several years of mails disappeared

I just discovered that many older archive folders in Thunderbird are empty where there should be tons of mails that I wanted to keep. Sometimes when searching something, … (read more)

I just discovered that many older archive folders in Thunderbird are empty where there should be tons of mails that I wanted to keep. Sometimes when searching something, I was able to see old mails in the preview list but not open them. I wondered why. Now I discovered that the folders are empty or seem empty. I have no idea why. There are no settings set to auto delete or reduction rules. What can I do to recover my mails?

Asked by faithdance59 1 day ago

Last reply by Jeff Z. 1 day ago

Firefox has slowed down

I have noticed that my Firefox browser has become so slow that it is nearly unusable. I have noticed that Mozilla has been offering their VPN for $5/month. Has the compa… (read more)

I have noticed that my Firefox browser has become so slow that it is nearly unusable.

I have noticed that Mozilla has been offering their VPN for $5/month. Has the company slowed down the browser to sell this feature?

Or is there something in the Microsoft updates that have slowed down the browser.

I really like Firefox but I have reverted Chrome simply to get my work done without waiting for Firefox to load. I really am not a big fan of Google and I really find Microsoft to be, well, Microsoft.

Asked by Wesley 3 days ago

Last reply by bill_stewart1 3 days ago

Evernote webclipper not functioning anymore

Good day, since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen: "Welcome to Evernote Web Clipper!" where yo… (read more)

Good day,

since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen:

"Welcome to Evernote Web Clipper!" where you have to confirm to enable web clipper. When clicking on "Allow" nothing happens. At the same time occasionally I got the message the Firefox was not directed to Evernote in teh right way.

What have I tried thus far - without positive outcome: - disabling and then enabling the web clipper in Firefox preferences - deleting and re-installing the web clipper - deleting Firefox, re-install Firefox and then re-install the web clipper

The web clipper is functioning fine under Safari.

May it be that the change of privacy policy by Evernote (dus May 15) has something to do with it ?

Thank you for your suggestions !


Best regards, René.

Asked by René de Wit 4 days ago

Last reply by wysiwyg.jt 6 hours ago

Firefox won't accept cookies of ceraint sites.

I just made a clean install of windows. It seems that firefox for some bizarre reason won't accept cookies from some sites. For example at www.office.com, when I click "s… (read more)

I just made a clean install of windows. It seems that firefox for some bizarre reason won't accept cookies from some sites.

For example at www.office.com, when I click "sing in" and I set up my credentials, I am still at the same "sign in" page. The problem can be easier understood in the following capture. (excuse the watermark)

https://www.youtube.com/watch?v=Bxt3FkLdD4c

I have the same issue with other sites, such as my bank, IRS, etc etc, making firefox practically unusable. Is there any fix for this?

Asked by izacharo 5 days ago

Last reply by jscher2000 5 days ago

Mozilla feedback form is not working.

Going to Firefox > Help > Send Feedback gives me the page shows in the attachment. Nothing ever happens, regardless of which browser or PC I'm using, I'm unable to … (read more)

Going to Firefox > Help > Send Feedback gives me the page shows in the attachment.

Nothing ever happens, regardless of which browser or PC I'm using, I'm unable to give feedback.

Asked by ezequiel.ezb 29 minutes ago

Last reply by jscher2000 27 minutes ago

Change in my email

I have had mozilla thunderbird email forever and have an email provider address that funnels into mozilla thunderbird. I now have to go to a different email provider as m… (read more)

I have had mozilla thunderbird email forever and have an email provider address that funnels into mozilla thunderbird. I now have to go to a different email provider as my old provider is shutting down that wing of the company. How do I make all the changes to mozilla thunderbird? I've like had this forever (more than 20 years) and it seems like a daunting task.

Mary Anne

Asked by gothic1 1 hour ago

Last reply by sfhowes 52 minutes ago

Get credencials from another firefox files as I am not able to export credencials from the other one.

Hi I upgrated my ssd disk of my laptop. The old one ssd is not ble to reboot the windows 10 SO, so I'm not able to export credencials from in order to import into this … (read more)

Hi I upgrated my ssd disk of my laptop. The old one ssd is not ble to reboot the windows 10 SO, so I'm not able to export credencials from in order to import into this new one. How can I import that credencials information to this new one? I have already created some credentials to some sites as needed to download software to work. Thanks in advance for your help Jorge Pimentel

Asked by jpimentas 2 hours ago

Last reply by jscher2000 22 minutes ago

" screenshot "

Hello. And why did you delete such a necessary tool as a screenshot from the address bar? Please return it to always be the default. You are moving along the path of deve… (read more)

Hello. And why did you delete such a necessary tool as a screenshot from the address bar? Please return it to always be the default. You are moving along the path of development, so why spoil the browser.

Asked by sidr03 5 hours ago

Last reply by cor-el 47 minutes ago

Auto Fill Not Working

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website … (read more)

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website - https://netbanking.hdfcbank.com/netbanking/CCLogin.html I find it really irritating as every time I have to view my password to login to this website's account. I checked with Chrome, it's performing well, auto-fill feature is working for every website. Could you please check and help. Thanks! Prakash

Asked by Divya Prakash 6 hours ago

Last reply by cor-el 31 minutes ago

Unable to use several websites; all show the same error - NS_ERROR_FILE_CORRUPTED

Starting last week (with the 88 update?), I've had problems using several sites that I have to login to. It started with Outlook (Office 365), but now includes Zendesk an… (read more)

Starting last week (with the 88 update?), I've had problems using several sites that I have to login to. It started with Outlook (Office 365), but now includes Zendesk and even the Firefox Account. In the case of Outlook, I got an error message. For Zendesk, I can log in but the page doesn't render. On the FF Account page, I get a message saying cookies and local storage aren't enabled, though they are.

In all cases, there's an 'Uncaught exception...NS_ERROR_FILE_CORRUPTED...' error in the console. I got outlook working by using localStorage.clear() and sessionStorage.clear() in the console, but it was a temporary fix.

I've disabled all extensions to no avail. Some of these sites work in FF safe mode (hence logging in to write this), but Outlook is unresponsive.

What's going on? Is there a fix?

Asked by Tomishko 7 hours ago

Last reply by FredMcD 5 hours ago

Locking Lockwise Passwords

Hey everybody, I'm a bit worried that I can access my lockwise passwords page directly from the browser with no checks. Is there a way that I can make the browser ask for… (read more)

Hey everybody,

I'm a bit worried that I can access my lockwise passwords page directly from the browser with no checks. Is there a way that I can make the browser ask for my firefox password or something before showing anybody all my accounts and their passwords in plain text?

Thanks!

Asked by oriolgalceran 7 hours ago

Last reply by cor-el 36 minutes ago

Firefox blocks my staging website which requires authentication

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed. Firefox is … (read more)

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed.

Firefox is blocking access with the authorisation window coming up empty again and again and again when I enter the credentials.

So - I have to use a different browser just to access this one site.

I have cleared the cookies and cache, removed the site from the browsing history - Firefox is still blocking the access.

how can I unblock it?

I use Windows 64 bits on my PC.

Asked by magicpowers888 8 hours ago

Last reply by FredMcD 5 hours ago

firefox randomly restarts a few times a day. no error no. no crash report. and not able to restore tabs.

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to … (read more)

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours..

Asked by ton_wittenberg 10 hours ago

Last reply by FredMcD 4 hours ago

Firefox will not load any websites/pages

I am running Firefox 88.0.1 on Windows 10 and I can not get any websites/pages to load. When I click on the Firefox icon it opens the main Firefox screen but goes no fart… (read more)

I am running Firefox 88.0.1 on Windows 10 and I can not get any websites/pages to load. When I click on the Firefox icon it opens the main Firefox screen but goes no farther. I can still access the menus but nothing will load. Also on the man screen on the 3 bar menu is a icon the says "Account Disconnected". I am using Microsoft Edge to write this but I hate it! I did a Windows update shortly before this problem popped up. Should I try to uninstall that update?? Any and all help or ideas will be greatly appreciated.

Asked by Jayhawk714 12 hours ago

Last reply by FredMcD 4 hours ago

Part of page is blank/broken

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictur… (read more)

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictures, but size is too big and I cannot for the life of me make the screen shots smaller without losing the useful info.

Asked by ravendragonwing 12 hours ago

Last reply by FredMcD 4 hours ago

Old Profile Switch = Blank TB

Hello I'm on a Mac, OS11.3 using TB 78.10 I have several old Profile folders and when I try to use them in TB I get a blank screen with no emails, folders, settings etc..… (read more)

Hello

I'm on a Mac, OS11.3 using TB 78.10 I have several old Profile folders and when I try to use them in TB I get a blank screen with no emails, folders, settings etc... (see 1st image)

I've tried the solutions suggested in 1) https://support.mozilla.org/en-US/questions/1288489 -and - 2) https://support.mozilla.org/en-US/questions/1312937 (this was PC and not aplicable I think)

Steps taken: 1) Create new profile Named Test-A 2) Click "Choose Folder" and select folder with old profile data (folder renamed to Test-A Dump) 3) Click "Done" and "Start Thunderbird"

I can create a new Blank profile that works but if I try and use any of the old profile data I get teh Blank page. Anyone have any suggestions? Thanks in advance for your help.

Asked by siddiqtb 13 hours ago

Last reply by Toad-Hall 11 minutes ago

Firefox 88.0.1 crashes every time it closes

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1 This problem started right… (read more)

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1

This problem started right after I use the troubleshooting to resolve a problem.

I use Revo Uninstaller Pro version 4 to complete remove Firefox. I shut down the computer and start it again after waiting for 5 minutes.

That did not work.

So when will this problem be fixed.

Asked by JEVColorado 14 hours ago

Last reply by FredMcD 13 hours ago