Collections missing from Homepage despite being active in "Select collection" menu

I am experiencing an issue where my saved Collections are not appearing on the Firefox Homepage (New Tab page), even though they clearly exist in the system. The Issue: W… (read more)

I am experiencing an issue where my saved Collections are not appearing on the Firefox Homepage (New Tab page), even though they clearly exist in the system.

The Issue: When I attempt to add a page to a collection, the "Select collection" overlay correctly shows my existing categories: Read Later, News, and Gemini.

The Discrepancy: When I return to the Firefox Homepage, the Collections section is completely missing. Only "Shortcuts" are visible.

Troubleshooting done: I have verified that I have active tabs saved within these collections (as seen in the attached screenshots), but the homepage remains empty below the shortcuts.

Device Specifications:

  • Firefox Version: 150.0.1 (Build #2016157687)
  • Build ID: 094f3362dcbcefdce34f05b355607cdce06a4ef4
  • GV: 150.0.1-20260427013024
  • AS: 150.0.1
  • OS: Android 16

Moderator note: This question has been edited to specify values in the "Firefox version" and "Operating system" fields based on the info above.

Solved 5 18

Cannot send e-mail after reinstalling Thunderbird

For some reason since reinstalling my Thunderbird every time I try to sen e-mail I get the error "Sending of the message failed. An error occurred while sending mail. The… (read more)

For some reason since reinstalling my Thunderbird every time I try to sen e-mail I get the error "Sending of the message failed. An error occurred while sending mail. The mail server responded: <SantoshS1@vbeyond.com>: Recipient address rejected: Access denied. Please check the message recipient "SantoshS1@vbeyond.com" and try again.

They are perfectly valid addresses, as they are generated using Reply. This did not happen before I was forced to reinstall from scratch. I suspect it may be some sort of issue with my account configuration in Thunderbird, as I had to recreate that.

Solved 1

Lost sync account login

Hello, We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as usi… (read more)

Hello,

We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as using file recovery tools but no luck).

Is there a way to recover only the account login ? No need for the password. I could provide the IP of the computer in question (it is a professional IP, not shared).

Many thanks in advance for any help !!!

Solved 2

After most recent update, Firefox Home no longer loads on new tabs.

Firefox on macOS. After most recent update, when I open new tabs I get Oops, something went wrong loading this content. Refresh and try again I went to settings to make … (read more)

Firefox on macOS. After most recent update, when I open new tabs I get

Oops, something went wrong loading this content. Refresh and try again

I went to settings to make sure Firefox Home was the default loaded on New Tabs, which it is. How do I fix this?

Moderator note: This question has been edited to correct the formatting and correct the OS mention.

Solved 3 18

moved to a different disk drive

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I t… (read more)

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I tell Thunderbird to find its data on the N: drive?

     Thank you,    Art Lieberman
Solved 13 9

Can't open web pages with untrusted SSL certificate on iOS

After the latest update to Firefox for iOS, I can't open pages with an untrusted SSL certificate. It's a blank page. There's no threat prompt that I can accept to proceed… (read more)

After the latest update to Firefox for iOS, I can't open pages with an untrusted SSL certificate. It's a blank page. There's no threat prompt that I can accept to proceed (as before). I use Firefox for iOS primarily to log in to Ubiquiti devices on the local network (address: 192.168.x.x). Everything worked fine until recently. Now it doesn't. I cleared the browser cache, disabled security, and that didn't help. I uninstalled and reinstalled the browser, and that didn't help either. Other iOS browsers (e.g., Brave and Safari) work fine—the untrusted certificate prompt appears, and after accepting the threat, the login screen appears. Please help.

Solved 6 18

How do I change "load up to 1000 more" to "load up to 100* more", and will loading 1000 more actually slow Thunderbird down? *100 (for example).

TB crashed so I uninstalled/reinstalled it. As part of the reinstallation, I selected the "load more" value as 1000 more. This was done rather casually and without any co… (read more)

TB crashed so I uninstalled/reinstalled it. As part of the reinstallation, I selected the "load more" value as 1000 more. This was done rather casually and without any consideration. Afterwards, I thought perhaps this might slow Thunderbird down. Is that true? And how do I change "1000 more" to some other value? I've searched extensively but can't find a solution anywhere. Thanks, Ian

Solved 2

iOS Translations not available

I'm running FF v147.2.1 on my iPhone. There is NO translation option in the address bar OR in settings. It was supposed to be introduced in v146. Why is it not available … (read more)

I'm running FF v147.2.1 on my iPhone. There is NO translation option in the address bar OR in settings. It was supposed to be introduced in v146. Why is it not available despite having a version that is supposed to have the feature?

Solved 26 190

Where is "Just go to about:config and switch browser.tabs.groups.enabled to false"? All I can find is that response when searching for a way to turn off tab grouping in Firefox.

That tab grouping "feature" really is too much like modern software developers' tendency to roll out a new "feature" and turn it on automatically no matter how annoying s… (read more)

That tab grouping "feature" really is too much like modern software developers' tendency to roll out a new "feature" and turn it on automatically no matter how annoying some users may find it. Some times when a mouse cursor goes too far and wanders into that tab zone, Firefox starts grouping tabs. Please allow us to turn the thing off.

Solved 3

Firefox VPN Not Appearing.

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me h… (read more)

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me how to activate it, I noticed I never got a popup on my browser stating to turn it on. Later when going through the instructions it recommended I try to add it from my toolbar but it was not there either. I am not sure if this was a bug or not but I am really excited for this feature and would love to test it out as soon as possible!🫶

Solved 1

Firefox (Android) still suggesting websites from my history after clearing full history.

Hello. My problem is exactly what the title says. After I clear my history, Firefox still suggests me websites (not in my bookmarks). In the settings, when "search browsi… (read more)

Hello.

My problem is exactly what the title says. After I clear my history, Firefox still suggests me websites (not in my bookmarks). In the settings, when "search browsing history" is enabled, I get suggested some websites I used in the past even after clearing all time history. If I disable "search browsing history", then only the websites are not suggested. I already cleared everything like site data and cookies, all time browsing history etc.

I've attached 2 Screenshots: First screenshot is of the "search browsing history" setting. Second screenshot is of the search suggestion. There are 2 markings which mean: 1. (Main Problem) The suggested website by Firefox, which shouldn't appear after history cleanup. (It doesn't appear when the setting is off.) 2. This suggested website is different and in my bookmarks and is not a problem. (I am only mentioning it because I know the concerning website is not in my bookmarks.)

I use same sync account for Windows and Android and I don't have this problem on Windows. What should I do? Thank you for your time.

Solved 1 1

Why doesn't Firefox VPN work with Pandora Music?

Dear Firefox. I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one. Proxy VeePN lets me use Pandora Music. Your o… (read more)

Dear Firefox.

I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one.

Proxy VeePN lets me use Pandora Music. Your one doesn't. Pandora can tell I'm in England on your one, it can't with Proxy VeePN (it thinks I'm in Switzerland, pretty sure.)

Why doesn't your one work with Pandora? I haven't tried it with anything else yet but then I really only use a VPN for Pandora Music anyway. Sometimes there's a couple of American games I play, but mainly Pandora. Why is it Proxy VeePN works with Pandora and yours doesn't?

Yours respectfully,

Chris, Windows 10 user cos I can't afford to buy a new computer that works with Windows 11 (I know there's a registry hack but I don't think this one's fast enough anyway, was designed for XP and tends to die a death with 10, let alone 11! Too slow. The computer, not its owner!)

Yours puzzledly,

Chris.

Solved 2

Search Bar Behavior Change

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience en… (read more)

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience entirely from the keyboard. Now, one must use the mouse to select the engine to be used. It also does not revert to the default search engine after executing the search.

I attempted to set *browser.urlbar.scotchBonnet.enableOverride* to false, and that did not work. I noticed that I had been involuntarily enrolled in an experimental study: Address Bar Update Rollout v1•rollout Address Bar Experience Update which may be the cause of this unwelcome behavior change. If exiting out of that study is possible to restore the previous functionality, please advise how to achieve this.

Please advise how to bring back this work flow efficiency.

(I am not referring to the address bar.)

Solved 4

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (read more)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Solved 3 1 9

Cannot add 123 Hosting to Thunderbird

Not sure what has happened to my PC but lost my Thunderbird app. Reinstalled but cannot get my emails working again. I only get emails up to 13th May 2024; I guess when … (read more)

Not sure what has happened to my PC but lost my Thunderbird app.

Reinstalled but cannot get my emails working again. I only get emails up to 13th May 2024; I guess when TSO Hosting finished?

I am now on 123 Hosting.

I have a note that SERVER for both i.e. Incoming and outgoing is:-

sxb1plzcpnl503269.prod.sxb1.secureserver.net (smtp as prefix)

Where and in what format do I enter theses server details.

I think I also need to get into cPanel but the URL I have will not work:-

https://sxb1plzcpnl503269.prod.sxb1.secureserver.net3 (:2083)

Sorry but I am confused; don't get old!

Solved 3