All Products Support Forum

On many online forms, Firefox substitutes a dash " - " when I type a "9" . I cannot figure out why or how to override this. I am runnning Mac OS 10.13.6 (high Sierra)

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. If I can't fix this,will have to quit using Firefox.

Hello,

FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form)

Windows 10, fully updated with the latest firefox version. Email program is MS Outlook through my employer. Email notifications are overwhelmingly loud if the global volume is sufficient for viewing content. Playing with the volume mixer doesn't help. I have searched for solutions online, and every suggested fix entails features or options that are not available on my system. Please provide complete instructions for Windows 10. Please respond to lanzcc@potsdam.edu

SECOND PROBLEM

Submit button on page https://support.mozilla.org/en-US/questions/new/mozilla-account/form never succeeds.

My service provider is QX.net which uses Magic Mail web email. I have Firefox 115.ll, 64 bit. I have Thunderbird 115.11.1, 32 bit.

The Magic Mail on my Server shows 253 unread messages. I have identified some of those 253 messages in my Thunderbird folder and they have been read, and are shown as read in Thunderbird. There seem to be 3 different dates involved. This is a concern as it is unacceptable not to receive all of my messages.

Please advise what I can do to address this so that I receive all my messages and so that when I have read them they are shown as "read" in Thunderbird and in Magic Mail.

Thank you so very much for any help.

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

I'm a keyboard only / screen reader user. I have been using thunderbird for a week and love it. I use the portable version. Anyway, is there a way to rearrange my email accounts without dragging? when I add an account I want it to not appear at the bottom of the list. could there be a way to rearrange said accounts either with a keyboard, or via a setting to move up and down the account via buttons and have it take effect in the tree view? I've been looking for such a solution for a while now. If not, might there be an add on I can use which can aid in doing this? thanks.

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to another website. Also, the middle part of the privacy screen keeping changing.

Firefox is not secure because there is something going on every day with the settings. They keep changing on me.

In other browsers, I can open a Facebook page to view information. I didn't use the Facebook app, not do I have an account. I just access contact information.

I tried Firefox settings to never open links in apps or ask first. That didn't change anything.

How can I access or view a Facebook app in Firefox Mobile for Android beta?

I want to use Firefox, but other browsers will allow me to open Facebook pages to see the information I need.

Thank you for any help.

I've been using Rightmove Professional on Firefox for ten years plus but now suddenly it's not working correctly as the viewing windows no longer slide. Rightmove say it's due to an update by Firefox and advise to switch to Chrome but I really don't want to - will this issue be fixed? Thanks

I get the following two error messages when I click on Foxfire. Couldn't load XPCOM; and Entry Point not found; followed by this:  ?Nan@Decimal@blink@@SA?AV12@XZ could not be located in the dynamic link library...

I tried to uninstall the program, but got the same two messages and it would not let me. I downloaded a new version and I'm getting the same messages. Everytime I start my computer, I get the same two messages and have to click out of them to keep going. I've installed another browser, but at this point, I just want to uninstall Foxfire so it stops popping up with error messages all the time.

Anybody know how to resolve this? Thanks.

Hi, hope someone can help please

By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable version but I'm told that the stable version is an older versions and can not import from the Beta.

Specifically the Beta version is 127.0b4 (64-bit) and the stable vesrion is 115.11.1 (64-bit).

Is there any way to recover the emails (and if possible the settings) from the Beta profile to the stable release

Thanks in anticipation

Russell

As you can see in the attached image the highlight is coming out grey instead of blue, which is what is showing when I select 'save screenshot'. It used to be this error happened maybe one in 20 times and it was annoying because I am making these screenshots for use in youtube videos and it becomes unreadable, but now it is every single screenshot even after doing it dozens of times and with different pages.

This just started. 115.11.1 (64-bit)

I cannot select multiple messages in any folder and move them to any other folder/ Filters will not work either.

As an example, I select 3 messages if my inbox and try to drag them to trash

I get an error popup that says "The messages could not be moved or copied to folder 'Trash on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

Trash folder had been compacted and emptied.

Thanks for any help.

Multiple users are reporting in Microfix's Mozilla Firefox and ESR Updates 2024 in the AskWoody forum that the two options at Settings | Browsing | Recommend extensions as you browse and Recommend features as you browse were both automatically re-enabled when Firefox updated to v127.0.0. I was able to confirm both those settings were previously disabled in my Firefox browser and re-enabled without my permission in v127.0.0.

So far this as been confirmed in desktop builds of Firefox v127.0.0 and Firefox ESR v115.0.2 released on 11-Jun-2024, but not in Portable builds of Firefox. I'm hoping that the automatic re-enabling of these settings is a bug, and not a deliberate change to make Firefox more intrusive.

I should add that the first time I re-launched Firefox after upgrading to v127.0.0 on 11-Jun-2024 I saw a banner message asking me if I'd like to Open Firefox every time you start your computer?. I'm hoping that clicking the "Not Now" button button once will be enough to prevent this nag from reappearing.

Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4412 * Firefox v127.0.0 * Microsoft Defender v4.18.24050.7-1.1.24050.5 * Malwarebytes Premium v5.1.5.116-1.0.1252 * Macrium Reflect Free v8.0.7783

I don't lnow. That is why I am asking for help. 1). I have installed Thunderbird on my PC and have your Icon on my desktop. I have a Domain, 'handmadebooks.co.uk hosted by Go Daddy.I want to move my email address chris@handmadebooks.co.uk to the Thunderbird’ icon.

2)I haven't used Thunderbird for sometime. I used to click on the icon and a standard window would appear featuring messages, new and oldbut that doesn't happen anymore. I don't want to find the original page because I will probably lose contact again My IT skills are very limited thanks guys, Chris’

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close() and it's showing like "firefox already running , but is not reponding to use firefox you must frist close the exiting firefox process , restart your device , or use a different profile"

Стало появляться всплывающее окно в центре браузера при входе на все сайты с надписью "Не позволять dzen.ru (или другим сайтам) снова вас запрашивать". Как убрать это окно чтобы оно больше не появлялось?