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How Do I Add Norton Safe as Search Engine Option?

Norton Safe is not an option in the drop down list of possible search engines. When my husband installed Firefox, Norton asked whether to make it the default search engin… (read more)

Norton Safe is not an option in the drop down list of possible search engines. When my husband installed Firefox, Norton asked whether to make it the default search engine, and he did. I was not given that option, and I find no way to add Norton as an option.

Asked by Andria 5 months ago

Last reply by jscher2000 5 months ago

fonts not displaying correctly

Hi a lot of websites I visit are not displaying the font correctly when using firefox. I have set "Allow Web Sites To Choose Their Own" already in the preferences. See im… (read more)

Hi a lot of websites I visit are not displaying the font correctly when using firefox. I have set "Allow Web Sites To Choose Their Own" already in the preferences. See image below for example. It's happening a lot at the moment . I have updated to latest Firefox and Mac OS is latest. Pages are fine when viewed in Chrome. Help please! Cheers- Vince

Asked by vince03 3 months ago

Last reply by cor-el 3 months ago

Submit feedback within Firefox still not function

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months. Is an expected date… (read more)

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Asked by Mace2 3 months ago

Last reply by wenfung11211 3 days ago

unable to sign.into.americanairlines.com

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices… (read more)

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices and other servers. I called American Airlines and there is no problem on their end. Why is this happening all of a sudden and only for this one website. Is there anyway I could get around there so I can keep using Firefox to get on American

Asked by christvroijen 1 month ago

Last reply by pdurlacher 1 week ago

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 1 month ago

Last reply by Einar Páll 3 weeks ago

HUGE ISSUES WITH FIREFOX 89.0 FOR MAC

Firefox 89.0 for MAC is a disaster. Tab toolbar is above the URL bar -- Horrendous. Worse yet, is that tabs and links are loading SO SLOWLY!!! I have deleted history a… (read more)

Firefox 89.0 for MAC is a disaster. Tab toolbar is above the URL bar -- Horrendous. Worse yet, is that tabs and links are loading SO SLOWLY!!! I have deleted history and cache. Have rebooted and reloaded. Still a mess. Can I go back to previous Firefox? How do I do that? Is there a way to fix the slow load. I am just hating this new situation. A total mess.

Asked by lotfegirl6y 2 weeks ago

Last reply by pcbjr 2 weeks ago

Proton Tabs Are Undistinguishable! Please Fix!

Please, PLEASE put back the space between the tabs in the Proton version of Firefox. As a web designer, I don't understand how any designer on your staff or any superviso… (read more)

Please, PLEASE put back the space between the tabs in the Proton version of Firefox. As a web designer, I don't understand how any designer on your staff or any supervisor would okay what looks like a seamless tab bar. The UX is horrible.

I've temporarily changed the about:config to mimic Photon. But I understand you are going to get rid of that ability in the about:config file.

Why do you tweak a decent UI into an unusable one? This is becoming an epidemic. Similar things happen on Facebook and with Photoshop (where "upgrades" make parts of the application unusable—that is, they no longer work).

Asked by JeffGates 2 weeks ago

Last reply by jscher2000 2 weeks ago

entering a URL through the address bar refreshes current page instead

Lately (as of which version, I'm not sure), I've been noticing that if I enter a URL in the address bar of a tab that already has a page open, instead of going to the new… (read more)

Lately (as of which version, I'm not sure), I've been noticing that if I enter a URL in the address bar of a tab that already has a page open, instead of going to the new URL I entered, Firefox will refresh the current page instead. This happens A LOT and is pretty annoying. Wondering if this happens to anyone else.

Asked by pznarxkc 1 week ago

Last reply by cor-el 1 week ago

unable to import bookmarks on a new imac

I recently upgraded to a new imac. Before I moved to the new machine, I wiped my old one clean, but successfully exported my old bookmarks to a html file which i have cur… (read more)

I recently upgraded to a new imac. Before I moved to the new machine, I wiped my old one clean, but successfully exported my old bookmarks to a html file which i have currently. When I try to import to the new machine/firefox browser, the only option to do so is for safari. Can some one help? I'm not interested in using safari . Thanks

Asked by claudepattersoniii 1 week ago

Last reply by cor-el 1 week ago

Account Authorization Code is needed EVERY time

Hello, I would like to know how I can avoid having to enter an account authorization code everytime I sign into my laptop. Everytime my laptop hibernates or shuts down I … (read more)

Hello, I would like to know how I can avoid having to enter an account authorization code everytime I sign into my laptop. Everytime my laptop hibernates or shuts down I come to find that though I login first try (with password), EVERY SINGLE TIME I for some reason have to go retrieve a code from my email to complete sign in. This is a huge pet peeve and I want to know what to do.

Asked by carlsmith45 1 week ago

Last reply by FredMcD 6 days ago

Alphabetizing Bookmarks

Half of my bookmarks are automatically alphabetized, then below that it is a folder that says other bookmarks. This list is not alphabetized. How can I combine the two li… (read more)

Half of my bookmarks are automatically alphabetized, then below that it is a folder that says other bookmarks. This list is not alphabetized. How can I combine the two lists or even just alphabetize the lower list without having to drag a place each one? TIA

Asked by llcerami 6 days ago

Last reply by cor-el 6 days ago

Trouble finding site

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for… (read more)

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for the site is shown. Why is this suddenly happening? The message copied below is an example.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at bfea48bd16cfe97e11fb3f6ce1174c3d.safeframe.googlesyndication.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.

Asked by Chuckrr 6 days ago

Last reply by jscher2000 6 days ago

Yahoo Default Search

Everytime I go into settings and change my default search to yahoo, no matter what I do, my search goes to Yahoo. Even if i go to google.com and then search, the yahoo pa… (read more)

Everytime I go into settings and change my default search to yahoo, no matter what I do, my search goes to Yahoo. Even if i go to google.com and then search, the yahoo page comes up. Its come to the point im considering uninstalling firefox to use chrome exclusively which is something I certainly dont want to do after having been a loyal user for over a decade.

Thanks for any help.

Asked by jem7991 6 days ago

Last reply by cor-el 6 days ago

Website fonts not being recognized / displayed correctly

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro. I've tried the f… (read more)

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

Asked by shirine.pont 6 days ago

Last reply by cor-el 5 days ago

Permissions default change

The permissions when I would initially open for set cookies was Allow now the default setting is allow for session. How could this setting be changed? I did not make the … (read more)

The permissions when I would initially open for set cookies was Allow now the default setting is allow for session. How could this setting be changed? I did not make the change. I only access the settings through page info.

Asked by Mace2 6 days ago

Last reply by jscher2000 8 hours ago

choice of searc engine

hi Mozilla group, May I ask if someone could advise me of how I could change the search engine I can use to other than the only choices offered from the default drop-down… (read more)

hi Mozilla group, May I ask if someone could advise me of how I could change the search engine I can use to other than the only choices offered from the default drop-down box (-I DO NOT WANT to use GOOGLE, or Amazon, or eBay, or ...) Thank you! JM

Asked by mccannmitchell 5 days ago

Last reply by FredMcD 5 days ago

Firefox refresh lost all my passwords

I was using Firefox this morning, and the program crashed. When I restarted, I found I had lost all my passwords. I searched for the "Old Firefox Data" folder on my deskt… (read more)

I was using Firefox this morning, and the program crashed. When I restarted, I found I had lost all my passwords. I searched for the "Old Firefox Data" folder on my desktop--and everywhere else, and there is no such folder on my computer. I tried importing passwords from Safari and that didn't work at all. I am traveling right now and don't have access to my backup disk.

This is the second time this has happened with FF, and I am about to dump the program because of this.

Any ideas?

Asked by skierwalt 5 days ago

Last reply by cor-el 5 days ago

Changes in Firefox 89: I hate the new themes—where do I provide feedback?

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes … (read more)

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes for a far worse browsing experience for me. Why would one string of undifferentiated text in a long line of tabs make things any easier? It does not.

I've found a helpful site that allows turning off the new theme, but a commenter advises that that option too will soon be disabled: https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/

Is there an add-on that keeps the "classic" theme? I've googled how to provide feedback. One of those links is dead. What's the best way to make my thoughts known?

People love tech, but the older I get the more I see how it demonstrates a lack of ownership, that nothing is really yours on your devices, that what you're comfortable with is only one weekly update away.

Asked by 777bb 5 days ago

Last reply by Rodney 3 days ago