All Products Support Forum

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android.

no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS

how can I sync my android version 121.1.0 to my desktop?

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reinstalled, plus I’ve tried to delete files folder etc, but the iOS download is holding onto the old file system, which I messed up. I purposely restarted a brand new account, after five to six years of using my old account, but that changed nothing. The bookmarks aren’t even holding on to Mozilla Firefox desktop site book markers?

Whenever I try to properly use the Firefox browser: I get a "download Firefox page"!! I already have a recent mozilla / Firefox account! WHAT CAN Mozilla DO TO FIX THIS PROBLEM? & WHEN? Perhaps I should just get rid of mozilla/Firefox altogether. This is the second time I've tried to contact mozilla for support! CONTACT ME @: [Email address]

                           Frier Adler

I have a long standing Firefox account - this one. I have also recently joined Firefox relay, using a different email - the one I most want to be able to mask - however I am trying to link these two accounts, for many reasons but also because I am trying to add my other email as a backup/recovery to this account, but I keep being denied because it's an 'existing account'. Please help. (Also an unrelated but very unhelpful thing: Mozilla websites, and ONLY Mozilla websites, are currently rendering in plain html and it's *really* confusing and unhelpful. I've killed all my as blockers and it doesn't seem to be any of them. Any advice?)

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area code [telephone number] area code [telephone number] have been stolen for me with the [email address] and [email address] what happened for me and having nothing but people been hacking my accounts I can everything about me how can everything I got stealing everything I got it's my software it's over 21 years old Google's going to confirm I own cloud everybody wants it nobody wants to pay up I got confirmation I can take my software from anybody I want to somebody needs to contact me area code [telephone number] and [telephone number] and [telephone number] I don't let everybody know I'm getting ready to put this out local news and everybody's going to find out I ain't playing games people is going to stop taking from me sincerely Manuel Jackson Williams Jr