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Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 2 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Bookmarks...

I've just spent over an hour trying to learn fully how to organise bookmarks: I'm used to using computers; I'm used to Firefox; I'm not stupid; I though to give it one l… (read more)

I've just spent over an hour trying to learn fully how to organise bookmarks: I'm used to using computers; I'm used to Firefox; I'm not stupid; I though to give it one last try.

I bloody give up!!

Anyone else as frustrated as me???

Asked by sales295 6 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Import Bookmarks.html (from Firefox) Does Not Work

I am trying to copy all bookmarks from one Windows 10 PC to another. Firefox 105 to Firefox 105. I created Bookmarks.html, confirmed it contained data, but the new PC'… (read more)

I am trying to copy all bookmarks from one Windows 10 PC to another. Firefox 105 to Firefox 105.

I created Bookmarks.html, confirmed it contained data, but the new PC's import does nothing. No messages. The HDD does grind away for several seconds, then returns to rest, as though it is processing, but no bookmarks appear.

I have tried moving the html file from network fileserver to C: where Firefox is installed, but no change in behavior.

Asked by J.C. 9 hours ago

Folder titled "Other Bookmarks"

Wednesday, October 05, 2022 Dear Mozilla Firefox "Help" and "Assistance" department: I need your help and assistance with the following described items listed below i… (read more)

Wednesday, October 05, 2022 Dear Mozilla Firefox "Help" and "Assistance" department: I need your help and assistance with the following described items listed below in what is titled "SECOND ITEM". The "FIRST ITEM" listed below has to do with an improvement Mozilla Firefox should implement based on what I had to go through to this point of being able to type what I have typed here and below.

FIRST ITEM: This is NOT related to the subject matter I am seeking assistance with. Just an improvement Mozilla Firefox should seriously consider. Upon seeking help Mozilla asks one to enter ones "email", which I assumed meant "email address". Since it has been years since I set up the Mozilla Firefox account I have, I was not sure which email address I had originally inputted into my Mozilla Firefox account information. I therefore typed one of my email address's. Next a new page appeared that asked me to enter my "Passcode" or "Password". I do not recall which word was printed. Upon entering my Mozilla Firefox account Password or Passcode that I had stored away, the page then asked questions like my age etc., indicating to myself that it was wanting to set up a new Mozilla Firefox account. Which I was not wanting to do. I was trying instead to enter my existing Mozilla Firefox account so that I could proceed and get assistance from Mozilla Firefox for the items I needed help with. Thinking that maybe the reason questions relating to setting up a "new" Mozilla Firefox account, was due to the Mozilla Firefox computer "Account" system was NOT recognizing my Mozilla Firefox email address that I had entered, even though it did NOT state that it did not recognize my Mozilla Firefox email address, I changed the email address to another email address that I have, thinking it may be the email address that my Mozilla Firefox account is registered under. Upon doing so and then entering either my password or passcode (whichever term Mozilla Firefox had printed), the Mozilla page then allowed me to enter my Mozilla Firefox account so that I could proceed to this Mozilla help/assistance section.

The improvement from all that I have described above that Mozilla Firefox should implement is, that the "Sign-In" screen or page one types ones Mozilla Firefox "email" on ("email" being the word Mozilla Firefox has it printed on that page), or as I and others correctly term "email address", that should Mozilla Firefox NOT recognize that "email" or email address as being what is registered with Mozilla Firefox, that Mozilla Firefox then display a red colored printed notice stating words or a phase such as: "The email (or email address) you entered is not recognized. Please try again." Or: "The email (or email address) you entered is not correct. Please try again." This way the Mozilla Firefox account holder who has multiple email addresses can then try inputting a different email address they have.

Mozilla Firefox should NOT upon the "email" or "email address" not being the correct "email" or "email address" Mozilla Firefox has on file, then act like we are setting up a "new" Mozilla Firefox account by asking us questions that are for "new" users who do not have an existing Mozilla Firefox account.

As a matter of fact, Mozilla Firefox to prevent this from occurring again, can simply have the Mozilla "user" seeking more individual help/assistance for something not covered in the listed topics Mozilla has, select from two listed titles such as: 1.) Press here if you are an existing Mozilla account customer. 2.) Press here if you are a Mozilla user wishing to set up a "new" Mozilla account. The Mozilla "user" or "existing" customer then selects which one applies to them, and is taken to the correct screen of Mozilla questions for either "existing" Mozilla account customers, or "users" of Mozilla wishing to set up a "new" Mozilla account.

SECOND ITEM: Now as to why I was seeking Mozilla's assistance. I wanted to look up a previous bookmarked item that I had stored in Mozilla's designated "Bookmark" storage area, as I have done hundreds of times previously. Which one accesses by placing one's cursor arrow over the star shaped symbol located in the top address bar, over to the right side of that address bar, and then "clicking" it, that then drops down a list of previously bookmarked items one has stored.

This time upon the list of previously bookmarked items being displayed, I noticed at the bottom of the first page of listed stored bookmarks shown on my screen, a folder titled "Other Bookmarks". Wondering what bookmarks were contained inside of that "Other Bookmarks" folder, I opened it. As I did NOT at that time recall ever seeing before a folder titled "Other Bookmarks". And I do not recall Mozilla displaying each time I want to bookmark something, a list of "areas" or "folders" that I can select from to store that newly created "bookmark" into. Meaning, my NEVER having previously seen anything but the star shaped symbol on the right side of the top web address bar that Mozilla uses to indicate the word and option "Bookmark". A star shaped symbol that upon placing one's cursor arrow on top of it, one then see the printed words and characters "Bookmark this page (Ctrl+D)".

Upon opening that folder titled "Other Bookmarks", a list of bookmarked items appeared. I went to the bottom of that list and selected the down facing arrow to scroll down the rest of the list of bookmarked items. Well this went on and on and on, leaving me frustrated. As I did not know if the "top" or beginning of that list of bookmarks was the most "recent" or "oldest" bookmark. As no title was listed at the "top" or beginning of that list of bookmarks that would indicate one is looking at the most recently added bookmark, or the oldest added bookmark. And what was just as frustrating was that NO "date" was listed in the displayed title or description of each bookmark, or next to the displayed title or description for each bookmark listed. Leaving me not knowing where the list of bookmarks began or ended. Or being able to figure it out due to no date being listed with each bookmark title or description.

I then exited from that folder titled "Other Bookmarks", only to find that later on I could NOT find that folder again that was titled "Other Bookmarks", anywhere else in the different areas Mozilla Firefox lists options one can select from, as well as the option titled "Bookmarks". Or the star shaped symbol that Mozilla uses for the word "Bookmarks".

Therefore with the explanation listed above, which I believe is pretty thorough, please inform me as well as educate me, as to what was or is going on. As well as answer the following questions.

NOTE: Please Please answer the following questions in the same order as listed below. This way I can follow along with each answer you supply me, which question it goes to as listed below. Please answer each question even if you think it is a repeat of a previous question. As I have my reasons for stating each question the way I have. As each question is a different question, even if you in reading it initially think it is a duplicate question that I have typed a different way. Each question worded the way I have, will allow me hopefully with your explanations and answers to fully understand what is going on, or has gone on, or is the reason why a certain item happens or exists, or does not happen or exist. Thank you for your assistance with this.

1.) How did that Mozilla Firefox folder titled "Other Bookmarks" come into existence, with me only now seeing it for what I

     recall as being the first time?    

2.) Why is the Mozilla Firefox folder titled "Other Bookmarks" not displayed all the time upon opening up the Mozilla Firefox

      browser?  

3.) What causes the Mozilla Firefox folder titled "Other Bookmarks" to appear or be displayed?

      Meaning, is it some internal Mozilla Firefox operation?  Or is it something that I "clicked" or selected that causes that 
      Mozilla Firefox folder titled "Other Bookmarks" to appear or be displayed?  

4.) How in the world did all the bookmarks get placed into, and stored into, that Mozilla Firefox folder titled

      "Other Bookmarks", when I do NOT recall ever seeing, let alone selecting, a folder titled "Other Bookmarks", or any other 
      titled folder for that matter, to place and store an item I just bookmarked into?  

5.) Is the Mozilla Firefox folder titled "Other Bookmarks" a Mozilla Firefox "archive" folder of bookmarks that ones bookmarks

     are transferred into (should an Mozilla Firefox "archive" bookmark folder even exist), when the "main" Mozilla Firebox 
     bookmarks storage area is full, that would normally have a newly created bookmark be placed into, and stored inside of?  

6.) How, if it is even possible, can I place or transfer or arraign through some Mozilla Firefox instruction should such exist, for

      ALL the bookmarks I have created, to be placed into, and stored into, one central Mozilla Firefox "Bookmark" storage 
      area, and or, folder such as the one Mozilla Firefox titles "Other Bookmarks"?  

7.) Is there a limit in the amount, and or, quantity, of bookmarks that Mozilla Firefox will allow one to create and store within

     the Mozilla Firefox "Bookmarks" option?  
     I ask this question as I have NEVER seen Mozilla Firefox list any numerical number of either the "K" for kilobytes, or "MB" 
     for Megabytes "used" for the bookmarks one has created, listed at the top or bottom of the list of stored "Bookmarks", 
     indicating the total amount of data that has been used so far to store bookmarks in Mozilla Firefox.  
     Along with a notice like:  "Total of 123 Kilobytes Bookmark storage still available".  
     Or:  "Total of 12 Megabytes Bookmark storage still available.  
     Leaving one thinking there is no limit to the amount of bookmarks one can create and store with Mozilla Firefox.  

8.) Does Mozilla Firefox even have a warning or notice that it displays that states one has reached the total capacity limit of

     bookmarks Mozilla Firefox will allow to be created and stored?  
     I ask this question as I have NEVER seen any notice or warning of any type from Mozilla Firefox that would let one know 
     that one has reached the total capacity limit of bookmarks Mozilla Firefox will allow to be stored.  And that one needs to 
     erase or delete or transfer existing stored bookmarks before Mozilla Firefox can store any "new" bookmark one wants to 
     create and store.  

In closing, since I have never used this Mozilla "help" or "assistance" feature before, I do not know if your explanations and answers to the questions I have listed above are going to be sent to the email address that is listed with my Mozilla account, or if your explanations and answers are going to be posted to some Mozilla "Public" site, or Mozilla "Chat" site, or whatever Mozilla terms such.

Therefore PLEASE if at all possible, email your explanations and answers to the email address I have listed with my Mozilla account that I imputed at the beginning of all of this in order to be able to proceed with this letter of comments and questions I need your assistance with. I ask your assistance with this request, as the email address I have listed in my Mozilla account has both my first and last name as part of its email address, and I do NOT want for reasons of "spam" and "hacking" and my privacy, my first and last name made known, shown, displayed, on any Mozilla "Public" site, or Mozilla "Chat" site, or any Mozilla "Non-Private" site or any other Mozilla site that exists. Thank you for your assistance with this.

Please email to the email address I have listed in my Mozilla account where and how I will be able to access and read your explanations and answers to the items I have listed above, if you in fact cannot include with the email you send to myself, the requested explanations and answers to items I have listed above.

This concludes this request for "help" and "assistance". Thank you in advance for your time and assistance with the above listed items. John Wilson Mozilla account email address: johnwilson2007@yahoo.com

Asked by peachymango 11 hours ago

Is it possible to recover the entirety of my data linked to my Firefox profile in my online Firefox account?

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following. Unfortunately, I have recently lost the full content of my Firefox… (read more)

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following.

Unfortunately, I have recently lost the full content of my Firefox profile that is usually recorded in the Application Support folder on a Mac

I had a lot of pages and tabs opened at that time and I would really like to recover all of these data if possible.

Since I cannot access to my sessionstore/recovery/bookmarks/prefs files (etc.) anymore, I would like to know if Firefox would be able to recover theses files in its database provided I had a connected Firefox account to it when it happened? If so, could you please explain me where I could find these data on my account?

Besides, could you think of another way to get to the same result knowing that I don't have a recent clone/time machine backup unfortunately?

Many thanks for your potential help!

Asked by prvt.mailing 1 day ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

Part of Log-in details is saved by firefox, despite being marked -not save

Part of Log-in details is saved by firefox, despite being marked -not save (exception). So, half of banking log in detail is disclosed.....Happened since latest firefox u… (read more)

Part of Log-in details is saved by firefox, despite being marked -not save (exception).

So, half of banking log in detail is disclosed.....Happened since latest firefox update recently.

Asked by Gosta 23 hours ago

Last reply by Gosta 20 hours ago

I refreshed firefox about a year ago. I cannot open old bookmarks now. Even when I click on "old firefox data" on desktop it never opens

I pressed the firefox refresh button a year ago. It said none of my bookmarks would be lost. Ive tried countless methods to open these previous bookmarks. Nothing works. … (read more)

I pressed the firefox refresh button a year ago. It said none of my bookmarks would be lost. Ive tried countless methods to open these previous bookmarks. Nothing works. I've been given several solutions which all involve complex and many sequences. I am not tech savvy at all. Is there not a simple method to open up old bookmarks by inserting the title somewhere  ?? I have windows 7 and there is on my desktop an icon saying "old firefox data".

Thankyou Philip

Asked by philipgperry 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Solved

Firefox 105.01 update

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three ba… (read more)

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three bar menu will not edit, Control D will not edit.

There is now a bar underneath the address bar for a toolbar which was not there previously. I have never used or needed the bookmarks toolbar.

The Release notes for 105.01 (https://www.mozilla.org/en-US/firefox/105.0.1/releasenotes/?utm_source=firefox-browser&utm_medium=firefox-desktop&utm_campaign=about-dialog) appears as a bookmark in an unrelated folder. It will not delete.

I did look at the release notes right after the update. I closed that tab and did not bookmark it.

Cannot add new bookmarks.

I just discovered on the three bar menu under the Bookmarks menu that 105 shows as the last recent bookmark. Prior recent bookmarks will open up the "edit this bookmark." Only the save button is highlighted & clicking on that does nothing & the menu disappears.

Please fix. Thank you

Asked by Lost in all the convolution 3 days ago

Answered by Lost in all the convolution 1 day ago

question – Firefox – bookmarks roll away (LOL)

Hi I wonder whether you could help me The OS is Windows 10 By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc… (read more)

Hi

I wonder whether you could help me

The OS is Windows 10

By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc, and it’s all clean.

I’ve used Firefox and bookmarks for years.

Lately, when I try to place (sometimes even when I’ve already placed it) the cursor on a bookmark (any bookmark) all the bookmarks (including the selected, “highlighted”, bookmark) roll away, upwards or downwards.

As for the selected bookmark, it disappears from view, even though, when I find it, I can see that the bookmark itself remains selected.

Weird.

What am I doing wrong??

In advance, thanks for your kind help

Christian

Asked by vvld-ml-2020 2 days ago

Last reply by cor-el 1 day ago

I synced my Google bookmarks onto my firefox browser and lost all my firefox bookmarks, can I get them back

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am u… (read more)

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am utterly horrified and freaking out - it's years of bookmarked articles that I'd even organised into folders! Is there any way to get them back?

Asked by Andorean84 2 days ago

Last reply by cor-el 1 day ago

Restore bookmarks unsort (Unwanted sort)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to… (read more)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to my bookmark toolbar. I want to restore the way I organized them originally.

Asked by spumae 5 days ago

Last reply by spumae 2 days ago

  • Solved

Firefox won't import bookmarks

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the … (read more)

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the old computer as HTML (that was the only option) but when I try to import them to the new computer and the same version of Firefox, they will not import.

Help?! Thank you so much! Julie

Asked by julie.parisi 2 days ago

Answered by julie.parisi 2 days ago

How to make firefox mobile add bookmarks to my desktop bookmarks by default (Desktop Bookmarks\Bookmarks Toolbar) instead of mobile ones so I can share them all with my desktop?

How do I make firefox mobile add bookmarks to my desktop bookmarks by default (Desktop Bookmarks\Bookmarks Toolbar) instead of mobile ones, so I can share them all with m… (read more)

How do I make firefox mobile add bookmarks to my desktop bookmarks by default (Desktop Bookmarks\Bookmarks Toolbar) instead of mobile ones, so I can share them all with my desktop?

I realise you can do this manually by selecting the folder to save it to but it's something I do often and am used to not having to do this with a certain other browser

Thanks

Asked by daniel62e 2 days ago

Firefox bookmarks across Virtual Machines

Hello, This might be pretty niche, but I want to customize my bookmarks and save them to distribute across multiple virtual machines. These VMs run on non-networked hard… (read more)

Hello,

This might be pretty niche, but I want to customize my bookmarks and save them to distribute across multiple virtual machines. These VMs run on non-networked hardware devices, that are accessed through non-networked local machines. The idea is to make the bookmarks how I need, so that they can be put on a dev stack and copied to new systems when imaged.

I can't use sync, due to not having internet connections locally or on the VMs. And I can't backup/restore configurations made locally because the changes have to be made through a domain controller (that's a VM, and also doesn't have Firefox installed) which will push configurations to all other VMs, including the local machine.

I've tried customizing through GPO, editing the registry, editing bookmarks.html, creating my own .json file; nothing seems to stick. I've also learned that renaming or deleting places.sqlite doesn't really help because it gets regenerated when Firefox opens a new window. Even tried a DB Browser for places.sqlite, in hopes to edit the file, which didn't help. Unsure where to go next, ideas or assistance would be appreciated. Thanks in advance.

Asked by jb568 2 days ago

  • Solved

Bookmark backup not loading

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think… (read more)

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

Asked by pgtjr 2 days ago

Answered by pgtjr 2 days ago

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7.

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7. When the bookmark manager is opened and I attempt to maximize it, only… (read more)

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7. When the bookmark manager is opened and I attempt to maximize it, only the upper left corner of the page is displayed. This is the same portion that is displayed prior to attempting to maximize the window, but the rest of the maximized window is grayed-out.

Restarting in safe mode does not solve the issue. It used to work correctly until a few days ago. Currently, the only way to resolve this issue is to restore to the last save point in Windows 7. This seems to be a bug introduced with one of the latest patches.

Asked by DekuDekuplex 2 days ago

Last reply by James 2 days ago