All Products Support Forum

I use Firefox as my primary browser, and Comodo IceDragon as a back-up browser. For about the past week my Hotmail account, accessed through Outlook Live website, does not load it just brings up a white screen. I deleted all my temp files, and anything else I could think of that may be preventing it, but that did not work. In fact after doing this I have not been able to access my USAA account, it takes me to the log in screen and once I put in my user name it just keeps asking for the user name, it does not go any further. The pages are loading correctly with the Comodo IceDragon browser which I believe is very similar to Firefox.

I would very much like to get this issue resolved. I hope to get a response soon.

Is there any way to open the about:config page to a specific setting? I frequently toggle a particular setting on and off and would like a quick way to bookmark it for easy access.

I'm thinking something along the lines of: about:config?setting=media.peerconnection.enabled

Even better would be to allow a new value to be passed in as well: about:config?setting=media.peerconnection.enabled&value=true

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no longer supported. Please update your browser or download our desktop player." when I try to access. I've deleted all cookies and history. I've tried with no add-ons (safe mode). Nothing seems to help. I'm running Windows 10 (64bit) build 19044 on a Thinkpad with 16GB RAM and 1TB SSD.

Amazon music works fine with any chromium browser. Is this another big-tech effort to clear out their competitors? I'm not going to download any application from these big-tech overloards!

Thanks,

I have been using Firefox for years and have always used Gmail as my default email account. Suddenly I can no longer open a mailto link - just on one of my several PCs. I go to settings and there is no option for Gmail or anything else. I tried copying the link from one of my other computers but there is nowhere to Paste that. Weird...

A few days ago, I tried to have one window for private mode and one for public. For Private mode, I used settings for custom history and Always use Private browsing Mode. Somehow, it didn't work. I'm old and forget a lot of what I did. I reinstalled FF a few times, to no avail. So did uninstall and told them why, and that I planned to be back in a few days. Also, I uninstalled the Maintenance program first. I went to EDGE, but really hate it, so I downloaded FF now. Set for Private browsing. But it doesn't work. Keep getting public browsing. Even if I select it on taskbar icon, no luck. Don't see the purple glasses or whatever they were. I really like to use private mode.

I can sure use some advice.

When I click on "Show your bookmarks" icon in Firefox Toolbar / "Manage Bookmarks", it always opens "Other bookmarks". I want it to open "Bookmark toolbar" so I can quickly Edit resent viewings ?

The ">>" icon view is away too slow

How can I change this ?

Hello. I have been having this problem for a while now. When I enter an address in an existing tab with a :port number at the end of the website address and press the RETURN key the browser does nothing. You can see this issue in the video below. Video will expire on 12th september 2022 https://files.fm/f/xm2mxb829 Only way for me to enter an address with a port is to use an older website link from history or send tab from my desktop through ff sync.

Is there something wrong with my device or is it the browser. Im using firefox for android 102.2.0 on android 10

I recently ran into a problem with firefox and amazon. That was fixed by uninstalling/reinstalling and using links from the 'old firefox data' file. Some things did not come back as expected so I did a system restore. The last restore point was before the problem. That did not bring back the missing items though.

One of the things that changed is the 'shortcuts' The shortcuts I used have mostly gone away and do not re-populate, so far. I liked the convenience of having this list of frequently used shortcuts and half the ones I always used are gone.

The recent activity links seem to be limited to 16 and are huge icons.

Now there was a change to the control bar top of the page. Specifically the download status icon. It used to show the download progress and terminate when the dl is complete. NOW, and I find it annoying, upon completion of the dl, a drop down list of the most recent downloads pops-up. Why? I do not need to see that list every time a dl successfully occurrs. And why is there no way to let it go back to the previous operation?

There is an old adage that software developers don't seem to get: "If it aint broke, don't fix it."

I used to be able to move my tabs around in Firefox, but now they've become "fixed" in position when I open them. I verified in the Help Files that one can "Change the order of tabs To move a tab to a different position on the tab strip, just drag it there using your mouse", but now I can't seem to do that. What do I need to do to restore ability to move the tabs around? Using Windows 10, , and recently in the last week Firefox updated itself while the laptop was "sleep"ing to Firefox Version 102.0.1 (64-bit). Thank you. ~ SR

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

Firefox 102.0.1 macOS 12.4

When firefox is opened the UI is normal as shown in the first screenshot. But if I clicked any menu item, the tabbar displayed in a weired way as shown in the second screenshot.

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but not the midi file. Each midi when you click on it has an automatic download feature that initiates for each file so that you can automatically download the file quickly and easily, however, DownThemAll cannot download the midi. I will provide a website so that you may try to download the midi to understand what DownThemAll does. http://breadsite.org/classic.htm If there is a fix, please help! Thanks again for the help I received from RobertJ,

Ever tried to download a file through firefox and then pause it to resume it after sometime and end up having the rest of the file being downloaded in an instant but upon opening realise the file has been corrupted. I am facing this issue like so frequently it has become like a norm that pausing a downloading file will give a corrupted one for sure. And please note that other browsers don't reproduce the issue infact the links are pause supported in all aspects

I just tried to open a new window using File, New Window. It is GONE. I always use that. Now all I get are New Tab New Container Tab (grayed out so I can't select that) New Private window, some other stuff.

The same is true if I right click. I get: Open Link in New Tab Open Link in New Private window.

What did I do to cause these changes?

I've seen this asked (and unanswered) previously.

Since there is an option, I want to know what this is. Does that mean all the rest of the stuff in the cache is public? ' What sort of stuff is in private data? Why do I want to (or not want to delete it.)?

I haven't seen this before and haven't seen it on the OSX Version.