Hello,
I have not been able to send or receive emails for the past 4 days using Thunderbird.
Before I went on vacation on Friday 22nd September 2023, I was able to sen… (read more)
Hello,
I have not been able to send or receive emails for the past 4 days using Thunderbird.
Before I went on vacation on Friday 22nd September 2023, I was able to send and receive my emails on my wendyp@wn.com.au address using Thunderbird on my computer. Since I got back on Monday (25th) I have not been able to send or receive any emails. Nothing has been changed in the Thunderbird settings.
At first, I thought Thunderbird might need to be updates. I did an update, to no avail. Current Thunderbird version is 115.2.3 (64bit). My computer is running Windows 10.
I use Bitdefender for protection and I turned off the virus and firewall to see if that helped, but it didn't.
I don't believe it is my actual webmail server, as I have been able to get my wendyp emails through my Android phone and by logging into my webmail account. I have also been able to send emails, with no issues using this method as well.
The strange thing is, I have another email address (page3@westnet.com.au) on the same Thunderbird program on my computer, and that one is having no problems whatsoever. Again, both settings have not been touched in the past few days.
Please find attached screen shots of the alerts from my wendyp@wn.com.au account.
The first attachment is when I try to request new emails from the server on Thunderbird.
The second attachment is when I try to send an email using Thunderbird.
The third attachment are my wendyp@wn.com.au email settings, which I have not changed at all.
I hope to hear from you soon, so this can be rectified.
Thank you - Wendy Page