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Print Button Does Not Work

I cannot get the print button to work in my emails. I used to be able to close Firefox and re-open and then it would work, but today that did not work. I shut down my c… (read more)

I cannot get the print button to work in my emails. I used to be able to close Firefox and re-open and then it would work, but today that did not work. I shut down my computer completely and still it does not work. I am attaching a snip of the screen showing the print button.

Asked by iknowreno 2 days ago

Firefox preferred web browser

Hi ... the Firefox icon opens windows explorer instead of Firefox. I would prefer firefox, but I am forced to use Edge instead. Oh, I have uninstalled it and reinstalle… (read more)

Hi ... the Firefox icon opens windows explorer instead of Firefox. I would prefer firefox, but I am forced to use Edge instead. Oh, I have uninstalled it and reinstalled it 3 times.

How does one fix this problem?

Gordo Weitzel Metro Vancouver, BC CANADA

Asked by Gordo 2 days ago

Last reply by cor-el 2 days ago

Folder "popstate-1.dat" Under Email Account

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below… (read more)

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

Asked by David Stuhr 5 days ago

Last reply by David Stuhr 2 days ago

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 5 months ago

Last reply by CommandrX 2 days ago

proble with thunderbird message

I get this full screen message wants to access your google account. This will allow thunderbird to read ... ... by clicking allow ... I can't see allow and can't ch… (read more)

I get this full screen message wants to access your google account. This will allow thunderbird to read ... ... by clicking allow ...


I can't see allow and can't change the size of the screen

Asked by elliotcramer 2 days ago

Last reply by david 2 days ago

Can not do video call on Facebook from this browser

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do … (read more)

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do some do not. I disabled all addons and still it says the same error. Is it because of Facebook encryptions? I also could before. So what now?

Asked by Mary 3 days ago

Last reply by marry shah 3 days ago

Can't receive/send email

I have used Thunderbird for Windows for probably 15 years at least. I change my password to my AT&T email address and have not been able to use Thunderbird since (Ma… (read more)

I have used Thunderbird for Windows for probably 15 years at least. I change my password to my AT&T email address and have not been able to use Thunderbird since (May 2). It ask for password but when I input my new password it cannot connect. I deleted stored passwords and now none of my email accounts work. I have been forced to switch to Outlook, but would like to be about to use Thunderbird. A friend that I help with computer issues had the same problem several months ago. She changed her Roadrunner password and has not been able to get email via Thunderbird since. She only has one email address, also forced to use different email program. Why did it quit working because we changed passwords?

Glen Midkiff grm1943@gmail.com glenmidkiff@att.net

Asked by glen Midkiff 2 days ago

Last reply by david 2 days ago

Search filters are missing from YouTube when using Firefox, but they appear in Chrome.

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome s… (read more)

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome site.)

Asked by karen113 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Can't download files in yahoo browser today. Yesterday I could

I have no idea how to fix a problem that just emerged in the last hour. I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Fir… (read more)

I have no idea how to fix a problem that just emerged in the last hour.

I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Firefox as my browser for more than 10 years. I tried restarting my computer that didn't help.

Stephanie Ezrol

Asked by stephanieezrol 3 days ago

  • Solved

I can't open uwyo.edu website on mac firefox

Hello, I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of the… (read more)

Hello,

I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of them worked for me. I checked the DNS and different networks, and I also checked the link below:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I would appreciate it if you could help.

Thank you and best regards, Farshad

Asked by Farshad Ghorbani 4 days ago

Answered by jonzn4SUSE 4 days ago

recaptcha

Every time I sign into something using Firefox the recaptcha does not allow me to continue. If I switch to Google Chrome it works. Please help me to be able to use Firefo… (read more)

Every time I sign into something using Firefox the recaptcha does not allow me to continue. If I switch to Google Chrome it works. Please help me to be able to use Firefox.

Asked by v.mfred 3 days ago

global-messages-db and non-local IMAP foders

Hi! What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally? And a more generally, how does this part work, … (read more)

Hi!

What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally?

And a more generally, how does this part work, message indexing and remote IMAP folders not stored locally? Here, after removing the database, thunderbird indexed only some very limited set of IMAP folders in the Gloda, but not all of the folders, despite all are checked for "Include in global search". Or maybe it didn't even index whole folders, - I can't say for sure.

Thanks,

/mjt

Asked by mjt 3 weeks ago

Last reply by mjt 3 days ago

access to bt email .My password not accepted..Why?

Please help me with bt password . its not being accepted. new one not excepted either .old ones not accepted. What can I do? I have maybe important emails I cannot open.… (read more)

Please help me with bt password . its not being accepted. new one not excepted either .old ones not accepted. What can I do? I have maybe important emails I cannot open. Please advise me in simple steps please.

Asked by fioclowd 3 days ago

Removing duplicates (30,000+ emails) systematically and **without** addons.

Using Thunderbird 115.11.0 (64-bit) on Manjaro (Linux - fully updated). Thunderbird is a great and fantastic email client and I will always appreciate Mozilla for its pri… (read more)

Using Thunderbird 115.11.0 (64-bit) on Manjaro (Linux - fully updated). Thunderbird is a great and fantastic email client and I will always appreciate Mozilla for its principals.

I'm using IMAP and I moved some messages from a Gmail account to another IMAP account and somewhere along the way, an additional 10,000+ emails have been duplicated (about one third).

How can I systematically remove duplicates without the use of an add-on? The reason I don't wish to use an add-on is because every add-on I've found requires the following permission Have full, unrestricted access to Thunderbird, and your computer. and that is absolutely terrifying.

Are there any remedies for (systematically) handling duplicates without handing over all the keys to the kingdom?

Asked by mozilla586 1 week ago

Last reply by mozilla586 3 days ago

firefox opens a new tab by itself when browsing, especially when shopping

When I'm browsing, especially when shopping, say, Amazon, eBay, or Swanson Vitamins or wherever, FF opens a new tab which remains open to the right of the left-most origi… (read more)

When I'm browsing, especially when shopping, say, Amazon, eBay, or Swanson Vitamins or wherever, FF opens a new tab which remains open to the right of the left-most original tab. Of course, when I + a new tab which I want it to stay open, it opens and, again, by itself, FF closes the first tab and the latter takes over the left-most spot. And, in case of eBay, when I click on an item I want to check, it keeps on opening a new tab on the original tab. Placing the cursor on FF icon on task bar displays all the tabs. I never had things like above happen with previous issue FF. Of, course, I don't know since which FF version was stable in the way I wanted. Does anyone know how to set FF to stop taking all these unwanted actions?

Asked by misosiru 3 days ago

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 1 week ago

Last reply by Candlejack 3 days ago

TB Inbox emails not showing up immediately

TWO issues: 1. TB use to display emails in the INBOX immediately. Now I have to click another folder then go back to Inbox for the emails to be visible. 2. Emails wit… (read more)

TWO issues: 1. TB use to display emails in the INBOX immediately. Now I have to click another folder then go back to Inbox for the emails to be visible.

2. Emails with the red flame are junk emails. I think those use to automatically go to the Junk folder but now they're showing up in my Inbox and I have to manually send them to Junk folder. Am I wrong on this or has something changed?

Asked by jworks 1 week ago

Last reply by jworks 3 days ago

Hacking

There is a hacker who accessed my Google account via Firefox about 10 hours ago, with the result my language setting has been switched to Korean. I live in Hong Kong and … (read more)

There is a hacker who accessed my Google account via Firefox about 10 hours ago, with the result my language setting has been switched to Korean. I live in Hong Kong and have never been to Korea, and I do understand Korean at all. Can you help pls? Thx.

Asked by Alfred Liang 3 days ago