CTRL + Shift + K doesn't work

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. … (read more)

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. Why is this?

Asked by Kevin Entwistle 5 hours ago

Last reply by Rick 1 minute ago

Gmail sign-in: Firefox asks me to insert a security key instead of asking me to scan my fingerprint

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin. When I try to go to Gmail, I enter … (read more)

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin.

When I try to go to Gmail, I enter my gmail address, and then Firefox pops up a screen wanting me to insert my security key, and there are no buttons to change how I verify my identity.

I've hunted all around for what setting in Firefox is causing it, but no luck so far. Ideas?

Asked by Robert Bart McCormick 5 months ago

Last reply by th2k 19 minutes ago

Thunderbird on new computer - missing Next & Previous on Inbox; opens all emails in folder when I click on one.

My previous computer crashed and got a new one (Win 11 of course - new for me). I downloaded Thunderbird. With the help of an Earthlink (my email) tech, all but one o… (read more)

My previous computer crashed and got a new one (Win 11 of course - new for me).

I downloaded Thunderbird. With the help of an Earthlink (my email) tech, all but one of my emails (gmail) were entered. Then I downloaded and began reading them.

The first thing I noticed was the Next and Previous buttons are missing (or placed where I don't see them).

The second thing I noticed is that when I click on one email to read, all the emails in the respective Inbox also open. This is very annoying.

I also hope someone can tell me the info I need to add a gmail account. (I rarely use it, but there two websites which require a gmail email to log on.)

And I had made a T-bird "backup" but haven't used it yet. I'd like to IF I can locate it.


P.S. Is it possible to shut off the AI "help" while writing this. I find it annoying, slows me down.

Asked by Kami Scott 17 hours ago

Last reply by Rick 37 minutes ago

Bookmark-Bar not shown in fullscreen mode with newer firefox version

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988 It has always worked great until now, but it seems that it no longer wor… (read more)

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988

It has always worked great until now, but it seems that it no longer works with Firefox 147.0.1. Does anyone have any idea how to fix this?

Asked by originalraven 2 hours ago

Last reply by jonzn4SUSE 52 minutes ago

I need to access irccloud.com which this morning designated a security risk and no way to bypass.

Give me back my access to irccloud.com. I have been using that website for over 5 years on FireFox and then this morning you denied me access. Thanks for checking and c… (read more)

Give me back my access to irccloud.com. I have been using that website for over 5 years on FireFox and then this morning you denied me access. Thanks for checking and correcting.

Asked by awaken21010 4 hours ago

Last reply by jonzn4SUSE 1 hour ago

ccleaner delete my bookmarks and i don't know how to recover it

I was using my account for sync my bookmarks, but i hope that was saved in my phone. After check CCleaner deleted all from my laptop, i realize that was also deleted from… (read more)

I was using my account for sync my bookmarks, but i hope that was saved in my phone. After check CCleaner deleted all from my laptop, i realize that was also deleted from my mobile. ¿How i can recover all my bookmarks that was sync in my account?

Asked by felipecovarrubiasv 1 month ago

Last reply by jonzn4SUSE 1 hour ago

Mmmmmm

I can't log in after changing my email password. My email address is [edited]@telia.com. I can log in with my new password using Telia Webmail. I have been in contact wit… (read more)

I can't log in after changing my email password. My email address is [edited]@telia.com. I can log in with my new password using Telia Webmail. I have been in contact with Telia and they refer you. Best regards Anita Bodin

Asked by Anita Bodin 2 days ago

Last reply by Toad-Hall 3 hours ago

Thunderbird address book

When I try to edit an address book entry, I get a partial part of entry. I can only see first name and unable to see or edit anything else. Using windows 11, seems to cre… (read more)

When I try to edit an address book entry, I get a partial part of entry. I can only see first name and unable to see or edit anything else. Using windows 11, seems to create problems in Thunderbird.

Asked by lex2rom 7 hours ago

Last reply by david 2 hours ago

I don't want the junk filter. How to stop it..

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have d… (read more)

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have done shift J. The filter does NOT learn. A week aog, I saw that I could uncheck enable and that was supposed to stop the filter. That also did NOT work.

Today, an email I forwarded to myself from another platform went in junk. I never wanted any junk filter. It has been nothing but trouble and now I can't even disable it.

Asked by EastTenn 5 hours ago

Last reply by Rick 2 hours ago

Android Thunderbird and Windows Thunderbird Interaction?

My question is, whether or not the android Thunderbird will interact with the windows Thunderbird I have on my laptop. On my laptop, I have Thunderbird redirect emails i… (read more)

My question is, whether or not the android Thunderbird will interact with the windows Thunderbird I have on my laptop. On my laptop, I have Thunderbird redirect emails into various folders. On my cellphone, I'm currently using Fairemail but it's not aware of those folders on my laptop which is a problem when doing a search on my cell for a specific email, if the email I'm looking for has migrated to those folders on the laptop. Thanks in advance, Phil

Asked by Phil 3 hours ago

Last reply by david 2 hours ago

Thunderbird for gmail archiving - All Mail help please

Hi, Forums - I am a new Thunderbird user based on on-line research suggesting Thunderbird as the best way to relieve gmail account with local mailbox archiving. My gmail … (read more)

Hi, Forums - I am a new Thunderbird user based on on-line research suggesting Thunderbird as the best way to relieve gmail account with local mailbox archiving. My gmail is out of storage by end of the month and my plan was to move a bunch of old messages into local Thunderbird mailbox to clear room in the google account. I have set up Thunderbird successfully with gmail using IMAP connectivity option. Thunderbird shows same folder structure as labels in gmail and displays all messages from the oldest to newest. So then I tried the "archiving" by setting up a folder structure under Thunderbird's Local Folders. Specifically, to start with I I set up Inbox_archive and Sent_archive and used right click Move To > Local Folders > Folder name to move old messages from live ...@gmail.com tree to Local Folder tree. Since there is also an option Copy To, my understanding was that Move should be different from Copy by also removing messages from gmail and move them to Local folders. At a first glance these steps seemed to work. I see unique old messages in Thuderbird Local Folders. I don't see these messages in Thunderbird's gmail inbox/sent and I also don't see these messages when I search in on-line gmail in:inbox and in:sent. I noticed, however, that google storage size didn't budge. I moved a thousand of more messages in the same way (thinking maybe older messages were just small) and the storage still didn't decrease. I then looked around in on-line gmail and found the messages that I presumed "archived" still sitting in gmail's All Mail. This explains why the storage size didn't change. I searched on the forum and on-line and can't get a confident answer on what am I missing to actually remove the messages from gmail - ideally in the most straightforward manner in one action as a cut and paste from on-line to local folders. Are there any IMAP/account settings that I should have so that Thunderbird's "Move to" actually removes messages from on-line account? Or is there a different archiving command/strategy I need to use?

I am hesitant to do any more trial and error on my own since I already messed up my gmail by having now thousands of messages still sitting in All Mail without proper Inbox and Sent tags and, thus, would appreciate the recommendation from someone who is familiar with my use case.

Thank you.

Asked by GP 4 months ago

Last reply by Rick 3 hours ago

Thunderbird returns "login failed." I've read everything here.

I've read everything apropos here, tried everything, and I'm lost--and totally screwed--if I can't get into my old Thunderbird. Spectrum, computer died, nobody competent … (read more)

I've read everything apropos here, tried everything, and I'm lost--and totally screwed--if I can't get into my old Thunderbird. Spectrum, computer died, nobody competent here to get past "Registry Error," I guess, but I need all the data, contacts, calendar, etc., in the T'bird I've relied on for MANY years. PLEASE help. I tried to get a screen grab: It didn't work.

This is the second time I've appealed for help.

Asked by heinsohng 5 months ago

Last reply by John Kremer 3 hours ago

Automatic deletion of mail in Local trash bin

Am I doing something wrong? I have one account in Thunderbird that pop's emails from a Yahoo account. If I delete a message in Thunderbird it goes to a local trash bin a… (read more)

Am I doing something wrong?

I have one account in Thunderbird that pop's emails from a Yahoo account. If I delete a message in Thunderbird it goes to a local trash bin and on default stays there forever.

I want the emails to be deleted after 40 days in the trash bin. See picture. But it looks like it works exactly like it's described.

Messages are deleted from the trash when it's 40 days after they were originally send. If I delete a message in the inbox older than 40 days it goes to the trash and is immediately deleted from it.

I tried deleting several messages older than 40 days.

The counter of the trash increases for a split second with 1. If I look in the trash the deleted message is not there.

In my trash there are only messages "younger" than 40 days. At this moment the oldest is from December, 14 2025

Yes it works like the retention policy tells it should work. But this different from what I expect from trash folders

Regards Ruud

Asked by bigworld626 9 hours ago

Last reply by Rick 3 hours ago

How to keep access to emails with Thunderbird after a Gmail account is deleted?

Hello everyone, I am using Thunderbird with a work email account that is based on Gmail (IMAP). My question is: How can I make sure that I will still have access to my … (read more)

Hello everyone,

I am using Thunderbird with a work email account that is based on Gmail (IMAP).

My question is: How can I make sure that I will still have access to my emails in Thunderbird if my company deletes the Gmail account in the future?

Specifically: 1. Which Thunderbird settings ensure that emails are fully stored locally? 2. Is “offline use” of folders sufficient, or are there additional steps I should take? 3. Are there any caveats with Gmail/IMAP I should be aware of?

Thanks a lot for your help!

Asked by psoe 8 hours ago

Last reply by Rick 3 hours ago