All Products Support Forum

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as search engine with no problem. Today without warning Firefox stopped accepting URLs typed into the search bar from the Homepage (or any page). It simply ignores the typing and flickers momentarily, keeping the existing URL and page. I’ve tried uninstalling and reinstalling Firefox, changing the default search engine from Duck Duck Go to Firefox, and changing from a custom homepage to the Firefox homepage. No luck. Please advise.

Before recent firefox updates, youtube videos were automatically rotated in full screen mode. But now youtube videos are not auto-rotated in full screen mode. I've just wondered if you could solve this problem. Thank you.

cf. I'm using "video background play fix" add-on.

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

I visit the website Hamilton house painters frequently throughout the day. Although I can delete my web history for a specific time period, I'm wondering if there is an option to delete my entire web history for that website altogether.

need help updating my settings from POP/IMAP to Exchange microsoft365 I need help doing this because GoDaddy is making this change and I do not understand what I have and what I need to get my email onto my Windows 10 using Thunderbird. Can someone walk me thru it?

I just received the following message from GoDaddy. "There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after 05/26/2023. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail — don't worry, none of your emails will be lost.

In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. This also applies to other users who are set up within your account using POP/IMAP settings. Here's how to update your email settings."

GoDaddy told me that I'd have to convert to Outlook or get my mail through my browser for my desktop, but that my phone would continue to work with Thunderbird.

I want to continue using the Thunderbird interface on my desktop. Can I do that?

Emails to gmail addresses return undeliverable. I receive this message:

Action: failed Status: 5.7.26 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.26 This mail is unauthenticated, which poses a

   security risk to the 550-5.7.26 sender and Gmail users, and has been
   blocked. The sender must 550-5.7.26 authenticate with at least one of SPF
   or DKIM. For this message, 550-5.7.26 DKIM checks did not pass and SPF
   check for [my email address] 550-5.7.26 did not pass with ip:
   [23.83.218.247]. The sender should visit 550-5.7.26
   https://support.google.com/mail/answer/81126#authentication for 550 5.7.26
   instructions on setting up authentication.
   d2-20020a170902aa8200b001aaf5dcd774si19262143plr.173 - gsmtp

Any assistance would be appreciated. Thanking you.

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird to accomodate this change (I've been with Thunderbird for many years), or do I need to change to Outlook 365? Help, Thunderbird no longer downloads my e-mail from Outlook.

Since Thunderbird update 102.10.0 (64-bit), I have not been able to retrieve my AT&T email via Thunderbird. I have tried re-entering my secure key and getting a new key, but I still get error message "Sending of password for user **@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later."

below steps suggested to solve , but couldn't find how to add mentioned plugin Firefox Open the Firefox browser or restart it, if it is already running. From the Firefox menu, select Tools then click the Add-ons option. In the Add-ons Manager window, select Plugins. Click Java (TM) Platform plugin (Windows) or Java Applet Plug-in (Mac OS X) to select it.

I cannot email 2 family members including my wife below so have to get my daughter to forward them....this has been for some time help please

Delivery to the following recipients was aborted after 0 second(s):

 * [edited] @gmail.com

Reason: The following message to [edited] @gmail.com was undeliverable.The reason for the problem: 550-5.7.26 This message does not pass authentication checks (SPF and DKIM both

I've been using the "L" key to jump ahead on YouTube, but as of this week pressing the key keeps opening the Firefox Search Bar instead. It's driving me nuts and I'm about ready to give up on FF.

I can find no way to change the shortcuts or stop it from taking over when I use shortcuts on various sites. Any suggestions?

Win10 Firefox 109.0 (64-bit)