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Updating app to 128.0 started new session, made old tabs inaccessible except through sync

I updated the app to version 128.0 through Mozilla's public CDN, and it prompted me to sign in again. When I did, I saw that all my open tabs were apparently gone. Howeve… (read more)

I updated the app to version 128.0 through Mozilla's public CDN, and it prompted me to sign in again. When I did, I saw that all my open tabs were apparently gone. However, I later found that, by checking cross-device sync, some of the tabs I had open were available to sync from the session I had open on my browser before, so it apparently thinks that my phone is a different device after this update, and my old session is now inaccessible. I would like to be able to either a) restore my old session, or b) open all my old tabs, including the ones that don't show in cross-device sync, on this new session, and delete the old one.

Asked by Rory 4 days ago

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following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (read more)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Asked by johnapanelli 1 year ago

Last reply by Spanish Eyes 1 year ago

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Firefox Android app doesn't recognize it's own scan

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch … (read more)

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch "scan" button at lower frame of Firefox

    Android app, scan code on laptop. Check.

Error message: "Did you use the system camera? You must pair from within a Firefox app." No, I did not use system camera. Yes, I did activate it from the firefox app/scan button - REPEATEDLY. Somehow, firefox does not recognize it's own activation of my system camera. Please help, I need the bookmarks off my phone and onto laptop. Thank you.

Asked by Big MF 1 year ago

Last reply by Paul 1 year ago

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There is no "Sync and Save Data" option for syncing phone and laptop?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone… (read more)

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Asked by 26daysofaugust 6 months ago

Last reply by Paul 6 months ago

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sync collections

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. T… (read more)

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. This only appears to work on desktop as an add on but doesnt sync to the Android devices. I then discovered Collections on my Android phone which seemed ideal. Set it up and then found it didnt sync to any of the other devices. Can this be done. If not going back to Vivaldi. Very dissapointed as it seems to be a really fast browser.

Asked by rswalker1805 7 months ago

Last reply by Paul 7 months ago

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Sync and Save NOT THERE on iOS device

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which … (read more)

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

Asked by laurie12 1 year ago

Last reply by Paul 1 year ago

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Send Tab from Android says No Devices Connected

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite… (read more)

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite this I can send tabs from my desktop to the Android install.

I am using the latest ESR on Windows, and have used both the latest main release and beta versions of Firefox. This issue has been ongoing for several versions. Full uninstall and removal of local files for both devices has not helped, neither has signing in an out. It seems that the Android side simply cannot see there's other devices period.

Asked by Pizzor 1 year ago

Last reply by Pizzor 1 year ago

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incorrect password attempting to connect to my Sync account on iOS. Gmail login works fine.

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS. Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with A… (read more)

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS.

Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with Authenticator code

iPhone 15: iOS 17.1, Firefox: latest version

I log in successfully to Gmail with username and password. Using the same username and password to connect with Firefox Sync, I get "Incorrect password".

-- Sheldon Smith MN

Asked by d29bear446 8 months ago

Last reply by d29bear446 8 months ago

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Syncing bookmarks from my phone to my desktop

Hello, I had no choice but to wipe my windows lucky i got my passwords back but i lost all my bookmarks. My mobil phone does have all my "Desktop bookmarks" under its ow… (read more)

Hello,

I had no choice but to wipe my windows lucky i got my passwords back but i lost all my bookmarks. My mobil phone does have all my "Desktop bookmarks" under its own tab, but im not sure how to make sure my desktop bookmarks get back over to my actual desktop without losing the ones on my mobil. i have to many bookmarks to go thru 1 by 1. any help is great.

Asked by Ninja123 10 months ago

Last reply by Paul 10 months ago

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Syncing does not work?

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So … (read more)

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So when I go to firefox on mobile, making a new tab and using the camera to scan the QR code. It doesn't work. When I tried it a few days ago, it told me something went wrong, and now it says that I'm using my iOS camera app instead of the FF app. Hopefully I explained it well.

Asked by rdsreloaded 1 year ago

Last reply by Paul 1 year ago

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Firefox Sync settings

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pa… (read more)

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pages ???? and pinned sites ??? why this is so hard for a dev brain to understand that if you made a option for storing weblinks so should be a way of saving all this !!!! VERY OBVIOUS THING !!but in 2023 we still have problems losing bookmarks and other data !!! because of horible app design (not UI) !! im in the process in moving to new phone and I'm stuck because I don't see a way of saving all my old phone to ne without deleting lot of info or with lot of manual work to copy at least something and this is 2023 !!!

Asked by Marius 10 months ago

Last reply by Paul 10 months ago