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  • Archived

Pages keep refreshing and app keeps closing

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was… (read more)

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was working just fine until recently. These crashes only to seemingly happen on YouTube and Tumblr. It closes worse when I have the YouYube in Background Add-on on, but it isn't just because of that. If anyone knows how to fix this, feel free to answer.

Asked by Thirdy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Netflix Playback Unable

As it's already mentioned in the subject, I can't play videos from netflix in browser. Using Firefox's Beta Version latest version 109.0b5 (as per the time of writing). C… (read more)

As it's already mentioned in the subject, I can't play videos from netflix in browser. Using Firefox's Beta Version latest version 109.0b5 (as per the time of writing). Clicking on playback, the page says either you aren't on the latest version of Firefox or You can instantly watch this title at the moment. Please look into this.

Asked by Cultsonfire 1 year ago

Last reply by Paul 1 year ago

  • Archived

Why does Firefox insist that I use the mobile YouTube?

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com … (read more)

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com instead of www.youtube.com) which is bloody annoying. Changing the m to www manually will do me no good, it gets changed back to m as soon as i hit enter. Turning on the desktop site switch in the menu will only work temporarily, it's only a matter of time before I get kicked back to the mobile site. It's not a question of IF it happens, it's a question of WHEN it happens.

The thing is that this ONLY happens with youtube in Firefox on my tablet, but not in Firefox on my phone, my computer or other websites, and it does not happen in opera on the tablet either. That tells me that it is a Firefox problem (maybe some setting?), not a YouTube problem.

So why does Firefox do this, and how can I stop it?

PS. It's the latest version of Firefox on a galaxy tab s2 running Android 7. No, updating to a newer version of Android is not an option :-( Thanks, Samsung!

Asked by hmiersch 1 year ago

Last reply by Paul 1 year ago

  • Archived

No question. Two request for Mozilla Firefox's software engineers.

Hey, Firefox, here are two things that need to be developed/produced/made-to-happen. The ability to: 1) When watching a playlist on YouTube, on full screen, there is cur… (read more)

Hey, Firefox, here are two things that need to be developed/produced/made-to-happen. The ability to: 1) When watching a playlist on YouTube, on full screen, there is currently no button to skip ahead (or go backward) to the next video in the playlist. We have to inconveniently "come out of" full screen to skip ahead (or go back to the previous) to the next video, and then of course re-engage full screen. I'd think by now, in 2023, you could have developed that. You should make Firefox on Android as close to the way the actual YouTube app operates as possible. 2) When in YouTube, the comments, guys...obviously you know you only offer the option to view the comment section as what YouTube calls "Top comments" but you currently don't offer the option to switch to the "Newest first" view. Come on, guys. We should have that option by now in Firefox mobile browser.

Thanks.

And I'm not interested in any stupid people or trolls replying to this. It's just feedback for the Mozilla Firefox company.

Asked by MuchaAdoAboutNothing 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox nightly is opening youtube video in tab not in app

I have an issue with firefox nightly: https://imgur.com/a/u22dKez It opens youtube video in tab instead of youtube app. But if I refresh the youtube page youtube app pops… (read more)

I have an issue with firefox nightly: https://imgur.com/a/u22dKez It opens youtube video in tab instead of youtube app. But if I refresh the youtube page youtube app pops up.

I tried tuning off and on "open links in app". I have the newest firefox nightly app. My Phone is huawei P40 pro.

Asked by playspanowiec 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cannot view CNBCinvesting club videos

I cannot view CNBC investing club videos (yes, I'm logged in), in Firefox on Android 13 immediately after yesterday's Android update. Chrome can view videos perfectly. … (read more)

I cannot view CNBC investing club videos (yes, I'm logged in), in Firefox on Android 13 immediately after yesterday's Android update.

Chrome can view videos perfectly.

Firefox should adjust for the latest Android update.

Firefox version 109.1.1 (Build #2015927169), 8f4899e33+

Android build TP1A.220624.014.A136USQU3CVK9

Asked by rkillion 1 year ago

Last reply by Paul 1 year ago

  • Archived

Video playback stops after a few minutes

I'm encountering an issue on Firefox mobile where in-browser video playback only buffers a few minutes of a video file, plays it normally for a few minutes, and then stop… (read more)

I'm encountering an issue on Firefox mobile where in-browser video playback only buffers a few minutes of a video file, plays it normally for a few minutes, and then stops and won't load any additional video. Refreshing the page and scrubbing forward on the video to the point I left off will let me continue for the next few minutes but it inevitably stops again after a few more minutes. It's as though Firefox is only willing to buffer a video when the page is first loaded, and it forgets to keep buffering as the video is played through. This is frustrating for short videos where this would need to be done a couple of times, but is untenable for anything longer.

This issue replicates on any streaming website I use the browser for, it happens on multiple different networks, and it not an issue with any other video apps on my device. So I suspect it is locallized to an issue with Firefox mobile. I have tried updating Firefox (running v 110.0.1) but the problem persists

Is there a fix for this? A setting I'm missing somewhere? Maybe is it possible to increase the buffer limit on the mobile app so that it can load a whole video at once, instead of just a small portion of it when the page first loads?

Thank you!

Asked by Dan 1 year ago

Last reply by Dan 1 year ago

  • Solved
  • Archived

Autoplay Next Video when minimized

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bri… (read more)

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bring forefox to the screen again and then it starts the video.

On my much older Android device, i am using the same setup and have no problem with autoplaying the next video, even when firefox is minimized. Any suggestions?

Asked by milanik90 1 year ago

Answered by milanik90 1 year ago

  • Archived

using my tablet for live video visits on jpay.com

I am trying to set my tablet up for use with jpay.com video visits which are live with the prison system in Georgia how do I do that it continuously tells me that the bro… (read more)

I am trying to set my tablet up for use with jpay.com video visits which are live with the prison system in Georgia how do I do that it continuously tells me that the browser is not up to date through Firefox which it is and indeed to download the latest version of their securus vre which I have done. How do I get this to work?

Asked by debbiett 1 year ago

Last reply by Paul 1 year ago

  • Archived

Videos not playing in full screen

So i just got back on using firefox then this annoying bug keeps happening which is i cannot play a single video thats in full screen mode even though i already click the… (read more)

So i just got back on using firefox then this annoying bug keeps happening which is i cannot play a single video thats in full screen mode even though i already click the expand button, any site from youtube, imdb etc. will not play in full screen.

There always this gray area from top like in the line of the front cam of my phone. Before i can watch videos in full screen but now idk whats happening.

Asked by capellanjayr 1 year ago

Last reply by n.bonettini 1 year ago

  • Archived

Won't play videos on some sites

Hi, On some sites Firefox will not play the embedded videos. For example embedded screencast recordings like those used by employee time management platforms eg time doc… (read more)

Hi,

On some sites Firefox will not play the embedded videos. For example embedded screencast recordings like those used by employee time management platforms eg time doctor. Not sure of the format maybe webm

Asked by Lostsouls 1 year ago

Last reply by jfriesenegger 1 year ago

  • Solved
  • Archived

YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 year ago

Answered by TA 1 year ago

  • Solved
  • Archived

YouTube videos black screen

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera a… (read more)

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera and chrome) and in YouTube app but not in fx.

Cleared cache, cookies, restarted phone, checked for system updates. Not having problem with non YouTube videos.

Using fx version 110.1.0 (Build #2015936097).

Asked by Franco 1 year ago

Answered by Franco 1 year ago

  • Archived

YouTube

Yeah YouTube is really really jumping every time you go watch something on it doesn't play correctly. I believe it needs to have some work done to it if you could let me … (read more)

Yeah YouTube is really really jumping every time you go watch something on it doesn't play correctly. I believe it needs to have some work done to it if you could let me know what it needs to have done I thank you very much.

Asked by marvindurham2018 1 year ago

Last reply by Paul 1 year ago

  • Archived

Double captions on Firefox for Android YouTube

On my Android 12 Motorola phone watching YouTube on Firefox for Android, I am seeing captions/subtitles both on the YouTube screen and separate from the YouTube screen ov… (read more)

On my Android 12 Motorola phone watching YouTube on Firefox for Android, I am seeing captions/subtitles both on the YouTube screen and separate from the YouTube screen overlaying the page. I do not have a caption add-on. I can turn the YouTube screen captions on and off using YouTube Payback Settings, but I cannot see how or where to turn off the captions overlaying (see screenshot) the YouTube web page/Firefox for Android app. Any help would be appreciated.

Asked by mitch.lester 1 year ago

Last reply by Paul 1 year ago

  • Archived

fix you're all get caught up on Facebook

I'm having problem with auto play please fix the you all get caught up on Facebook it's on my status while playing music Fix you're all get caught up on my Facebook page … (read more)

I'm having problem with auto play please fix the you all get caught up on Facebook it's on my status while playing music Fix you're all get caught up on my Facebook page

Asked by Gordyharrison 1 year ago

Last reply by Paul 1 year ago

  • Archived

sound and video blocked but video and sound start to play

I blocked audio and video playback but video and audio start to play on this link https://point.md/ru/novosti/obschestvo/vzletno-posadochnaia-polosa-aeroporta-budet-otrem… (read more)

I blocked audio and video playback but video and audio start to play on this link https://point.md/ru/novosti/obschestvo/vzletno-posadochnaia-polosa-aeroporta-budet-otremontirovana/

Asked by Mnag 1 year ago

Last reply by Paul 1 year ago

  • Archived

Video Features Not Working (Fullscreen, picture in picture, notification panel control)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly… (read more)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly go fullscreen now. When I tap the fullscreen button, the video moves to the center of the screen but stays in portrait orientation, which is obviously not what I want. In addition, picture-in-picture is not working at all, and the notification control panel (that lets you pause and play minimized videos from the notification) is not appearing even though notifications are not disabled for Firefox. Videos still play, but almost none of the features for them are working. What is going on? Can anyone help?

Asked by Emerson 1 year ago

Last reply by gokay_ozakturk 11 months ago