All Products Support Forum

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

my colors do not display correctly on all websites on my iphone please help i want to keep using browser i already tried taking off enhanced privacy and cleared my cache but some sites are still missing colors

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which somehow only affect our OS, so let me apologize before I begin, and yes I do know it's a bug, and read a rumor Firefox 57 may fix it, to keep your reply as minimal as necessary.

I recently migrated back to you, and while it hasn't been any complex issues, I spent an figuring out I couldn't simply open my browser to a specific URL, though yes I did apply the quasi-work around option of making it a permanent page/icon, which I can click, though this took another investigation in itself, because for some reason Google News(web based url) doesn't doesn't even list as a website in the hamburger menu, which changes it to an app. Yeah, it is indeed an app, but I'm using the URL so this just seems like it was built to confuse, which thankfully a post on Reddit made crystal clear, along with plenty of company of other confused people.

Now my next issue I now know I can't even fix, but simply would appreciate an idea of when/if the bug will be stomped. I, of course, have a couple of fillable pdf files I need to fill in and email, so during my breaks yesterday I finally found(tons of answers out there obviously between old builds/OS) out this was a bug, and Android users simply cannot use web based pdf editors till it's repaired (I'm an old school programmer, detest downloading any app I'm not power using, especially if there's a web based version, even Google News that I read constantly, I stick w/website, because as you know we already have more apps than our hardware's performance can handle. Found a github post, stating this might be fixed in Version 57? I looked at the About Firefox, and saw a 119 number, but it wasn't clear if that was build, or what number there was. I just downloaded Firefox, so do you have any idea when/if any of these very basic features are going to be fixed?

From my reading, it sounds as if this new Android build is still very much in it's infancy, and understand it takes time and updates to get things high and tight, and I wouldn't even be bothering you had I found anything here or elsewhere that wasn't utterly vague. So perhaps first, when is the next build due, and second, is there any specific info as to what we can expect to see fixed and third will there be a homepage button, that we can put a specific url in along with regaining the ability to view/edit pdf files that are web based? I, obviously am just going to have to use my old ad ridden browser to accomplish this, but I'd sure like to stay default with your browser after spending all this time making it just that, and forbthe fact that otherwise, Firefox Android has accomplished everything else I was hoping to nip in the butt,along with finally getting back my ability to highly customize my browser. Sorry again if there's an answer here to all of this, I really did make an effort to find something too, and thank you for your time.

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but now it doesn’t. Why?

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Hi

I've already described the issue on the XDA forum, but nothing has been resolved and the problem is still there and I've read about security vulnerabilities in the browser and it could have fallen into this one Party I don't know anymore. but since the version with the ending 17, I don't remember exactly now. It was the first application with a virus, I mean Fennec, downloaded from fdroid. I had the same with google play, now I know that this purple version had nothing for me. Later it went downhill. . Maybe you have an idea, I know that on Reddit someone also complained about the virus. I'm pasting a post from xda, using the phone is a pain terribly. 'Hi XDA

writes with the help of a translator. So I can say something wrong for which I apologize.

I'm having a problem with my phone's security. VirusTootal detects the Trojan for me in applications where the Trojan is not present.

I've tried cleaning my phone.but it doesn't help.

I'm using F-Droid and I'll use this example to tell you what's going on. for some time now I have been updating almost all the new ones that I download zl from there I also download with a Trojan, these applications are clean in other users. And I'm sure they're okay, but not for me. I don't know what's going on, I thought they were false positives but why would I be the only one who has it?

Maybe I'll add pictures, it will explain more. It's just about this one virus, if I go back to an older version I don't have it.

The ones from Google Play have some too. Be it from github or fdroid -It doesn't matter :( Some manage to be clean, but really these are the cases.. Of course, I also downloaded mods. I've always tried to check them through App Manager and VirusTool API. and I might not have checked one either - I don't rule it out

thanks for the reply and tips. health for all' I would like to add that I used this browser because of the add-ons and options.. The photos are just a preview and a fraction of the problem. Nothing helps from resetting, deleting apk by even adb and after updates.

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any suggestions? Thanks.

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried with no battery restrictions but didn't solve the problem

going to the battery usage shows that firefox is using a lot of cpu no background refresh, high number of wifi data.

developers of Firefox could add few options for users

1. if there are multiple tabs make all inactive and only the active tab consume data

2. use compression engine so that less data is sent over the wire 3. dont auto play audio or video 4. use new os level power management https://developer.android.com/about/versions/14/behavior-changes-all

thanks

Ash

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being formatted correctly. I cannot scroll up anymore to reveal it. See the attached image.

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.