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500 Internal Error

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding … (read more)

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

Asked by Reg Reg 4 months ago

Last reply by Paul 4 months ago

Firefox is very slow!

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but vi… (read more)

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but videos will play for a short time and then freeze never to continue and downloads are painfully slow, 2 to 4 mbps. Edge and Chrome download normally and videos play with no issue. I need this fixed or Firefox is going bye bye!

Asked by Ray Dunne 4 months ago

Last reply by jonzn4SUSE 4 months ago

Cannot login to Sam's Club website

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the … (read more)

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Asked by george35 5 months ago

Last reply by zeroknight 5 months ago

Disappearing menu bar

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I sta… (read more)

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I start Firefox, menu bar is hidden again. Reinstalling Firefox -- no joy. Restarting in safe mode -- no joy. Help!

Asked by Andrew Boots 4 months ago

Last reply by zeroknight 4 months ago

  • Solved

Pocket tags disappeared

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don'… (read more)

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Asked by Kostja2 4 months ago

Answered by Kiki 4 months ago

  • Solved

Firefox closes out of nowhere and no longer allows you to open it

I have been using Firefox for many years and I have never had problems, until now, out of nowhere Firefox closes and the little window opens that the report is being sent… (read more)

I have been using Firefox for many years and I have never had problems, until now, out of nowhere Firefox closes and the little window opens that the report is being sent to Firefox, but I can no longer restart or open Firefox, until I reset the computer, This can happen one, two, three and even four times a day, making it very uncomfortable to reset the computer.

I have already tried many ways to solve the problem, from completely uninstalling Firefox and reinstalling it, I use very few extensions, I already disabled WebGL and also disabled hardware acceleration, nothing has worked, when Firefox closes, I cannot open Firefox Developer either and That browser was not even open at the time of the failure with Firefox.

System 3.4 GHz Intel Core i5 de cuatro núcleos NVIDIA GeForce GTX 775M 2 GB 8 GB 1600 MHz DDR3 macOS Ventura 13.6.3

Firefox: 121.0

This is what appears in the error message

AdapterDeviceID: 0x0412 AdapterVendorID: 0x8086 Add-ons: %7B806d871e-a45a-4d26-8686-65fb36a5b399%7D:3.1,newtaboverride%40agenedia.com:15.1.1,langpack-es-MX%40firefox.mozilla.org:121.0.20231211.174248,es-ve%40dictionaries.addons.mozilla.org:1.1.18.2webext,uBlock0%40raymondhill.net:1.54.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.7,mercadolibre%40search.mozilla.org:1.1 AvailablePhysicalMemory: 2027139072 AvailableSwapMemory: 1071644672 BackgroundTaskMode: 0 BuildID: 20231211174248 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1703917709 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GpuSandboxLevel: 0 HeadlessMode: 0 InstallTime: 1703870048 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 71 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1703917708 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1100-W0010000-T010) WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 31977472 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 17 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1703917708 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20231211174248","version":"121.0","vendor":"Mozilla","displayVersion":"121.0","platformVersion":"121.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"22.6.0","locale":"es-419"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0412","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x10de","deviceID":"0x119d","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"unused"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"iMac14,2","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"es-MX","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.formfill.enable":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.addresses.enabled":false,"extensions.formautofill.creditCards.enabled":false,"layers.acceleration.disabled":true,"media.gmp-gmpopenh264.lastInstallStart":1703870080,"media.gmp-gmpopenh264.lastDownload":1703870081,"media.gmp-gmpopenh264.lastUpdate":1703870081,"media.gmp-widevinecdm.lastInstallStart":1703870080,"media.gmp-widevinecdm.lastDownload":1703870082,"media.gmp-widevinecdm.lastUpdate":1703870082,"media.gmp-manager.lastCheck":1703871110,"media.gmp-manager.lastEmptyCheck":1703871110,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"signon.management.page.breach-alerts.enabled":false,"signon.autofillForms":false,"signon.generation.enabled":false,"signon.rememberSignons":false,"signon.firefoxRelay.feature":"disabled","widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.09276904 Vendor: Mozilla Version: 121.0 useragent_locale: es-MX

Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Asked by Marcus 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Firefox has taken over PDFs

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of… (read more)

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of the file. I do not want this, I prefer my PDF reader! How do I stop Firefox trying to take over this function? (other than converting to Chrome)

Asked by Tony 5 months ago

Answered by Tony 5 months ago

Account Names

My account names to all of my email masks have disappeared. Why did this happen? How do i get them back? Now I have not idea which email masks are for which accounts. … (read more)

My account names to all of my email masks have disappeared. Why did this happen? How do i get them back? Now I have not idea which email masks are for which accounts.

Asked by danzehr1 4 months ago

Last reply by Figure8565 4 months ago

Is this really Mozilla, or Google Playing DIrty?

Is this really Mozilla or Google playing dirty? I ask because the site I was trying to access suddenly has stopped working on other browsers, so I thought I would try it … (read more)

Is this really Mozilla or Google playing dirty? I ask because the site I was trying to access suddenly has stopped working on other browsers, so I thought I would try it on Firefox, and this is what happened. I do not have the security key it is asking for so I cannot even log into the site. The site support told me that they recommend Google Chrome. It seems too coincidental that it suddenly stops working on other browsers and Firefox won't even let me login. Nor has it EVER asked me for a physical security key to access any site before.

Asked by antony.henry911 4 months ago

Last reply by Figure8565 4 months ago

visited links colors

With color perception limited vision, I cannot distinguish default colors for visited/not-visited link colors. I tried changing colors in Settings via: Colors / Override… (read more)

With color perception limited vision, I cannot distinguish default colors for visited/not-visited link colors. I tried changing colors in Settings via:

Colors / Override FF's default colors for text, website backgrounds, and links:

I changed the colors to what suits my needs BUT just changing those colors ALSO put focus(?) lines around various texts and randomly changes colors elsewhere in arbitrary fashion making my changes unacceptable. What am I doing wrong?

I am not stupid, but I do not understand the langauge used in describing "modifications." It would be useful for people in similar states of lack of knowledge to have at least maps/legends of web pages explaining the arcane language of webs.

TIA Stephen

Asked by stephen11962 4 months ago

Last reply by Terry 4 months ago

Back To Top for Firefox (WE) replacement

I love this addon, but sometimes it doesn't respond. it hasn't been updated since 2017 and the support page is inaccessible. Back To Top for Firefox (WE) Is there a s… (read more)

I love this addon, but sometimes it doesn't respond. it hasn't been updated since 2017 and the support page is inaccessible.

Back To Top for Firefox (WE)

Is there a something similar available?

Asked by noel_envode 5 months ago

Last reply by noel_envode 4 months ago

can't play videos on Firefox for android

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube she… (read more)

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube shenanigans with ublock (I also get this problem on steam) or unblocking. I would really prefer that I don't have to reinstall AGAIN. I already had to do that not long ago. Can anyone help me with this problem...? Thank you

Asked by ttaraeley 4 months ago

Last reply by Paul 4 months ago

  • Solved

Cookie 'Manage Exceptions' Not Working

1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter. 2 I set the same sites in th… (read more)

  1. 1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter.
  2. 2 I set the same sites in the 'Manage Exceptions' tab so that these sites do not have their cookies deleted.
  3. 3 Save Settings
  4. 4 Close and re-open Firefox. All cookies are deleted.

I suspect this is a bug?

Cheers.

Asked by vhewa 4 months ago

Answered by zeroknight 4 months ago

Websites don't work with FireFox but do with other browsers

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem … (read more)

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem hasn't been fixed by I clearing cache and cookies as recommended back when I first asked a year or so ago.

Now the latest website I haven't been able to use is the Post office! USPS.com -- If I try to track a mail piece using my tracking number the site can't bring it up. The site tries for long time then tells me to try later. When I try with another browser such as Chrome, the result is there within a couple of seconds. It looks like I'm going to have to leave FireFox which I hate as I've used it so long - over ten years at least.

Version 121 Windows 10

Asked by rkclaw 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Solved

Access to my banking site td.com no longer works with latest version

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not under… (read more)

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The online banking works normally with Safari. Please help me fix this quickly.

Thank you.

Asked by brian321 4 months ago

Answered by brian321 4 months ago

Graphs from www.investors.com stopped loading. No grid is showing on the larger graphs when they do load.

Hello, I'm a subscriber to the www.investors.com. when i click on a stock symbol, the stock chart takes a long time loading. when they do load, no grid shows on the graph… (read more)

Hello, I'm a subscriber to the www.investors.com. when i click on a stock symbol, the stock chart takes a long time loading. when they do load, no grid shows on the graph. I do not encounter the similar problems when I use MS Edge or Google Chrome. Can someone help. Thank you.

Asked by rpclaire 4 months ago

Last reply by cor-el 4 months ago

HTTPS-Only Mode

In HTTPS-Only mode I quite often get a message that the site does not support https but when I Continue the page I land on is a https page. I can't understand what's happ… (read more)

In HTTPS-Only mode I quite often get a message that the site does not support https but when I Continue the page I land on is a https page. I can't understand what's happening here: does the site have a https page Firefox can't detect or is HTTPS-Only creating the https connection for me, or is it only pretending to be https and there is no real extra security? If someone could enlighten me as to what's happening I'd be most grateful. I have a couple of screenshots to show what I mean, but perhaps you know exactly what I'm talking about anyway! I'd add I can't see anything in the Help articles that seems to deal with this situation, but perhaps I'm just being a bit dense (not unknown!). Hoping you can clarify this for me.

Asked by peejaymoz 4 months ago

Last reply by cor-el 4 months ago

Wiadomosci

Dzień Dobry, Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę. Po… (read more)

Dzień Dobry,

Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę.

Pozdrawiam Wojciech

Asked by Wojtek Sierpotowski 4 months ago

Last reply by Kiki 4 months ago