cor-el 20 hours ago

deactivate Verification E-mail

Verification by email is a real pain in the ass if I wanted pain in the ass I was left with chorme or edge possible that you only have to copy the worst of the worst ... … (read more)

Verification by email is a real pain in the ass if I wanted pain in the ass I was left with chorme or edge possible that you only have to copy the worst of the worst ... at least give the option to disable this crap

Asked by nemo007dakkar 23 hours ago

Last reply by cor-el 21 hours ago