All Products Support Forum

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Why won't web pages show in dark mode and are still white. So far the only browser I have seen that will also darken a web page is the standard Samsung browser. Love Firefox on my computer but on a tablet the darkening of web pages from the bright white is crucial. How can this be fixed?

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads.

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the keyboard sits but I can type on the blank area and the keyboard responds with characters. Eventually I have to repeatedly close Firefox Android to get it to operate correctly. Clearing the keyboard app (Samsung) seems to help.

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Surely I'm not the only one, when I try to paste in to a field in firefox 122.01 stock android 13, the paste buttons disappears almost immediately after you long press on a text field. Maybe 1 time in 3 it works ok.

Also, does anyone else have an issue with accessing facebook in firefox? Most times you try to type in a text box, it appears under the on-screen keyboard.

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

I have been using Firefox for Android Beta for several years in various phones. I recently bought a new phone and the browser no longer shows an option to "Quit" when I touch the three dots on the right side of the search bar. As a result, some websites stay connected after the browser is closed. When I restart the browser I am still logged in to the websites. How can I change this? The previous phone was using version 123.0b3. The current phone is using version: 123.0b7 Thanks. Jim Hampton

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email, the login wasn't there and a few other logins were gone, this was in 2021, my old pc is really slow and I can't access my computer's account cause it's corrupted and I reinstalled, reverted Firefox, like 5 times but it never worked, if you want to know My email was a gmail login

I'm getting pixelated square and background images on Firefox for Android . I also did same post 5 months ago but issue is still not fixed. I have flagship killer device so my phone can render graphics so it's must be App issue.i'm attaching screenshot here so Devs can fix this issue .