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  • Archived

Can't update Firefox

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway … (read more)

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

Asked by jillv46 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Downgrade Firefox to version with the bookmarks Sort by name not removed

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All … (read more)

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

Asked by andresz01 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Fedora 38 FF 112.0.1

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which … (read more)

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which can cause all four CPU's on Intel i5 to hit hi 90%. This problem appears to have started in this release.

Have disabled Privacy Badger and installed Adblocker Ultimate. This seems to have cleared the problem and Malwarebytes Browser Guard is now reporting results. Can't see how to mark problem as fixed??

A further observation which may be related to this problem. Response time seems very sluggish on FF 112.0.1

I have re-enabled both Privacy Badger & MalwareBytes and disabled Adblocker Ultimate. Both appear to be functioning now.

I have noticed that the WebExtensions process can consume as much and sometimes double the CPU & memory resource as that needed for the Firefox process. Is this to be expected? Do I need these extra security features, or are they built-in to the browser anyway?

Asked by scm999 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Firefox Automatic Update Keeps Locking dpkg

I am running Ubuntu 18.04 and the current version of firefox is 112.0.1. The problem has occurred on two different machines. My Friday routine normally involves updating… (read more)

I am running Ubuntu 18.04 and the current version of firefox is 112.0.1. The problem has occurred on two different machines.

My Friday routine normally involves updating my computers. Normally, I start firefox and get some preliminary work things out of the way before using sudo apt-get update/upgrade (sudo apt update) to update my system.

However, firefox has interjected and updated itself twice in the past month or so. When it says it has done the update and needs to be restarted, I click the button and it restarts. This would not be a problem since it was going to get updated anyway, however, when I go to start sudo apt-get upgrade to update the rest of my system, I get the following error:

E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable) E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?

This lock traces back to firefox and persists for several hours. The first time I assumed something weird just happened resulting in the lock not being released when firefox restarted after its update. However, since this is the second time that it has happened there is something going on with your updater not releasing properly. Normally, the lock is released immediately after the updating software is finished updating, however, this is not the case with firefox right now.

Please fix this bug.

Asked by SH 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Android navigation bar(back, home, recent buttons) keeps popping up when using Firefox

Hey there, As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes… (read more)

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

Asked by taohidupolok 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to load Javascript in OWA

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have … (read more)

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have no problem to access OneDrive and my other MS apps. I get in both cases a "failed to load Javascript" error messages, failing to load the "chunk 5016797" in mail, and the "chunk 917352" in calendar. Refreshing the tabs, restarting FF, restarting the computer, restarting FF in troubleshooting mode (no extensions) as suggested in an existing thread on this topic, updating FF and updating Windows (still Win8.1, though), didn't help. I access normally both mail and calendar in Chrome, but want to keep and use FF as my main browser. Can you help fixing this JS issue ? Many thanks

Asked by govaerts_marc 1 year ago

Last reply by govaerts_marc 1 year ago

  • Solved
  • Archived

The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore. Before update to Firefox 113 (version 112 or older), the w… (read more)

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore.

Before update to Firefox 113 (version 112 or older), the width size is still normal: full size; like search-engine-textbox on Toolbar.

  • 5 screenshot:

[1]: Firefox 113, about version, link image: 1-About-version

[2]: Firefox 113, the width size of search-engine-textbox on Toolbar is full size, link image: 2-Search engine textbox - on toolbar - full width

[3]: Firefox 113, customize mode, the width size of search-engine-textbox on Overflow Menu is now full size, link image: 3-Search engine textbox - on overflow menu - customize mode - full width

[4]: Firefox 113, after customize, the width size of search-engine-textbox on Overflow Menu is no full size anymore. The width is so narrow, link image: 4-Search engine textbox - on overflow menu - after customize - narrow width

[5]: Firefox before 113, screenshot of another post (2022-may-04), the width size of search-engine-textbox on Overflow Menu is now still normal: full size.

link image: image on reddit

link post: post on reddit


Please review and restore the width setting, same as version 112 and earlier.

Thanks and best regards!

P.S.: I posted this on " Mozilla Connect > Discussions" at this link: The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

Asked by zuumvuoogkagwkqpqa 1 year ago

Answered by cor-el 1 year ago

  • Archived

Very high CPU usage when closing Fx 112.0.2

After upgrading one machine from Fx 110.0.1 to Fx 112.0.1 (as per usual with "major" upgrades with the full install file) I noticed very high CPU usage when closing Fx, a… (read more)

After upgrading one machine from Fx 110.0.1 to Fx 112.0.1 (as per usual with "major" upgrades with the full install file) I noticed very high CPU usage when closing Fx, and it took quite some time to settle. I upgraded it to 112.0.2 via Help-About, but saw the same issue.

That is, starting Fx, opening a "private browsing window" and visit some site, say a search engine, then closing the private window and finally the first Fx window. (At the time I also see some spikes in CPU usage from the firewall software etc.)

Since I can’t have it like this, computer almost stalling for 30 sec, after closing Fx, and to see if there would be any update later to solve this issue, I uninstalled Fx 112.0.2 (I have complete backups of Fx profiles), and, just as a test, reinstalled Fx using the prior version of setup that I had, Fx 110.0.

Of course this meant a clean profile, not what any user wants to see (missing bookmarks is almost minor compared to all settings, incl. in add-ons, gathered over time. So I used the profile manager to change to my previously used default profile. After a restart I was greeted with a prompt that this couldn’t be done (since it may corrupt bookmarks(?) etc.) and I was left with the only options to abort (cancel) or create a new profile. Oh, great. I had not even used the newer ver. (Fx 112) to change or create anything, but I assume Mozilla could have something between the different versions.

So, I uninstalled Fx 110.0 (and of course in the process of creating a new profile/resetting settings it had reverted to "download updates in background", and I had to change that setting back, and stopped what was pending, during my tests trying to move it to my old profile). I installed Fx again, using the setup file for 112.0.1 and did a direct upgrade to 112.0.2, and pointed it to my old default profile, which had been used with 110.0.1 and during the first upgrade to 112.0.1.

Fx is working with my profile again, but it takes a very long time to close and (perhaps together with other software) consumes a lot of CPU, almost stalling the PC. During one such situation this morning I got two prompts for XULRunner "Could not determine any profile running in background task mode!" Never seen before. (I noticed that there now is a new folder in Roaming\Mozilla\Firefox\ called "Background Tasks Profiles".

Any help would be very much appreciated.

Asked by atria 1 year ago

Last reply by atria 1 year ago

  • Archived

Video not playing on Firefox Android 112.2.0

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play … (read more)

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play button. The progress bar on videos does move, so it's likely not a connection issue. It's not only on YouTube, any video and stream on any website has the same issue. I have enabled autoplay, deleted cookies, disabled add-ons but nothing helps.

Asked by Phuocphuc46 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android app losses tabs on close

In the last couple of days I noticed that if I open Firefox on my Android phone and let's say open up a couple of new tabs, leave them there and close the app the next ti… (read more)

In the last couple of days I noticed that if I open Firefox on my Android phone and let's say open up a couple of new tabs, leave them there and close the app the next time I open up the app randomly some of the newly opened tabs disappear (they are there in the history as visited but the tab isn't open). Also in if I let's say use a tab that already have been open and use it to browse some website when I reopen the app the webpage loaded sometimes doesn't load the last visited site but one that was visited before that one (but still the actual site is in the history). For example let's say I open a tab and I go to site 1, then site 2, then site 3, close and reopen the app the tab I last used could randomly either be missing, instead of site 3 actually load site 1/2 or with equal chance actual work and load site 3 where I left off.

Asked by vbence121 1 year ago

Last reply by vbence121 1 year ago

  • Archived

Garbled PDFs viewed in Firefox

Android phone. Firefox. When I click on a link and am taken to view that PDF in Firefox, I can no longer read the documents, they're all garbled. This started happenin… (read more)

Android phone. Firefox. When I click on a link and am taken to view that PDF in Firefox, I can no longer read the documents, they're all garbled. This started happening relatively recently.

Asked by glturillo 1 year ago

Last reply by Paul 1 year ago

  • Archived

FF 112 Tabs on the bottom beneath the bookmarks toolbar

Hi, For years I have read directions to get my tabs back where is most logical for me, below the Bookmarks Toolbar. Now with this latest version of Firefox the workaroun… (read more)

Hi,

For years I have read directions to get my tabs back where is most logical for me, below the Bookmarks Toolbar. Now with this latest version of Firefox the workarounds I had before are not working.

To cut a long story short: I have made a Chrome folder under the Profile folder I have made CSS sheet with what looks like the commands I need. I have configured Firefox to read the userChrome.css sheet.

I have followed all the directions on this thread https://support.mozilla.org/en-US/questions/1375646 (most of which are repeated elsewhere) and it still doesn't work.

I am beyond frustrated - if anyone happens to know where I can go to request this as blinkin' option I would love to know.

Please could someone help me sort this out in the meantime though?

This is what is in the CSS sheet (which is in the correct place according to the above instructions - checked that already):

Thank you in advance.

/***** START of Sample Rules (delete and replace with your your own rules) *****/
/* TABS: below Navigation Toolbar - fixed for 111/113 */

/* ROOT: VARS */
*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 27px !important;
  --tab-min-width:  80px !important; /*minimum:50px*/
/*  --tab-overflow-pinned-tabs-width: 175px */
}

/* TABS: POSITION */
#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0;
  width: 100vw !important;
}

/* Firefox 107 and older *//* #tabbrowser-tabs { width: 100vw !important; } */

/* navigator-toolbox: PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TABS: HEIGHT */
#tabbrowser-tabs,
.tab-stack,
.tab-content {
  height: var(--tab-min-height) !important;
}

/* TABS: APPEARANCE */
#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color: var(--toolbar-color) !important;
}

/* DRAG SPACE */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* TABS: movingtab - vertical shifts */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom:  unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* INDICATORS - HIDE */
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}

/* END - TABS below Navigation Toolbar */

/* Colored bookmark sidebar, toolbar, menu button containers */
  /* Standard folder */
  #bookmarks-view treechildren::-moz-tree-image(title,container),
  #PlacesToolbarItems toolbarbutton[container="true"] .toolbarbutton-icon,
  #PlacesToolbarItems menu[container="true"] .menu-iconic-left,
  #BMB_bookmarksPopup menu[container="true"] .menu-iconic-icon {
    fill: gold !important;
  }

 /* Smart bookmark folder */
 #bookmarks-view treechildren::-moz-tree-image(title, container, query),
 #PlacesToolbarItems toolbarbutton[container="true"][query="true"] .toolbarbutton-icon,
 #PlacesToolbarItems menu[container="true"][query="true"] .menu-iconic-left,
 #BMB_bookmarksPopup menu[container="true"][query="true"] .menu-iconic-icon {
    fill: dimtan !important;
 }
 /* These "containers" are SVG in the sidebar, not yet on the menu */
  #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_unfiled_____) {
    fill: tan !important;
 }

Asked by Laura 1 year ago

Last reply by JussAskin 1 year ago

  • Archived

Bookmarks no longer showing icons after drive changes & partition label changes.

Win 10 FF 112.0.2 (just about to update again). 2 Tb HDD x 2 I recently installed a new Sata drive after a previous one showed it was failing. I then had to copy over t… (read more)

Win 10 FF 112.0.2 (just about to update again). 2 Tb HDD x 2 I recently installed a new Sata drive after a previous one showed it was failing. I then had to copy over the partitions slowly over a number of days which meant a lot of disk swapping and partition label changes. I do have rather a lot of partitions between the 2 drives.

Anyway - my FF is on the drive not affected but which did have to be removed in order for the failing drive & the replacement to be mounted to faciliate the data swap. The upshot of which ultimately appears to have been that all my bookmarks no longer have the correct icon unless I visit the site although even then some stubbornly won't update.

Obviously not a major problem but it would be nice to have a quicker fix than wasting half a day visiting each site separately given there must be a few thousand of them :(

Asked by TKR99 1 year ago

Last reply by TKR99 1 year ago