Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (read more)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Asked by Paul Ellis 9 hours ago

Last reply by jscher2000 - Support Volunteer 10 minutes ago

Optimizing Resource Consumption: Strategies in Firefox Platform for Memory Management and Performance Enhancement

What strategies or technologies has the Firefox platform implemented to ensure efficient memory management and minimize resource consumption, particularly in handling lar… (read more)

What strategies or technologies has the Firefox platform implemented to ensure efficient memory management and minimize resource consumption, particularly in handling large-scale web applications and multimedia content?

Asked by Muhammad Fahim Habib 1 hour ago

Last reply by Paul 11 minutes ago

make translate to translate ONLY SELECTED sites

hi the translate fucion in firefox is vry usefull, but i want to NOT TRANSLATE ANYTHING EXCEPT sites i select only i.e. surfing around german site.. .leave it german, bu… (read more)

hi the translate fucion in firefox is vry usefull, but i want to NOT TRANSLATE ANYTHING EXCEPT sites i select only

i.e. surfing around german site.. .leave it german, but i if i am interest in "german.de/talkshow" select it and translate only this

i see option to translate EVERYTHING and use some exception, but its the opposite of what looking for

thanx christos

Asked by ploufus 47 minutes ago

Last reply by jscher2000 - Support Volunteer 17 minutes ago

How can I print all of the sub-folder names.

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty … (read more)

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty other contain information I am looking for. I want to print on the sub folder names along with the number of entries so that so that I can copy/consolidate the non empty sub folder back to their original location. The sub folder list is very long. I work better with hard copy as opposed to flipping screens. Any time I tried to print the sub folder list, it printed all of the contents.

Thanks for any help.

Bryan

Asked by canblue 1 hour ago

Last reply by david 19 minutes ago

Where are paragraph styles defined

I want to change the styles, I know how to change teh default typeface but where are the Para styles hiding? And does anyone know of a style management add-on? thank you… (read more)

I want to change the styles, I know how to change teh default typeface but where are the Para styles hiding? And does anyone know of a style management add-on?

thank you....... liz

Asked by Lizat 1 hour ago

Last reply by david 23 minutes ago

Spam/junk is identified but stays in my Inbox...?

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way t… (read more)

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag.

How can I automatically do something with my junk/spam messages, something more than just tag them?

Thanks!

Asked by Gary 1 hour ago

Last reply by david 25 minutes ago

Disable Auto-Update NOTIFICATIONS in Thunderbird?

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe? A previous thread I started requested help for an issue that t… (read more)

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe?

A previous thread I started requested help for an issue that transpired when I updated from 102 to 115 back in 2023. https://support.mozilla.org/en-US/questions/1424162 After messing with it, I uninstalled the 115 update, deleted Thunderbird folders in my user's AppData folders and reinstalled the last update I knew that worked with the email that Thunderbird was having a problem which was 102. I had turned off auto-updates and got my four email accounts back like I prefer.

Last month I was presented with an update notification that I confused with a Firefox update and installed it. Darn - the Unified Folder in that one email was messed up again. I attempted some settings changed to the folders and it seemed to work. I was not too thrilled with the toolbar change at the top, preferring the small print Menu Bar at top, with Tabs directly under and finally Mail Toolbar at bottom but I resigned to live with the change.

A few weeks passed and the Unified Folder for that one email once again had a couple of subfolders under the account AND ALSO I noticed that syncing with my iPhone and other computers stopped. I was having to delete messages twice. TIME TO UNINSTALL AND FIND 102 AGAIN.

Not a huge deal besides needed to redo the columns to my preferences and I finally figured out the child inheritance to other folders thing with all this practice re-configuring to older versions.

So the question... is there a chance that I can have the new update notification stopped? I don't want to even be notified by way of a periodic popup that I have to be on my toes so I can dismiss.

Thanks, Steve

Asked by sgayres 3 hours ago

Last reply by david 27 minutes ago

After moving email from unified to a specific folder, it reappears in unified (and is in the folder)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it… (read more)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

Asked by julie95 1 day ago

Last reply by david 32 minutes ago

Firefox will not open any web pages when I am running my VPN.

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN. I have done the following, so far, restarting my system severa… (read more)

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN.

I have done the following, so far, restarting my system several times between trying these things:

Checked that internet connection and modem are fine. All pages load in Safari, with VPN running, but I prefer Firefox.

Checked the Network settings for my Mac. Ensured that No Proxy was selected.

Cleared my Firefox cookies, cache and history.

Tried running in troubleshooting mode, turning off all extensions.

Tried turning off Advanced Tracking Protection, which I usually run on Custom.

Refreshed Firefox.

Finally, I turned off my VPN and, viola, all sites work. Turned it back on, and can’t navigate, again. For instance, I tried to open YouTube, and got a blank screen. Turned off VPN, and got to main YouTube page. Turned the VPN on and tried to log in…nope. Turned it off and logged in. Turned it back on and tried to open a video….nope. Turned it off and opened the video…etc., etc..

I very much wish to continue using both Firefox and my VPN. Can you suggest a course of action? Thank you for any advice you can give!!

Asked by Dianardo 3 months ago

Last reply by jonzn4SUSE 34 minutes ago

Why does Thunderbird include the "Leave Messages on Server" for POP Accounts?

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include respon… (read more)

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include responders stating that this option does not apply to POP servers.

If this is correct, why does Thunderbird even include this setting for an account that is explicitly designated as a POP server/account? This is an invitation to confusion and misunderstanding; I have been a victim of this. It seems to me to be a no-brainer to change the code to remove this option from these POP accounts.

Asked by Tom Gordon 22 hours ago

Last reply by david 36 minutes ago

Import from Outlook doesn't even show up?

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation. I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.o… (read more)

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation.

I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.org/sv/kb/thunderbird-import

Using the import tool I should be able to select Import from Outlook, but that alternative doesnt even show up in my Thunderbird. I only have import from TB, SeaMonkey and address book from file...

What am I missing?

Thnx in advance.

Asked by Dain_547647 3 months ago

Last reply by Wayne Mery 49 minutes ago

websites won't load on Firefox

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still ca… (read more)

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still can't fix the problem. I have to switch to Edge to load the sites. I am tearing my hair out trying to get this fixed, but I will have to use other browsers if this doesn't get cleared up. Some sites load and most don't, but there is no rhyme nor reason to what it loads and what it doesn't. I do not have a great deal of tech know-how and cannot seem to fix this according to my research. I get no "error" messages except that the page can't load. Please help. I would hate to have to learn another browser.

Asked by Susan 1 day ago

Last reply by jonzn4SUSE 1 hour ago

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it.

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without … (read more)

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without losing my data?

Asked by Jaydeep Sambare 8 hours ago

Last reply by Googlethunderbird 1 hour ago

youtube.com is too slow

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web EVERYTHING especia… (read more)


OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web


EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

Asked by potatokth 23 hours ago

Last reply by jonzn4SUSE 1 hour ago

Can not set up a Mail service.

I used to have an account until my computer died last week. I can not remember my previous password, and I am not sure who to ask. if I did they would send it to my addre… (read more)

I used to have an account until my computer died last week. I can not remember my previous password, and I am not sure who to ask. if I did they would send it to my address, which I can not get into. Please help me John Eaton Wright

Asked by John Wright 2 hours ago

Last reply by christ1 1 hour ago

Thunderbird stops print spooler on Windows 11

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The … (read more)

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The spooler has to be restarted, otherwise no app/program will print, since only Print to PDF is then available. This is making Thunderbird almost useless to us. Help.

Asked by Eric W. 3 months ago

Last reply by Wayne Mery 1 hour ago

Internet access only working in Troubleshoot mode

New computer since a week ago. Thunderbird was fully functional the first days. Not using the computer for last 3 days. Now is the internet connection in Thunderbird o… (read more)

New computer since a week ago. Thunderbird was fully functional the first days. Not using the computer for last 3 days.

Now is the internet connection in Thunderbird only works in troubleshoot mode

How can i detect the the reason for the problem. Even the check for Update in The About fails with connection times out. Can´t access any of may mail accounts all fails. Unblocked Thunderbird in Firewall and Virus Running Windows 11 with latest updates. Thunderbird version 115.10.2 (64-bit)

Asked by Ulf Larsson 1 day ago

Last reply by christ1 1 hour ago

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 4 months ago

Last reply by maarten.bodewes 4 hours ago