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Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (read more)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK 8 months ago

Answered by Paul 8 months ago

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Lost tabs on Firefox update

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This inc… (read more)

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This includes the private browsing tabs, which typically persisted from opening to opening of Firefox. Every tab, both normal and private browsing, is now gone. How can I restore them? I've *never* had any issues with any prior Firefox iOS update before!

This is critical to me; thank you for your help in any way, whether that be it through my synced account (which also lost the open tabs, from what I can see) and/or anything else.

Asked by Jason 10 months ago

Answered by Paul 10 months ago

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117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (read more)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Asked by Trevor Z 9 months ago

Last reply by Trevor Z 9 months ago

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Firefox Desktop view on Tablet

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for p… (read more)

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Asked by KFCBrownBruhLA Los Ang 9 months ago

Answered by Paul 9 months ago

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Firefox Android

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work t… (read more)

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work that is for to reopen all tabs again. Why does that happen?

Asked by alex7401 10 months ago

Last reply by Medhasree Suram 10 months ago

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How to download the .apk file in China?

Due to the Firewall of our government, we Chinese couldn't download Firefox Android on Google Play Store without violating the law. And, neither Github nor F-droid provid… (read more)

Due to the Firewall of our government, we Chinese couldn't download Firefox Android on Google Play Store without violating the law. And, neither Github nor F-droid provides the service for users in China to download the app directly.

How could we download it?

Asked by Mikachu 10 months ago

Answered by James 10 months ago

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Casting with firefox for android

Hello, I was told in a review post on google play to post here. I really wish to use firefox as my browser on my phone, but I can't get casting to work. I have a chromeca… (read more)

Hello, I was told in a review post on google play to post here. I really wish to use firefox as my browser on my phone, but I can't get casting to work. I have a chromecast connected to my TV, but when using firefox on my phone it won't work. The icon isn't even showing. Is it available through an addon or by some other means since Mozilla responded that I should ask here?

Thank you in advance.

Asked by tobias.bra 11 months ago

Last reply by Paul 11 months ago