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All of a sudden all of my Comcast accounts are receiving the message: "Alert from account XXXXXX: Temporarily blacklisted IP Address - Try again later". Contacted Comcast and elevated all the way up to the top technical group and was told it was a Thunderbird issue. Tried resetting passwords, etc to no avail.

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile device? Thank you.

I have two email accounts on Thunderbird. One, the gmail account still works perfectly, but the other, a cox.net, has started today to not move and messages to trash or junk as set by the settings. This problem is across all my devices, PC, ipad and Iphone.

I have a personal family domain, with email service - my provider supplies me with a number of pop3/smtp addresses.

I have a Thunderbird a/c setup on a desktop running Linux Mint, thgunderbird version 115.5.0 (64-bit) SUPERNOVA using one of the pop3/smtp addresses - husbandATmydomain.me.uk and I receive emails from another of the domain's pop3/smtp addresses, sent by my wife from a Windows 10 laptop using Thunderbird, under the address wifeATmydomain.me.uk

Her Thunderbird a/c is correctly set up in her Thunderbird, to use the smtp server for her email address, wifeATmydomain.me.uk. There are no other addresses or identities set up on her thunderbird account. My thunderbird a/c is correctly set up to use the smtp server for husbandATmydomain.me.uk and has several other pop3/smtp addresses able to send addresses using their own smtp servers.

In MY Thunderbird address book my wife's address is given as wifeATmydomain.me.uk, with the display name "wifefirstname surname".

When I receive an email sent by my wife, to me, it appears in my Inbox with the Correspondents column showing MY name not hers. This means I am constantly missing emails from her. because her name is not visible in Correspondents column, but mine is there instead.

The Reply To: and From: addresses are correctly given as wifeATmydomain.me.uk when I examine the receive email details. It is only displayed with MY NAME, in the Correspondents column in the Message list header pane, using Classic View. Everything about her emails displays correctly in Message View, using Full Headers display.

The only thing I could find in research was to make sure her a/c was using the correct smtp server. It is.

How can I fix this please?

I really like this app. I always use it on desktop also but after a few last updates I noticed that battery usage of this app increased a lot and the percentage is very high. 1 hour screen time on youtube was 4% battery usage but on the firefox side it was 17 min / 11% battery usage. If you fix this It will be perfect for me. Here are the screenshots with different days. And I'm using sync feature and ublock addon. I always close the opened apps and I use deep sleep feature on my samsung device. And I forced to close the app. For now I stop using firefox for test purposes.

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still, clean everything... spinning forever...

I try my Firefox at mobile, that works. I need Firefox working on this. Cant use Chrome...

Help!

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefox. Any ideas how to fix this?

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

All of our "read" emails, --from all of our accounts -- have suddenly disappeared. All of the folders and subfolders are still present. We still get new email, but as soon as we read it, it's gone. We have had these same email accounts for years and have not made any changes. In Account Settings --> Synchronization & Storage --> "don't delete any messages" is checked. "Read" messages are still on our server.

So, 1) Why did this happen? 2) Is there any way we can get our messages back in Thunderbird?

Hello. I was searching my Inbox for e-mails I knew I had, but they weren't showing up! After doing a general search, I found the e-mails in the search results. Then, I clicked "open in conversation" and they were all there and labeled with "Inbox" or "Sent" folder, respectively. So I right-clicked and selected, "open in containing folder", but it didn't work! The "containing folder" opened [i.e., the Inbox], but didn't show the e-mail! So then I searched manually by scrolling in the Inbox to the date of the "hidden" e-mail -- yet it wasn't there!

(In other words, when I did "open in conversation" from the search results, it showed the conversation, but I can't actually see the e-mails in their containing folder!) Besides for this problem, but I think there are a lot of other e-mails that are "hiding" in this way as well. What should I do?

Thanks for any help you can provide!

Sincerely, Jonathan Rosenberg

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more details. This issue was observed ever since I updated to Firefox version 124.x. Prior to that the websites were working fine.

When I try to access the same websites and try to log into them using Microsoft Edge, I do not face a similar issue. They work fine.

I have cleared the browser cache, restarted firefox, and then tried. Still faced the same issue. I have cleared the DNS cache of Firefox browser (about:networking#dns) and then tried. Still faced the same issue. I have opened Firefox in Safe mode (Menu > Help > Troubleshooting mode) and still faced the same issue.

Can someone please help me in fixing the issue? I would like to refrain from using MS Edge or chrome browser.

I have had very few notices about Thunderbird upgrades. My records show Setup numbers: 3.0.exe, 8.0.exe, 52.4.0.exe, 52.9.1.exe, 78.12.0.exe, and then 115.5.2.exe. My address book made it through all but the last upgrade. No notice that I should save a copy of my address book ever showed up in any correspondence. I tried reinstalling an old upgrade but the upgrade always wants to update the installation. I did try to reinstall 52.9.1, but the next screen wanted my name and password. It would not accept any name and password that I could remember. So I tried searching for them at Xfinity and Comcast to no result. I did not try my Firefox password because it didn't seem appropriate. Incidentally, my records show 135 upgrades for Firefox for the same length of time as the upgrades for Thunderbird. My fear is that my address book is unrecoverable. I chose Thunderbird because I ofigured none of it would need backup if it became necessary to reinstall Windows 10. Which happened last year. I did not expect Mozilla to change Thunderbird so drastically that I couldn't get every thing back. Sorry but I'm a senior citizen and not computer literate. If I have to try to recreate my address book I may as well use Microsoft's Outlook as it looks somewhat simpler than Thunderbird - which I doubt.

I've been having this issue constantly since I started using Fire Fox and cannot seem to get it fixed. My school uses Canvas by Instructure for assignments, teachers will often times have links that are direct to a google drive that is only accessible through my school email account. Normally on other browsers i can just see the document normally(shown in one of the images using MS Edge), but on fire fox it asks me to authorize the account is mine and to enter my password in. After doing so i am met with "Authorization failed. Please click "Authorize" to try again."(shown in the other image using Fire Fox) and no matter how many times i am unable to access the document.

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unable to connect" started. Uninstalled and reinstalled, still happening. Uninstalled and scrubbed system of all relevant traces of Firefox (didn't meddle with minor registry entries), restarted and reinstalled. Still "Unable to connect".

I have exhausted my knowledge set and the only thing I know of that I have yet to try is monitor the ethernet stack or process activity.

Help!

Hello,

I'm facing a severe battery drain issue that occurs with all of the current Firefox versions for Android (Stable, Beta, Nightly). I have noticed that the problem mainly arises when I have played any type of video through the browser, such as a YouTube video or any auto-playing html video through a website. And I don't mean that the battery drain occurs WHILE I have the browser open, I mean in the background, after I have exited Firefox. I have also installed GSAM battery monitor with the necessary ADB battery stats permission given, and it seems that the "Video On" wakelock is always on with Firefox. It's like that the thread that plays the video has not stopped, even if I have force closed Firefox, and killed the video tab. For example, I'm attaching two screenshots from the battery monitor, where I have previously opened Firefox and played a video for like 15 seconds (see the "Audion On"), then immediately closed all the tabs and force closed the application. As you can see, the "Video On" has not stopped, like the "Audio On" wakelock, and continues to count (35 minutes). This may go on forever, such as if I leave the phone at night, I'll wake up the next day with Firefox video wakelock displaying something like 15 hours of playback (something that of course, is not true). The only way to stop the drain, is to restart the phone and not open Firefox.

Though, the issue may not even be related with video playback. I have read in the forums (like here: https://support.mozilla.org/en-US/questions/1432706) that other people are facing this issue as well, and worked around it by not using Firefox as the default browser. I have not tried it but, even if it works, this is not at all convenient. Other posts on reddit that verify the same issue I am having: https://www.reddit.com/r/pixel_phones/comments/18xh7w3/why_is_firefox_using_all_this_battery_i_havent/ https://www.reddit.com/r/zenfone/comments/18zlow0/since_android_14_video_seems_to_be_the_top/ https://www.reddit.com/r/firefox/comments/174d13d/firefox_excessive_battery_usage_on_android/

I do not wish to switch to chromium based browsers. Please take a look at the issue and let me know. Thanks a lot.

Specific 'Calendar' topic, but could also be considered to be about updating (improving) the Thunderbird controls/options/addons.

Is this a Feature Request, per say? If so, is it in the right place here? If not, where to put this?

Platform: Windows 10. Issue: Thunderbird (Lightning/Calendar) keeps aggressively stealing focus, i.e. putting the Reminder window on top of whatever else I am doing. This is incredibly annoying and unproductive. The only option is to completely disable Reminders, which defeats the purpose of course. See also, for example, https://www.reddit.com/r/Thunderbird/comments/185c727/how_can_i_prevent_the_reminders_window_from/. Requirement: I would like to still hear the Reminder sound, and it would be great if the application also 'gets highlighted' (in orange) on the Taskbar (like many applications that have something new going on, but do not immediately push themselves to the foreground) to get a visual Notification, as well.

In any case, this overly dominant behaviour of the application should NOT persist.

In the last couple of days I've been unable to login to my virginmedia accounts using firefox, all other browers work fine, I can enter details no trouble but as soon as I press the blue button on their page nothing happens, cleared cookies and data for virgin but didnt help.