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Firefox not responding

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not respond… (read more)

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not responding" the page hangs a few moments then it takes me back to SketchUp login. I have not had any recent updates done or required since last logged in and that was yesterday all worked well.

Asked by gobatt 3 weeks ago

Last reply by zeroknight 3 weeks ago

Autofilled forms not recognized - recent occurrence

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't le… (read more)

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

Asked by guymadison 3 weeks ago

Last reply by zeroknight 3 weeks ago

Websites not working/loading because of CORS

Hello guys, so in the past 2-3 days i started facing Cross-Origin Request Blocked for a lot of websites lets take chatgpt for example, if i visit it i get: Content-Secu… (read more)

Hello guys, so in the past 2-3 days i started facing Cross-Origin Request Blocked for a lot of websites lets take chatgpt for example, if i visit it i get:

Content-Security-Policy warnings 2 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9. (Reason: CORS request did not succeed). Status code: (null). The resource from “https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9” was blocked due to MIME type (“text/plain”) mismatch (X-Content-Type-Options: nosniff).

and its getting so annoying that its blocking a lot of websites, i tried chromium it works fine and works awesomely no cors no problems. I even tried to disable the firefox protection, dns over https on/off, change my main dns upstream, installed firefox developer, compete uninstall/reinstall, cache clear from installers and from firefox it self nothing is working. I will provide firefox developer edition troubleshooting information but keep in mind it doesnt work on both firefox normal and developer

Please any help would be appreciate it.

Firefox v124.0.2-1

Asked by TMU RecKLesS 1 month ago

Last reply by zeroknight 1 month ago

crash while in troubleshoot mode

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 … (read more)

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

Asked by vhalvarez 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

downloading a file from an insecure source

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as p… (read more)

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Asked by Konrad Dymczuk 1 month ago

Last reply by zeroknight 1 month ago

resigned addons

The past two days Ive had about a dozen addons all updated with the same similarity, i.e. visited-color picker 1.2resigned1 Every one has not been updated for 6-7 year… (read more)

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

Asked by noel_envode 3 weeks ago

Last reply by zeroknight 3 weeks ago

Emails

Outlook is not working properly in Firefox. Works fine in other browsers but I prefer Firefox. It is only showing the first 20 or so e-mails, will not show e-mails in a… (read more)

Outlook is not working properly in Firefox. Works fine in other browsers but I prefer Firefox. It is only showing the first 20 or so e-mails, will not show e-mails in any other box, i.e sent etc.

Asked by HDIVER 1 month ago

Last reply by jonzn4SUSE 1 month ago

default startup page keeps changing

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page … (read more)

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page keeps changing on me and it's infuriating to have to remake it every few months.

What is going on??

AB

Asked by AB 2 weeks ago

Last reply by zeroknight 2 weeks ago

Browser re-sizing on start up

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've take… (read more)

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've taken a quick look through settings etc and can't see anything wrong...

Asked by matt_parker 2 weeks ago

Last reply by firefox2801 1 day ago

Extremely High Ram Usage

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so… (read more)

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so much memory up and really slowing my machine down on the internet also. Tell me how to fix otherwise I will have to switch to a different web browser. I realy love firefox and have been using since It was released. I really Don't want to switch Browers but this is to much any more. It has become much worse than a Year ago. I do Not have any addons or extension installed now, I don't use them enough to install. Thank you for your help in this BIG HOG memory problem.

Asked by customhitcher 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Login problem to the The Guardian Newspaper site/ hangs after clicking "sign in"

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventPar… (read more)

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventParams=componentType%3Didentityauthentication%26componentId%3Dguardian_signin_header and https://profile.theguardian.com/signin? )

The problem is that after I click "Sign In", that little circling line becomes the Energizer Bunny, circling away and circling away, but not logging me in.

I have no problem logging in using those login pages on Edge, so confident of username/password combo

I have (repeatedly) turned off tracking protection, Adblock Plus & Privacy Badger for the site, cleared history (cookies and cache, as well as all), followed the complete set of instructions at https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords, and refreshed Firefox. Still the same problem.

HELP - I don't want to be forced to use Edge :)

Asked by PaulWermer 2 weeks ago

Last reply by zeroknight 2 weeks ago

Firefox PDF viewer incorrectly displays PDFs after a period of inactivity on Ubuntu 23.10.1 with KDE Plasma

I am using Ubuntu 23.10.1 with KDE Plasma desktop environment. Since recently I've been experiencing the following problem with Firfox document viewer: after a period of … (read more)

I am using Ubuntu 23.10.1 with KDE Plasma desktop environment. Since recently I've been experiencing the following problem with Firfox document viewer: after a period of inactivity, PDFs become unreadable, and seem to cumulate everything that was displayed on screen (see screenshot). Ctrl + F5 does not help, and neither does closing the window and opening a new one with a link to the file. KDE Document Viewer displays the same file correctly.

Asked by Daigaku no Baku 1 month ago

Last reply by zeroknight 1 month ago

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (read more)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Asked by KimLou Global 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox print to PDF now inserts huge numbers of blank pages in the pdf at random places

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are ins… (read more)

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

Asked by argnotagain 4 weeks ago

Last reply by markwarner22 3 weeks ago

Firefox Debian significantly slower page loads than Chromium Debian

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling … (read more)

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling with slowness in Firefox, page loads take easily 15 seconds whereas loading the exact same page in another window at the same time with Chromium Debian build has near instantaneous load times. I've tried the following troubleshooting steps: - Created a new firefox profile - Tried "Troubleshooting Mode" in Firefox - Disabled ipv6 in firefox about:config and in Debian - Tried different DNS servers - Tried different non-debian specific builds of Firefox - Tried Firefox Beta and Firefox Nightly for Debian

None of these steps made any difference, and Chromium has continued to be significantly faster. Am really stuck here and would love to get to the bottom of this as Firefox is the only browser that works with a HiDPI display in Sway without blurryness. Happy to provide any and all diagnostics and reports that are needed. Thanks in advance!

EDIT: It seems to be some kind of networking issue, using a VPN solves it. But still doesn't explain why Chromium would behave differently.

Asked by Samuel (+Uni) 3 weeks ago

Last reply by zeroknight 2 weeks ago

Do you have the IBM Trusteer Rapport add on

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you… (read more)

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

Asked by Chipeto 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Remove logins and passwords

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is gr… (read more)

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is greyed out. How can I get that choice it be valid and to impliment that operation?? And to never have these stored??

Asked by MrJaakay 3 weeks ago

Last reply by cor-el 3 weeks ago

Download new version nag

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to b… (read more)

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Asked by Grizz B 4 weeks ago

Last reply by Paul 2 weeks ago