All Products Support Forum

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Hello, when I type in google.com, which I use for my homepage it displays https://www.google.com/webhp?client=firefox-b-1-m&channel=ts And the page is white and blank.

If I switch to desktop mode it appears. If I type in the address bar it searches.

I am not sure why it's not displaying, just happened one day.

I have attached screenshots.

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

Hallo,

since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung internet) still display the homepage correctly. Can you please solve this problem? If you need any further information to do so, please let me know.

Thank you very much and best regards Christa

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes and I go back in it will ask if I want to restore tabs, if I say no, then I get a new clean tab. However, the next time it crashes (which it will) and it asks to restore tabs, it restores tabs from the first time it crashed, not the current tabs I was on. I have deleted and reinstalled Firefox but it still crashes. And when I say it crashes it does it extensively, every time I go on Firefox. I’m sorry I don’t know the version of Firefox I have nor the operating system.

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones.

    Too many non standard screen resolutions out there for each phone???

Guesses...???

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being formatted correctly. I cannot scroll up anymore to reveal it. See the attached image.

I want to know why Firefox on my laptop just updated itself against my settings to ask first. I did not change the settings the settings were not changed by anybody else nobody else uses that computer but me. Firefox did it and I don't know how they did it or why but I need to know why and how because I lost all my passwords everything's gone. I need to know how I can get all my saved passwords back that were in my Firefox passwords manager. I would appreciate any help that anybody can give me and if you know what's the CEO of Firefox phone number is give that to me cuz I sure like to give him a call right now.

Hello everyone,

I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability when users attempt to navigate certain pages or perform specific actions.

Here are the details of the problem:

Browser: Firefox for iOS Devices tested: iPhone X, iPhone 11, iPad Air 4th Gen Issue: The website crashes intermittently when users perform actions like [specific actions causing crashes, e.g., filling out forms, clicking certain buttons, loading specific pages]. Frequency: The crashes occur frequently enough to hinder the user experience, impacting our site's usability. I have checked the website on other browsers and devices, and it seems to function correctly without any crashes. This leads me to believe that there might be an issue specific to Firefox for iOS.

I've ensured that the website's code is compliant with web standards and optimized for various browsers. However, I'm unsure why this problem persists solely on Firefox for iOS.

I'm reaching out to the community to seek advice, suggestions, or any similar experiences you might have encountered. I'm open to debugging suggestions, potential workarounds, or any insights that could help resolve this issue and provide a smoother experience for Firefox for iOS users.

Thank you in advance for your time and assistance. Your input would be greatly appreciated.

I am not able to browse "webmail.neominds.in" Showing security issue...not able to open my email on this browsing platform...need help...

Thanks & Regards Ashutosh.

going to the battery usage shows that firefox is using a lot of cpu no background refresh, high number of wifi data.

developers of Firefox could add few options for users

1. if there are multiple tabs make all inactive and only the active tab consume data

2. use compression engine so that less data is sent over the wire 3. dont auto play audio or video 4. use new os level power management https://developer.android.com/about/versions/14/behavior-changes-all

thanks

Ash