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practically no volume on a certain website

When I'm on YouTube I can hear everything just fine. When I go to Chaturbate I have to turn the volume up to 100 and then I can only barely hear any audio. Can you help… (read more)

When I'm on YouTube I can hear everything just fine. When I go to Chaturbate I have to turn the volume up to 100 and then I can only barely hear any audio. Can you help me fix this please? It might be something very basic that I'm missing, but how do I check volume settings for a specific website? Or is the problem something else? I appreciate any help you can give me. Thank you so much.

Asked by GCG 5 months ago

Last reply by jonzn4SUSE 5 months ago

Unable to sign in. Recaptcha verification failed. Please try again.

The following websites: zwift.com https://www.myfitnesspal.com/account/login?error=RecaptchaFailed Cannot login. Running FF version 129.0.2 64bit. … (read more)

The following websites: zwift.com https://www.myfitnesspal.com/account/login?error=RecaptchaFailed

Cannot login. Running FF version 129.0.2 64bit.

Asked by riknbkr330 5 months ago

Last reply by cor-el 5 months ago

Firefox vs. Currently.com

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was c… (read more)

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was close to the time of a Firefox update which could be coincidental. I can log in using Chrome OK. Has anyone else reported this issue?

AT&T support claims to have no idea what would be causing this problem. They have had this bug for several years.

[edited email from community support forum]

Asked by don-west 1 week ago

Last reply by markwarner22 1 week ago

I keep getting this most annoying "SIGN IN WITH GOOGLE ACCOUNT" box and cant get rid of it

I cant get rid of this unsolicited "sign in with google" prompt which has cost me untold lost time having to type things over because it pops up when im looking at the ke… (read more)

I cant get rid of this unsolicited "sign in with google" prompt which has cost me untold lost time having to type things over because it pops up when im looking at the keyboard while typing , getting noplace ! It is deliberate harassment !

I DO NOT HAVE ANY GOOGLE ACCOUNT AND WILL NEVER HAVE A GOOGLE ACCOUNT .

Therefore I can't sign in using any google account ! Why then do I get this trash ? All the recommended ways to shut it off don't work ! They all talk about going to google account settings ! As I've said , I do not have any google account ! Therefore I can't go to any settings ! I can't get rid of this unwanted harassment !

I want to get rid of this garbage and never want it to come back after any BS "updates"

Asked by ronaldchampagne49 5 months ago

Last reply by ThePillenwerfer 5 months ago

Firefox Keeps Crashing after Latest Update

A few days ago I got a popup notice of a Firefox update. I clicked to download the update and away it went. However, since that update was installed, Firefox crashes se… (read more)

A few days ago I got a popup notice of a Firefox update. I clicked to download the update and away it went. However, since that update was installed, Firefox crashes several times a day. I click on the 'Tell Mozilla' button and restart my session, but then it happens again. Am I the only one who is seeing this?

Asked by jmay11 3 months ago

Last reply by TyDraniu 3 months ago

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (read more)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 3 weeks ago

Last reply by Sondra Kinsey 1 day ago

Lastpass on Firefox

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to pu… (read more)

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to put other icons in that position, but cannot see how to do the same for the Lastpass icon...... Could you help me, please....

Asked by Eoin 1 week ago

Last reply by markwarner22 1 week ago

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 5 months ago

Last reply by cor-el 5 months ago

Videos watched on Firefox pixelate and are unwatchable.

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on… (read more)

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on different browsers (edge, chrome) works fine. I've attached an image to show what I'm getting. Occasionally, it will work just fine but if I pause the video to come back to it, it goes back to this at some point.

I'm running on windows 11 and Firefox Version 134.0.2 (64-bit)

Asked by rad2_themax 1 week ago

Last reply by jonzn4SUSE 1 week ago

Open previous windows and tabs

Hello. I want to check the box for "Open previous windows and tabs," but it is grayed out so I cannot check it. Why is this not available to me? Please fix for me. … (read more)

Hello. I want to check the box for "Open previous windows and tabs," but it is grayed out so I cannot check it. Why is this not available to me? Please fix for me.

Asked by janetlee0224 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox is default. "search with GOogle" shows up

I just downloaded Firefox and designated it as my default browser. The purpose was to get away from using Google Chrome; however, when I go into Firefox, the only option… (read more)

I just downloaded Firefox and designated it as my default browser. The purpose was to get away from using Google Chrome; however, when I go into Firefox, the only options are to search with google????? Please let me know if this can be corrected.

Asked by luchsingerlois 5 months ago

Last reply by James 5 months ago

primary password

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does… (read more)

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

Asked by fsandy9 5 months ago

Last reply by TechHorse 5 months ago

Youtube not loading videos - jnn-pa.googleapis.com CORS failed

Hello, I am writing to you because there have been some problems with YouTube lately when using Firefox. The video won't buffer more than a few seconds, and sometimes I r… (read more)

Hello, I am writing to you because there have been some problems with YouTube lately when using Firefox. The video won't buffer more than a few seconds, and sometimes I receive an error message saying, "There was an error. Try refreshing the page or try again later." I tried using Safari on my phone, and it is working just fine, so it looks like it is not my internet connection. I am using uBlock Origin and other add-ons. To troubleshoot, I followed the instructions from one of the engineers of uBlock Origin here: https://github.com/uBlockOrigin/uAssets/issues/20586

He recommended reporting it to Firefox in the comments below to another user, but none of it worked for me. Therefore, I am contacting you to see if we can solve this issue. Thank you very much.

Asked by Garrod 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago