All Products Support Forum

Hyperlinked text does not paste into Thunderbird email. Only the text pastes in. The hyperlinks do not. If I paste in text that has several hyperlinks already embedded only the text pastes in. The hyperlinks are lost. I must paste the hyperlinked text with the URLs. How do I do this. All searches are irrelevant. I know hot to insert URL into new text but that is not the issue. My text to be pasted already has many hyperlinks in the text and I do not want to laboriousness do them all again. When I paste in a paragraph of test that already has several hyperlinks I want that ALL to past in. How to I do this?

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousands of them, Naturally I do not want TBird to store all emails on my hard drive but I am told they are on my hard drive. If so this will eat up ALL my disc space. Where does TBird store my emails? If on my drive then how to I control how many are saved there and what will saved in the gmail cloud?

Why does the Tbird directory show two accounts with different content', for the same email address? Totally confusing. See attached screen shot redacted for privacy -- the email addresses are the same. One indicates 7 and the other 25 in the inbox. WHAT is going on?

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

Imported address data from Outlook, the Thunderbird address books lists last names only under "names," email column is blank, phone numbers column lists email addresses and addresses column lists phone numbers. Selecting "Restore column order" has no effect. Any advice welcome. Thanks.

On my PC's Firefox wont connect to my work servers"DQS Worldwide". I have tried to connect to,"auditcenter.dqsus.com". The page times out and wont connect. It works with Opera and Yandex but not fire fox. I have tried to connect in Michigan,California and Europe. Can you fix this issue so that I can connect to "auditcenter.dqsus.com" and use Firefox. Mark West [removed phone# from public support forum]

After SUSE-15.6 updated FIREFOX to 115.11.0esr, all sites show choppy videos. I have no idea why or what I can do to resolve the issue. If someone has an idea, it would be greatly appreciated

Hello, I was using Firefox to read my email at privateemail.com. When I attempted to save one of the emails to my Macbook (using an option in the window displaying the email), Firefox launched Apple Mail on my MacOS system. Apple Mail opened up with the email in one of its windows.

That is not the way it worked in the past. When picking "save to computer" in the web-mail interface, Firefox would open a SaveAs dialog box and allow me to directly save the mail to my computer.

I tested this behavior using Safari instead of Firefox, and that behaved as I expected. That is, Safari opened a SaveAs dialog box for me to use.

Is there a configuration parameter that was changed in a recent Firefox update? I am running FF 126.0 on MacOS 14.4.1.

Kind Regards, Brian Kowalski

When I try to download messages on one of several POP3 accounts I get the error message Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. and it keeps downloading the last message I received before the problem started.

I have tried repairing the folder, clearing cache and even turning off my anti-virus for Thunderbird but to no avail. No problems on my other accounts

Regards Graham

Several times lately I click on an email from cnet and it will not load. The reason is when Thunderbird passes the link to Firefox there is an extra https// added to the beginning: https//https//cnet... . Not all email links from cnet start with https//, but when they do I must manually delete the first one (in Firefox). Not sure which program, Thunderbird or Firefox, is causing the problem, but it is annoying.

When updating Firefox, I my Avast antivirus often pops up with a Threat Secured window: Is there some nefarious code in your updater? I attached a screen grab of the warning window.

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, then subject and then when I went to type into the body of text, the keyboard wont work.

I thought there was an issue with the keyboard but I then I tried to type in issues on firfox and loads of text is missing, I basically cant use firefox at the moment as Im only viewing half the info.

Ive been sent a credit not from someone and this is what its viewing like.

I didnt change anything that Im aware of

Thanks and fingers crossed in anticipation. Andrea

Hello,

For years I've watched General Hospital at ABC.com using FF as my browser. Recently, however, the videos won't play; all I'm getting are a lot of zeros (for playtime etc) and the settings gear & other options on the lower right are missing. This is happening with all shows on their site.

I'm not getting any Error Messages except when trying to watch "ABC Live" where I still can't watch but am getting an error message. I've cleared my cookies and cache, made sure the DRM content switch is on and that abc.com is allowed to leave cookies. I've also contacted their support staff but they haven't been able to help.

I'm not having any problem when I use a different browser. At least I'm not missing any episodes but I'd much rather NOT use Chrome.

I've included some screenshots below to help describe what's happening.

Looking forward to any advice that comes my way.

Thanks, Andre'a