Thunderbird will not open

Error message 'side by side configuration error'. I've been advised to re-install Thunderbird but not sure if I will lose my many thousands of emails and my address books… (read more)

Error message 'side by side configuration error'. I've been advised to re-install Thunderbird but not sure if I will lose my many thousands of emails and my address books etc.

Asked by lhe92230 5 hours ago

Sync issues between apple iPhone mail app and thunderbird on computer

A few months ago If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird The changes would sync… (read more)

A few months ago

If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird

The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes.

The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds.

However now if I do the same on my iPhone The changes do not show up at all.

BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone.

Is there a reason for this?

Asked by ds218 2 days ago

Last reply by ds218 6 hours ago

Emails gone after running "repair folder"

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders cont… (read more)

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders contained scrambled emails. For example, an email titled "The race to re-design sugar" from Sept. 2020 now contained what looked like content from an email from Office Depot. See below for a short piece of the body of the email. Anyway, I ran Thunderbird's "repair folder" function and not only did it not unscramble the emails, it also seems to have deleted any emails prior to 6 months ago. Fortunately I've got her T-Bird profile file backed up daily, so was able to restore the original (but scrambled) emails. Any thoughts? I use outlook, but I've got pretty good PC skills if you need to take me into the weeds. Thanks!

Example of one of the scrambled emails: 'From - Sun Feb 4 12:28:28 2024 X-Account-Key: account5 X-UIDL: AEZHkUhl+QCXZb/zNgpcWOY28vQ X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from 127.0.0.1 by atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com pod-id atlas--sbc-production-bf1-7448fd4479-zt82t.bf1.yahoo.com with HTTP; Sun, 4 Feb 2024 20:27:34 +0000 Return-Path: <error@em.officedepot.com> X-Originating-Ip: [20.57.66.208] Received-SPF: pass (domain of em.officedepot.com designates 20.57.66.208 as permitted sender) Authentication-Results: atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com; dkim=pass header.i=@em.officedepot.com header.s=officedepot; spf=pass smtp.mailfrom=em.officedepot.com; dmarc=pass(p=NONE) header.from=em.officedepot.com; X-Apparently-To: xxxx.xxxx@att.net; Sun, 4 Feb 2024 20:27:34 +0000 X-YMailISG: T.w7qP0WLDtIndBfVsii11yVLG9YUwuh8bXrpNWGHf2Ezt9n W35tfL8ReGJq0phUGg1KeSNel41YbOoogg21rDC6q0i7xvo0jIbdikP0kWCS '

Asked by richard.kenny 6 hours ago

Profiles & Sync Not Working!

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my set… (read more)

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my setting and extentions from scratch. Today, it decided to clear all my preferences and change itself to its own default settings. OK, so I can change my profile option, except all three are using the same defaults: I appear to have lost all my settings and extensions entirely. OK, I'll copy from my backup, but once again the three backup profiles are being overwritten with the defaults. Even my third backup of last March overwrites to the defaults! How and why is Firefox managing to keep overwriting my defaults to its own preferred settings? How do I stop it doing this and regain my own preferences?

I also tried Sync and now I am getting bookmarks from over five years ago! And once again my settings are changing to the defaults. Surely a Sync should overwrite with the current bookmarks and settings not just keep adding more and more. I am now in a right mess again. Back to losing everything with updates. I am a great believer in the 'if it ain't broke don't fix it' mentality, but Firefox has broken itself and is refusing to allow me to change to how it used to be! How do I restore my own preferences and prevent Firefox from changing them to what it wants.

Asked by Les 12 hours ago

Sharepoint unsuccessful login loop

Suddenly I can't sign-in to Sharepoint or Sharepoint admin console using my normal Firefox window. It works with the private window, but not the normal one. I've tested o… (read more)

Suddenly I can't sign-in to Sharepoint or Sharepoint admin console using my normal Firefox window. It works with the private window, but not the normal one. I've tested on another computer with the same firefox account sign-in and synced and it lets me sign-in there no problem. I've tried "Refreshing" Firefox, and that didn't work. I've tried uninstalling Firefox, deleting all the folders in appdata, then re-installing. Then I tried again before signing in to my Firefox account or syncing anything and it still didn't work. Any other suggestions? All the other O365 cloud login sites work, just not Sharepoint for some reason! It'll ask for my login credentials, then try and load, and then ask for my credentials again, over and over. Windows 10 Enterprise, Version 10.0.19043 Build 19043. Firefox 126.0 (x64).

Asked by K37V1N 9 hours ago

message not decrypted, shows only recipient's public key

Received an encrypted message but the content appears to be only my public key. Message not visible. Copy of same message was displayed in the clear in gmail on a compu… (read more)

Received an encrypted message but the content appears to be only my public key. Message not visible. Copy of same message was displayed in the clear in gmail on a computer that not set up to encrypt. Any suggestions gratefully received.

Asked by konsultor 11 hours ago

Last reply by konsultor 10 hours ago

Thunderbird - the number of emails in notification and the resultant emails do not match

this interface uses pop3 When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I … (read more)

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

Asked by dmatusow 10 hours ago

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (read more)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 10 hours ago

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 5 days ago

Last reply by tonywoode 12 hours ago

IOS scrollbas is missing on some pages ( handelsbanken.se) Can i force them to appear ?

One annoying page at handelsbanken is missing scrollbars, and there is no way to navigate down I have a memory of a "always show scrollbar" but it seems gone. firefox 11… (read more)

One annoying page at handelsbanken is missing scrollbars, and there is no way to navigate down

I have a memory of a "always show scrollbar" but it seems gone. firefox 115.11 on mac

peter h

Asked by tsar.peter 13 hours ago

Firefox becoming impediement for applications and accessing websites

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome)… (read more)

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome), and a political news website that I frequent (Meidas) blocked me with a "captcha" type puzzle. The website said my browser was mimicking robot or bot use. I was presented with a puzzle requiring me to slide a tab rightward. It repeatedly told me I had slid the tab incorrectly. I believe all of this happened after an update of Firefox about the middle of last week.

Asked by leandino 14 hours ago

Can only run Firefox as administrator

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the… (read more)

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the administrator but the problem persists

Asked by jbentson1 14 hours ago

Twitter/x display setting does not save in Firefox, but does using other browsers

So within the past couple of days my twitter/x display setting suddenly switched to "Lights out" from "Default". I can reset it in t/x settings but if I close my browser … (read more)

So within the past couple of days my twitter/x display setting suddenly switched to "Lights out" from "Default". I can reset it in t/x settings but if I close my browser it resets back to "Lights out" on reopen.

However, this same change happened with other browsers chrome and brave, but if I reset it on t/x it remains changed for those browsers if I close them and reopen.

When I say close I do not mean just that window/tab. I mean close the browser completely and restart it.

What do I need to do to get FF to retain this t/x setting?

Using FF 126.0 64bit on Win11

Asked by elboaltins 15 hours ago

Firefox always minimizes to the monitor the taskbar is on

I have two monitors; I keep my taskbar on the right monitor and run Firefox on the left monitor. For some reason, whenever Firefox gets minimized, the window moves to whi… (read more)

I have two monitors; I keep my taskbar on the right monitor and run Firefox on the left monitor. For some reason, whenever Firefox gets minimized, the window moves to whichever monitor the taskbar is on (I've done some testing to confirm it is specifically the monitor the task bar is on). Because I also run a program called max.to to separate my right monitor into different sections, this action of minimizing to, and restoring to, the wrong monitor is also resizing my Firefox window.

Is there any way, any option I've overlooked, that would get Firefox to minimize and restore to whichever monitor is is actually running on?

I've attached an image that shows, as best I can get it, the window moving over to the task bar monitor when minimizing.

Asked by nicholas.mousseau.seb 16 hours ago