Showing questions tagged:

Quick Dial not working, links OK but no editing of settings or deleting links

Quick Dial has been working fine but as of yesterday I went to delete a link I no longer use and it doesn't work. Right click on the link but no way to delete or edit li… (read more)

Quick Dial has been working fine but as of yesterday I went to delete a link I no longer use and it doesn't work. Right click on the link but no way to delete or edit links. Only just happened. Still on Windows 10, about to rebuild with new graphics card and updating to Windows 11 (and Winhance).

Locked 1 10

autofill credit card fails

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes awa… (read more)

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

Solved 11 233

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Solved 9 2 4636

[Checking if the site connection is secure] Loop and Connection Error

Hello, I am facing a very strange and frustrating issue with my website https://biografieblick.de/, and it is only happening on the firefox browser other browsers like ch… (read more)

Hello, I am facing a very strange and frustrating issue with my website https://biografieblick.de/, and it is only happening on the firefox browser other browsers like chrome, edge or safari are loading the site perfectly fine. The Issue is it occurs occasionally, Yeahh IDK why. When I try to visit my site, Firefox gets stuck on a screen that says "Checking if the site connection is secure" and it looks like an loop sometimes.

This looks exactly like a cloudflare turnstile loop but I am NOT using cloudflare. I have double checked my DNS records and explicitly confirmed this with my web hosting provider. This block only triggers when using firefox.

Solved 2 59

Severe decline in performance and tab crashes.

About 3-4 months ago I started experiencing frequent tab crashes, to the point where if I have even 2 tabs open, one will be non-responsive until the crash page appears. … (read more)

About 3-4 months ago I started experiencing frequent tab crashes, to the point where if I have even 2 tabs open, one will be non-responsive until the crash page appears. Sometimes not even then, as I've just had YouTube up and it will crash with shocking regularity.

I used to be able to have 20+ tabs open plus a game with no issue at all. I've done nothing different with my computer, no new hardware, no new software besides installing and uninstalling games. My upload and download speeds remain the same. Only Firefox is being a stinker.

What's happening?

Solved 5 49

Repeated request for Google login for calendar

For the last two days, every time I start Thunderbird, a pop-up requests me to log in into Google Calendar. I have followed what little advice I can find: Unsubscribed/… (read more)

For the last two days, every time I start Thunderbird, a pop-up requests me to log in into Google Calendar. I have followed what little advice I can find:

  • Unsubscribed/deleted all calendars
  • Deleted all Gmail Accounts
  • Deleted all saved passwords, and re-entered them only for my current email accounts.

How do I get rid of this irritating and unnecessary pop-up? I have updated to v128.14 but the problem persists.

Thanks in advance.

John

Solved 13 159

Unable to add a Live .co.uk account to Thunderbird.....

I'm Using Thunderbird version 148.0.1 (32-bit) on Windows 10 Pro I currently have 2 email accounts in Thunderbird...a Gmail account and a private account linked to my own… (read more)

I'm Using Thunderbird version 148.0.1 (32-bit) on Windows 10 Pro I currently have 2 email accounts in Thunderbird...a Gmail account and a private account linked to my own webpage account. Both these accounts are working very well and I encountered no problems when I originally set them up some time ago....... However.. I am trying to add an additional email account. a Live .co.uk account I enter my Full Name and email address "xxxx@live.co.uk" as requested... I enter my password for this account and in my "Your Login" details ( the characters "xxxx" before the @ in my email address) I then select "Continue"........... Response : "looking up configuration...." Then.... Authentication failed. Please check the username and password...Exchange auth error I know I have entered the correct username and password for this account... and the account works fine on my mobile phone email app. using the same username and password..... No matter how I try, I am unable to set up this existing Live mail account so that I can access it in Thunderbird...... along with my other email accounts in Thunderbird, which are working OK.... Any suggestions as to how to fix this annoying problem, would be really appreciated......... Thank you

Solved 3 138

emails in inbox keep moving to trash box by themselves

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and un… (read more)

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and unread messages. anyone know how to stop this? V 152.0 64 bit.

Solved 5 30

How do I prevent automatic updates?

A few weeks ago my installation of Thunderbird on my Windows 10 laptop was version 151. I want to stop it from being updated, and I asked AI for help. It suggested the fo… (read more)

A few weeks ago my installation of Thunderbird on my Windows 10 laptop was version 151. I want to stop it from being updated, and I asked AI for help. It suggested the following:

1. Create a directory named "distribution" and locate it as follows: C:\Program Files\Mozilla Thunderbird\distribution. 2. Within that directory, I was asked to create a file named "policies.json" and I did so. 3. Within that file, I was asked to place the following: {

 "policies": { 
     "DisableAppUpdate": true 
  } 

} and that's what I did.

When I had a look under Settings > Update, there was a note to say that updates have been prevented by the administrator. (That would have been the effect of what I just did.) That was a few weeks ago.

So, when I looked at my version number today, I saw that my version is now 152. It had updated, and the directory and file I created are now no longer present.

It seems that the update process deletes anything that shouldn't be there and doesn't trouble itself with the file I created.

How do I stop Thunderbird from updating my installation?

Solved 3 10

Can't Dismiss Amazon Search from my Firefox page

I am unable to dismiss the Amazon Search icon from my Firefox Homepage. I can dismiss others, but whenever I click on Dismiss for the Amazon Search it just always remain… (read more)

I am unable to dismiss the Amazon Search icon from my Firefox Homepage. I can dismiss others, but whenever I click on Dismiss for the Amazon Search it just always remains. I want it gone.

Solved 3 10

emails wont delete

Hi All, ok, so just clicked retrieve messages and as they came in we had a power cut. Rebooted the PC and all messages are there, but 2 copies ... I deleted one copy, but… (read more)

Hi All,

ok, so just clicked retrieve messages and as they came in we had a power cut.

Rebooted the PC and all messages are there, but 2 copies ... I deleted one copy, but I can't delete the other ..... and they're all empty.

All the highlighted messages in the image will not delete. Any new ones that come in are fine, but these simply won't go away.

Any ideas?

cheers, Ross

Solved 2

Gmail doesn't load. I get a message from Firefox saying that they are sorry and Ishould try again later.

When I click on to gmail I get a screen saying ' Temporary Error We're sorry, but your account is temporarily unavailable. We apologise for the inconvenience and sugges… (read more)

When I click on to gmail I get a screen saying ' Temporary Error We're sorry, but your account is temporarily unavailable. We apologise for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Statue Dashboard for the current status of the service. This has been happening sice yesterday, and I have switched browser to view emails, but I would like to know what has happened. I have checked that I am running the latest version of Firefox, but little else.

Solved 2 20