All Products Support Forum

Dear Firefox

I recently got a new Samsung galaxy S22 ultra and transferred everything from my old Samsung galaxy S10 5G. I'm now trying to restore all the bookmarks but I don't know how.

Please help. Thanks, in advance. My email is [email address].

Regards

Danny

I am leaving Android Firefox but before I go I want to safely transfer my Firefox Logins & Passwords to a different Browser. I have Google Drive (and the usual tools like Bluetooth). How would you recommend I do this? Thank you!

Android Firefox app can no longer sync. (A 10)

It suddenly logged me out, and I can log in, but I never get to set up the app, nor does it stay logged in. Deleting all app data an downloading a new copy has only made stuff worse. The log in photo of squiggly stamp no longer works either, I still have to do the annoying and slow, buggy 3 point log in, I log in, but I never get to sync. Is Firefox history too now, just like Thunderbird?

I've tried uninstalling Firefox on iOS and Firefox on Mac and reinstalling them in a different order. But regardless of what I do, the logins that are on my Mac do not sync to my phone. I have about 850 logins on my Mac, and even after I do a manual sync, it still says "No logins found" on my phone. Items like bookmarks and open tabs sync fine.

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix. I have a iPhone 12 Pro. iOS Version: 16.0.2

For the life of me I can't get my bookmarks in alphabetical order. I use my laptop FF to sync my phone but some bookmarks are still not in order. I try to sort them via FF on my laptop but it's not working correctly. IT IS SYNCING with my phone.

Hello all, Am I missing something? I've been using firefox for more than a decade on my smart phones, but I just switched to an iPhone and I can't seem to find a way to get my logins and passwords to autofill within the browser. am I stuck doing it manually or am I going to have to switch to safari? any help is appreciated!

I had many open cards and bookmarks in my Firefox for Android. But today I open Firefox and everything vanished. I haven't got Sync account so I can't synchronised old data. I find support only for Firefox for Windows problem and there is no solution for people which had problems in Android. I can't use about:profiles because it's not working in Firefox for Android. So is there any other options? I haven't removed or uninstall anything and didn't install any new version of Firefox so what could happend and how to fix it? Most important thing for me is to restore my open cards. I had more then 300 of them...

New iPhone 14 pro - Moved everything over from the old phone - Signed into Firefox and synced - All bookmarks are present - The option to use saved login information from FF is present - The websites where I have saved logins are all present and listed in the same order as my desktop (desktop version works fine btw)

The problem is that the usernames and passwords are not present for any of the websites. They are just blank when I try to use it directly from a login screen. (pic#1) I can select the website from the list and FF recognizes and recommends the correct website’s “info”, but when I tap it it just autofills blanks.

If I access passwords from the menu options while I am not trying to login to a specific website, I can see the same correct list of websites with saved info, but it says “no username” for all of them and the passwords are blank. (pic#2&3)

I am using a fire fox browser in my windows PC and i would like to have the same book mark tool bar displayed on my android fire fox app. in addition is there is any way to keep opened tabs sync always; meaning having the same mirror on both devices.

Hello there,

I have a problem with firefox sync. I moved to Firefox from Opera and moved the passwords to the account but it does not sync with Android. I do have lots of passwords saved to the account but firefox sync does not sync them on my device. I tried clearing cache, reinstalling, relogin, all 3 at once, even restarting the phone in between but still no password is synced.

Regards, Wojciech

I am using Firefox on an amazon fire HD 10 tablet. The When I try to sync, a new tab opens and the activity indicator spins but nothing ever syncs or logs in to my account. I checked and triple checked all the settings and everything is setup to allow syncing but it acts as though amazon is blocking it from logging in.

Is there anything I can do to fix this issue.

Hello! I've been using Firefox since forever but never thought about using the sync feature until now. On laptop, when I press "sync now", a little spinning wheel appears for some seconds, then disappears. I take this means it has synced. On my android phone (Android 10 - phone's a Xiaomi Mi A2 Lite), however, I seem to have encountered a bug. I connected the two devices together using the QR code and following the instructions, and in fact the phone appears in the connected devices on the laptop version of Firefox. However, when I open Firefox on Android and go to my Account Settings, under "Synchronise now" it says "Last synchronised: never", and tapping it prompts absolutely nothing. No animation, no popup, no phone lagging, no sign it has received any command. If I try going in the synced tabs section (near the private tabs one), there is a big Sync button on the bottom right - pressing it causes it to say "Synchronising..." for about 5 minutes or more, but once it's done, nothing happens, and it keeps saying last sync was never. If possible I'd like not to re-install the app as I have a lot of tabs that I don't want to currently lose.