I'm having constant issues with Facebook and Youtube

For the last month or so I'm constantly having issues with messaging on Facebook and with playback on Youtube. On Facebook my messages are often not sending (I sometimes… (read more)

For the last month or so I'm constantly having issues with messaging on Facebook and with playback on Youtube.

On Facebook my messages are often not sending (I sometimes get a red "couldn't send message" tag under the message(s) I've tried to send; other times whatever I've tried to send just disappears without trace); also often my chats do not show up properly and they also don't sync properly with messages on my android phone. (Both my Firefox and my Messenger app are up to date.)

On Youtube I get issues with video playback (I have a premium account on Youtube): the videos sometimes randomly stop mid-playback and they either continue after 5-10 seconds or they just never continue at all. If the video quality is set higher than 1080p this happens more often. Other times the image freezes, but the audio keeps going. When I've watched a video and I press replay/play again, the video and the audio are delayed. I have an 11th gen i5 processor with 16 GB RAM and 250/25 Gb/s internet connection. To my knowledge all drivers are up to date. I've been chatting with Youtube support and they were adamant that I need to change to Chrome browser because this is Firefox's fault...

Also, when I use Facebook or Youtube, Firefox consumes a TON of resources (almost all resources) and makes my laptop run hot.

The only thing I can think of that might be an issue from my side is that I have many (and I mean many) tabs open in Firefox. But even after cleaning all history/cache and restarting Firefox and going straight to Facebook/Youtube, without touching any other tabs, I still have the issues with both - the two pages I use most. It's getting very tiring & annoying.

I'm using AdBlock Plus, but for Youtube it is disabled. (Youtube support wanted me to uninstall it... surprise, surprise...)

I hope you can help me find a way to fix this. Thank you

Asked by roman.istvan 6 days ago

stuck in a loop of constant reloading on certain websites

As per the title, but only on a few websites, Firefox gets stuck in a neverending loop of trying to load. The page never shows at all, just a white screen and a rapidly m… (read more)

As per the title, but only on a few websites, Firefox gets stuck in a neverending loop of trying to load. The page never shows at all, just a white screen and a rapidly moving loading bar at the top of the screen that gets 90% of the way across to the right then restarts.

I've tried clearing the cash, browsing history, opening the pages in incognito, etc, etc, nothing seems to work.

Asked by Charles Poopybutthole 6 days ago

I get new email notification when I'm not logged in

I have a notification set so that I know when I've gotten new email. In the last month or so, AFTER I've closed Thunderbird, I still occasionally hear the notification t… (read more)

I have a notification set so that I know when I've gotten new email. In the last month or so, AFTER I've closed Thunderbird, I still occasionally hear the notification that I've received new mail. How can that be when I've logged off and closed TB? What is causing this?

Thanks for any info/help.

Asked by Sewlady 1 week ago

Last reply by Sewlady 6 days ago

Slowly fullscreen animation with transparent tabbar

here is the video: https://streamable.com/zffknq the issue is about transparent bar with vertical addons and slowly fullscreen animation, and the fullscreen animation is… (read more)

here is the video: https://streamable.com/zffknq the issue is about transparent bar with vertical addons and slowly fullscreen animation, and the fullscreen animation isn't config-able, I already set full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 in about:config, and disable sidebar or userChrome is not work too. and this is happend about one mouth ago after my nixos update firefox.

Asked by Nestor Liao 1 week ago

Last reply by Nestor Liao 6 days ago

Search Suggestions Unwelcome Drop-Down

Windows 10; Firefox 126.0.1; DuckDuckGo search engine: Drop-down suggestions a clever function, but entirely unwelcome in my universe. How to prohibit those? The probl… (read more)

Windows 10; Firefox 126.0.1; DuckDuckGo search engine:

Drop-down suggestions a clever function, but entirely unwelcome in my universe. How to prohibit those?

The problem in DuckDuckGo search is that one cannot readily edit the original search word/phrase, as the suggestions take over that area; can't do a quick LnUp or LnDn, can't do a quick LeftArrow or RightArrow if a correction is needed -- the suggestions just decide to bully their way in at every inopportune opportunity.

I've changed whatever settings in Duckville that I can find, but it doesn't care what I need or think. I've changed the Firefox Search settings but that doesn't make any difference.

Any information/assistance out there?

Many thanks. Appreciated.

Asked by Hikermann 6 days ago

Badge count for starred search folder

I've created a search folder to contain 'starred' emails but the folder doesn't show a badge count. Is this a setting somewhere or is it not supported? tia webby … (read more)

I've created a search folder to contain 'starred' emails but the folder doesn't show a badge count. Is this a setting somewhere or is it not supported?

tia webby

Asked by webby2019 6 days ago

Tab crash errors

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then wi… (read more)

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

Asked by Gareth Roberts 1 week ago

Last reply by Gareth Roberts 6 days ago

Facebook login problems FF Desktop Version only

Started a few days ago. Facebook, from bookmarks or freshly typed, does not like my password. States "password entered is incorrect". This appears to be the Windows v… (read more)

Started a few days ago.

Facebook, from bookmarks or freshly typed, does not like my password. States "password entered is incorrect".

This appears to be the Windows version only (126.0.1(64-bit)), as I can login from other, android, devices. Have not tried from a Linux version as none are current.

I have checked and FF does have the same credentials on each device tried. Attempting to reset password from the Windows version will tell me "something has gone wrong".

Cute, eh?

Asked by joea-too 6 days ago

Firefox forgets my passwords

Hello, My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did t… (read more)

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

Asked by fr.bergmans 2 weeks ago

Last reply by fr.bergmans 1 week ago

Continuously getting prompted to sign in when already signed in

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already log… (read more)

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already logged in to post this question, so I'm confused as to why I keep getting prompted.

I've tried:

  1. Numbered list item Removing the account, but the same unresponsive password prompt shows up
  2. Numbered list item Reinstalling, but same issue
  3. Numbered list item Resetting password, but same issue

Potentially related: I am successfully logged into my Firefox account on another laptop, and I'm seeing no prompts there. Any ideas what else to try?

Asked by kchao284 6 days ago

Suddenly FF cannot open saved .htm/.html files but Edge can. Anyone know why?

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to op… (read more)

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to open a saved .htm or .html file Win10 gives me a "Windows cannot find (path and file name)" error. If I "OPEN WITH" Edge it works just fine. I've checked my default apps and file type associations and they are all properly set to Firefox. I did a RESTART in Firefox but that was no help. Is this actually a Windows problem, or do I need to do a complete uninstall and reinstall of Firefox? Currently running Win10 (64-bit) and Firefox 126.0.1 (64-bit).

Asked by jonmikl1962 6 days ago

Firefox crashes on opening

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a … (read more)

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Asked by vargo.b 3 weeks ago

Last reply by vargo.b 1 week ago

Upload problems

When selecting a file to upload, firefox freezes, when windows file explore pops up to select a file. Looked through a the help articles, but many are older and do not re… (read more)

When selecting a file to upload, firefox freezes, when windows file explore pops up to select a file. Looked through a the help articles, but many are older and do not relect on my perticular issue, or they are to technical for me. Need to register a product and must upload a photo and order cop...go figure???

Asked by David Florence 6 days ago

Firefox opens with no tabs from last session, then immediately closes and reopens with the tabs

i formatted my computer, and used last session .Json files to restore my tabs from before. this allowed me to have my tabs. but even weeks after reinstalling, Firefox doe… (read more)

i formatted my computer, and used last session .Json files to restore my tabs from before. this allowed me to have my tabs. but even weeks after reinstalling, Firefox does something uncharacteristic. it opens with one window with one tab. then after a second or two, it closes. and then reopens with all the tabs. I would consider a re-install but i don't want to lose the tabs again, and i have 2 computers with different tab sessions (different users on the reformatted one as its a family computer)

its functional but annoying. What can i do?

i would include screenshots but you can't really screen grab a PROCESS, so that doesn't help here.

i am running windows 10.

Asked by Mike King 6 days ago