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"Junk" folder accidentally moved to "Trash" folder

I accidentally moved the entire "Junk" folder (from Yahoo Mail) into the "Trash" folder. How can I restore the Junk folder back to it's original location? Dragging it bac… (read more)

I accidentally moved the entire "Junk" folder (from Yahoo Mail) into the "Trash" folder. How can I restore the Junk folder back to it's original location? Dragging it back is not permitted by the software. Interestingly the function still works as Yahoo seems to protect the folder and functionality from being deleted on the server). HuntArchitect solved a similar problem 2 years ago for a POP account, however in my case it's an IMAP set-up and his solution doesn't work (the folder gets moved back into Trash automatically, even though I can't see it in the Yahoo webmail trash folder).

Asked by daisy111duke 2 weeks ago

Last reply by harlow_1 6 days ago

Slow and unresponsive.

Hey guys. Today Thunderbird suddenly became slow and unresponsive. Some of the message filters no longer work at all. I tried updating and also I deleted and re-installed… (read more)

Hey guys. Today Thunderbird suddenly became slow and unresponsive. Some of the message filters no longer work at all. I tried updating and also I deleted and re-installed to no avail. Updating and rebooting Windows 10 did not help. And upon re-install, everything looks different now, and still very slow,

What is going on? I haven't changed anything and Thunderbird is suddenly broken?

Asked by pepelapiu 1 month ago

Last reply by William (Len) 1 month ago

browser keeps crashing

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins.… (read more)

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins. I've sent the reports but I have not see a patch to fix the issues. Please help otherwise I have to go to another browser.

Here are the links to the sites I work online that keep crashing on the Firefox browser: https://acu.empirepro.com/AcumaticaERP/Frames/Login.aspx?ReturnUrl=%2fAcumaticaERP%2f https://outlook.office365.com/mail/inbox https://teams.microsoft.com/_#/conversations/19:175319c1-ef69-4f40-a21d-173c9a0afbad_8a69628f-f70f-4696-ae5e-430740483a19@unq.gbl.spaces?ctx=chat

Thanks, Oscar G.

Asked by oscar7 1 month ago

Last reply by Hogslice 1 week ago

  • Solved

Thunderbird stops responding and keeps asking me to enter my password leading me to be locked out

I used thunderbird to connect to my email provider (lavabit). I logged in this morning and my computer was up the whole day and it now suddenly cannot connect to the ser… (read more)

I used thunderbird to connect to my email provider (lavabit). I logged in this morning and my computer was up the whole day and it now suddenly cannot connect to the server (Login to server mail.lavabit with username "*******” and telling me to either “Retry” or “Enter New Password”) I have seen some of the other postings with this problem and I want to clarify the following 1. It works for a while (a few hours) and then the connection goes stale when I keep it open but idle 2. I have to reboot the computer and try and again later for it to connect again 3. I am using the latest version of Thunderbrid (102.6.1) on a windows 11 machine 4. This has happened several times 5. I have not changed any of the settings in the meanwhile

Are the settings that cause a timeout. I have also reached out to the email provider but I want to make sure it is not something in the client.

Asked by ashokc 2 months ago

Answered by Matt 2 months ago

Firefox app locks up and restarts Pixel 6a phone

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having t… (read more)

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having the same issue on the Pixel 6a.

Asked by joshua.rohrich 3 months ago

Last reply by Paul 3 months ago

How to Make an Account the Default for Sending Mail?

In the latest update I'm no longer able to keep one of my email accounts as default for sending mail. Whenever I click on a different mail account, that account becomes "… (read more)

In the latest update I'm no longer able to keep one of my email accounts as default for sending mail. Whenever I click on a different mail account, that account becomes "default" email for sending email. How can I make an account the permanent default email account for sending out mail?

Asked by koolx 4 months ago

Last reply by koolx 4 months ago

Error code 1014 when trying to receive or send on Thunderbird

My Thunderbird email was working well until a few days ago. Now, when I try to receive new email or send I get a window asking for my password. Then I get a message that… (read more)

My Thunderbird email was working well until a few days ago. Now, when I try to receive new email or send I get a window asking for my password. Then I get a message that authentication failed , even though the password I enter is correct. I also see a small message in the lower right screen about error code 1014. What's really strange is that this problem happens , but not all of the time. After a few hours or a full day of this, Thunderbird starts working again. Then, the problem returns again after several hours. My computer recently had an improper shut down. I don't know if that might have caused this problem. I am able to consistently receive & send my email on Xfinity, but I'd prefer to keep using Thunderbird as my email program. My Thunderbird version is 102.3.3 & I have Windows 10. Would it help if I uninstall & reinstall Thunderbird? Thanks for any help if fixing is possible.

Asked by timkelly916 5 months ago

Last reply by david 5 months ago

Thunderbird send error after update

After update thunderbird sending errors in all accounts. Removng all data (profile and cache folders) and reconfigure not help. Use: Xubuntu 22.04 snap install ve… (read more)

After update thunderbird sending errors in all accounts. Removng all data (profile and cache folders) and reconfigure not help. Use:

  • Xubuntu 22.04
  • snap install
  • version 102.9.0 (64-bit)

Error concole: Exception { name: "NS_ERROR_FAILURE", message: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]", result: 2147500037, filename: "resource:///modules/MimeMessage.jsm", lineNumber: 72, columnNumber: 0, data: null, stack: "createMessageFile@resource:///modules/MimeMessage.jsm:72:10\ncreateAndSendMessage@resource:///modules/MessageSend.jsm:128:41\nCompleteGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5987:23\nGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5903:11\n", location: XPCWrappedNative_NoHelper }

Asked by mozilla-th 1 day ago

Firefox slow with interactive sites and Youtube

Youtube has this issue the most. On any other browser YouTube works fine; however, on firefox, videos sutter, play at a very low FPS and if I try to interact with the pag… (read more)

Youtube has this issue the most. On any other browser YouTube works fine; however, on firefox, videos sutter, play at a very low FPS and if I try to interact with the page like pause the video, it takes somewhere between 5 to 20 seconds for the site to respond and actually pause the video.

This happens on other websites as well that have interactive features

Additionally, when on sites like discord or LinkedIn, if a video starts playing and I pause it the audio will continue playing and loop and overlap over itself. The only way it will stop is if I refresh the site.

I have tried updating my video drivers, reinstalling them, changing all the settings possible on my computer to make it work but nothing yet. Thanks for the help.

Asked by grnsmenmanny 3 days ago

websites won't load in firefox, but will in chrome

I've been to several websites in the last couple of days that won't load in firefox, but will in chrome ( which I had to download to order groceries and I am not super ha… (read more)

I've been to several websites in the last couple of days that won't load in firefox, but will in chrome ( which I had to download to order groceries and I am not super happy about it ). the most egregious was today, I tried to order groceries from a major grocery store: meijer.com and the main page opened but if I like searched for "coke" it would freeze and nothing would load. not just coke, but also any other search term

Asked by incognimaus 4 days ago

Last reply by cor-el 4 days ago

Firefox stops working and I have to uninstall and reinstall every 2 or 3 weeks

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a differ… (read more)

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a different browser.

Asked by deborah525 5 days ago

I can't drag a downloaded file from Firefox to my desktop on a mac

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and noth… (read more)

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.

Asked by cara.moretti 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 1 week ago

Last reply by Pedro 5 days ago

Firefox crashes continuosly

Hello, As described in the object, on the last days, Firefox is keep crashing (2-3 times per day). I have followed a tutorial online to copy the ID of crash error. Thi… (read more)

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Asked by lorenzobrandimarte16 1 week ago

how do I unsubscribe from Thunderbird beta? (not enjoying release 112)

how do I unsubscribe from Thunderbird beta? (not enjoying release 112) too slow, seems to download messages again, takes long time for msg replies to appear in sent fold… (read more)

how do I unsubscribe from Thunderbird beta? (not enjoying release 112) too slow, seems to download messages again, takes long time for msg replies to appear in sent folder etc etc

Asked by pchecketts 1 week ago

Last reply by david 1 week ago

Before the last update udemy was working just fine ,but after it the video doesn't load and the whole tab becomes unresponsive

After the 111 update udemy just won't work (The course videos wont load ,the home page and the search all work) I downgraded to the old version (110) and it works ,but th… (read more)

After the 111 update udemy just won't work (The course videos wont load ,the home page and the search all work) I downgraded to the old version (110) and it works ,but then i updated to 111 and the same issue came, And when i switch to another tab it goes loading .

Asked by imosleh27 1 week ago

111.0 crashes on Macbook Pro

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and rei… (read more)

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and reinstalling it but still the same issue. This problem never happend before the 111.0 update. This is on a MacBook Pro w/Monterey OS, M1 chip.

bp-dc3fe0f0-01ab-4ff9-a7fe-aa5740230315 3/14/23, 6:08 PM View bp-f480698a-6dcf-4189-afdd-9a4c80230316 3/16/23, 7:19 AM View bp-9b123c05-0b89-4719-b537-5ad9e0230316 3/16/23, 7:19 AM View bp-55fb26d7-d1e3-4310-be13-2bfdc0230316 3/16/23, 7:19 AM View bp-37f84011-3e3c-4e9a-b61b-08f710230316

Asked by dwilliam116 1 week ago

Last reply by agarwalrr 1 week ago

Wifi router login not working on Firefox browser

Hello, so i have a hp laptop running on windows 11. I have 2 different wifi sources here at my home, one of them is a DSL zyxel modem from century link & the other is… (read more)

Hello, so i have a hp laptop running on windows 11. I have 2 different wifi sources here at my home, one of them is a DSL zyxel modem from century link & the other is a Verizon internet gateway that runs off of cell towers. I recently logged into both of them to configure some of the settings etc. and in the past when i only had the DSL wifi, i would log into it via file explorer>network>network interface and then select the router & would automatically be taken to the login page. For the verizon wifi, i had to go into the browser searchbar ,while being connected to that network, and enter the default IP address of 192.168.0.1 and it would take me to the login page. I first logged into the DSL network and then for the first time ever, into the verizon one, and now when i try to login to the DSL network via my traditional method & also by inputting its IP address into the searchbar (both routers have the same default address to access setup), it takes me to the verizon login page regardless if im connected to it or not. If i input the DSL modems IP address into Edge browser while connected to it, it takes me to the correct login page for that network which leads me to believe that somehow something is messed up with my firefox browser. Ive already tried going into the saved passwords and deleting the saved verizon login info. Any other ideas as to what it could be? Thanks, JD

Asked by jgingerich01 1 week ago

Emails are not automatically coming through to my inbox

Hello, I started having a few issues with my email account recently. One of them is that my new emails are no longer automatically coming through to my inbox. I have to… (read more)

Hello, I started having a few issues with my email account recently. One of them is that my new emails are no longer automatically coming through to my inbox. I have to close T-Bird and then reopen it in order for emails to populate. I checked my configurations and that is all OK. I can't seem to find a solution. Any help would be appreciated. Thank you! viggy

Asked by viggy1121 1 week ago